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Airbrake Review

Airbrake
Our score: 8.7 User satisfaction: 96%

What is Airbrake?

Airbrake is a cloud-based bug tracking software designed for web and mobile app developers and development teams. Equipped with capabilities to intelligently organize and report software and application errors, Airbrake helps companies and their teams track errors quickly and collaborate to fix them. The software is regarded as simple, intuitive, and easy to set up.

As a bug tracking and reporting solution,  it automatically identifies code errors and exceptions; and reports them directly to the development team. Airbrake has the capability to group errors, and users can configure the software to specify how errors will be grouped. It also streamlines the workflow of development teams by allowing them to discuss on application errors from a single location. Airbrake aims to help companies deliver a quality service to their customers, providing them better applications for their business.

Overview of Airbrake Benefits

One of the unique features of Airbrake is its error grouping functionality.  Before an exception or error turns into a serious problem for development teams and their customers, Airbrake provides users ways to quickly detect and fix it.  One of those ways is its capability to group code or application errors. Users will be able to group errors based on their type. They can also create grouping rules to customize the grouping of errors.

Grouping of errors enables users to easily identify the files, methods, or code snippets that are causing the application error or exception. It can also be used to track error trends for individual errors as users work on an application. In addition, this functionality allows users to assign errors to team members who have the expertise to fix them.

Another functionality of Airbrake is its error reporting capability. It provides all the details that development teams need to be able to identify and fix bugs or errors. By default, it reports errors and exceptions occurring from all project environments: development, test, staging, and production.  This means it has the capability to report errors occurring before and after a software or an application is shipped to the customer.

Users will be able to obtain reports for all the deployments of their code or application in different environments. They can configure this feature, so they can identify which types of errors per application or per environment will require more attention.  As an example, they can ignore certain types of errors occurring while an application is still being tested, but not if these errors are occurring after an application is released.

As Airbrake generates reports about an exception or error, users will be able to identify the affected users, URLs, browsers, parameters, stack traces, and session variables.

Furthermore, Airbrake enables users to efficiently collaborate as they handle and resolve exceptions and errors. The software can be integrated to project management solutions; such as  Slack, GitHub, JIRA and Trello. This allows them to instantly convert exceptions and errors to tickets. In addition, development team members can add comments on bugs through its dashboard.

Overview of Airbrake Features

  • Error Grouping
  • Aggregated Error Data
  • Error Details
  • Complete Stack Trace, Context, and Metadata
  • Deploy Tracking
  • Error Searching
  • Error Filtering
  • Error Charts
  • Duplicate Detection
  • Multiple Programming Language Support
  • Fix Bug Quickly
  • Collaboration on Errors/Bugs
  • Project Management Workflow Integration
  • Email Notifications
  • Custom Alerts and Notifications
  • Historical Data Retention
  • iOS and Android Apps

Airbrake Position In Our Categories

Because companies have unique business needs, it is only wise they abstain from adopting an all-encompassing, ”best” solution. Needless to say, it would be almost impossible to come across such an app even among popular software products. The clever thing to undertake would be to make a list of the numerous vital factors which require analysis such as important features, pricing, technical skill aptitude of staff, company size, etc. The second step is, you must follow through your research to a full extent. Browse over these Airbrake evaluations and scrutinize the other applications in your shortlist more closely. Such detailed research ensure you stay away from mismatched apps and select the system that delivers all the benefits your company requires in growing the business.

Position of Airbrake in our main categories:

TOP 20

Airbrake is one of the top 20 Application Development Software products

TOP 100

Airbrake is one of the 100 IT Management Software products

Airbrake is also listed in the following subcategories:

It is essential to realize that hardly any software in the IT Development Software category is going to be an ideal solution that can fulfill all the goals of different company types, sizes and industries. It may be a good idea to read a few Airbrake IT Development Software reviews first as certain software can dominate just in a really small group of applications or be designed with a very specific type of industry in mind. Others may work with an intention of being easy and intuitive and as a result lack complex elements needed by more experienced users. You can also find solutions that focus on a broad group of customers and offer a rich feature base, but this usually comes at a more significant price of such a service. Ensure you're aware of your needs so that you pick a service that has exactly the features you search for.

How Much Does Airbrake Cost?

Airbrake Pricing Plans:

Free Trial

Airbreak Essential Plan

$49/Month

Airbreak Startup Plan

$99/Month

Airbreak Growth Plan

$249/Month

Airbreak Enterprise Plan

By quote

Airbreak offers several SMB and enterprise pricing plans,  depending on the number of applications users will monitor, the size of their team,  the type of support they need, and other attributes.  Give the details a look, and choose the best plan for your team:

Airbreak Essential Plan

  • $49/Month
  • 25 Errors/Min Rate Limit
  • 5 Applications Monitored
  • 5 Team Members
  • 30 Days Historical Data Retention
  • Email Support

Airbreak Startup Plan

  • $99/Month
  • 75 Errors/Min Rate Limit
  • 15 Applications Monitored
  • 15 Team Members
  • 90 Days Historical Data Retention
  • Phone Support

Airbreak Growth Plan

  • $249/Month
  • 200 Errors/Min Rate Limit
  • Unlimited
  • 25 Team Members
  • 180 Days Historical Data Retention
  • Priority

Airbreak Enterprise Plan – By quote

  • Integrated Deploy Tracking
  • Automated Error Prioritization
  • Workflow Integration
  • On-Premise Installation (optional)
  • HIPPA, PCI and SOX Compliance (optional)

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 5

We realize that when you make a decision to buy IT Development Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Airbrake reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Airbrake. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Airbrake pricing details?

Airbrake Pricing Plans:

Free Trial

Airbreak Essential Plan

$49/Month

Airbreak Startup Plan

$99/Month

Airbreak Growth Plan

$249/Month

Airbreak Enterprise Plan

By quote

Airbreak offers several SMB and enterprise pricing plans,  depending on the number of applications users will monitor, the size of their team,  the type of support they need, and other attributes.  Give the details a look, and choose the best plan for your team:

Airbreak Essential Plan

  • $49/Month
  • 25 Errors/Min Rate Limit
  • 5 Applications Monitored
  • 5 Team Members
  • 30 Days Historical Data Retention
  • Email Support

Airbreak Startup Plan

  • $99/Month
  • 75 Errors/Min Rate Limit
  • 15 Applications Monitored
  • 15 Team Members
  • 90 Days Historical Data Retention
  • Phone Support

Airbreak Growth Plan

  • $249/Month
  • 200 Errors/Min Rate Limit
  • Unlimited
  • 25 Team Members
  • 180 Days Historical Data Retention
  • Priority

Airbreak Enterprise Plan – By quote

  • Integrated Deploy Tracking
  • Automated Error Prioritization
  • Workflow Integration
  • On-Premise Installation (optional)
  • HIPPA, PCI and SOX Compliance (optional)

What integrations are available for Airbrake?

Airbrake supports the following integrations:

  • Slack
  • JIRA Software
  • GitHub
  • Zapier
  • ProjectManager.com
  • HipChat
  • Bitbucket
  • Pivotal Tracker
  • Datadog
  • Assembla
  • VisitorTrack
  • Workato
  • Clearlogin
  • Bitium
  • Flowdock
  • BigPanda
  • Broadsoft Team-One
  • OpsGenie
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Reviewed By Jenny Chang
Page last modified
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