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User review of 2CheckOut

Stay Away.

- by Frank Baumgartner

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

After a few months we could not find any best aspect this is why we have switched over to Stripe.com which is a lot cheaper, has a way better user experience and doesn't have a 5% rolling reserve.

What aspects are problematic or could work better?

The 90 days rolling reserve is NOT a 90 days rolling reserve. Your money will NOT be released after 90 days.

What features/services would you like to see in future versions of this product?

None. Stay away.

What specific problems in your company were solved by this product?

None, it has created problems we never thought of.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

What software did you use before?

PayPal
Sofort.com

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

4% every sale + 5% rolling reserve (part of which never will get released)

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

Security Features

Encryption
3
ok
PCI compliance
3
ok
Secure online payment
3
ok

Alerts

Custom SMS and email notification
3
ok
Payment reminders
3
ok

Other Features

Payment information storage
3
ok
Recurring billing
3
ok
Virtual terminal
3
ok
API tools and developer information
3
ok
Accounting integration
2
mediocre
Daily settlement and reporting
3
ok
Audit trail history
3
ok
Real-time visibility
3
ok
Customization
1
very poor
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