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User review of AirGMS

Better than excellent!

- by Ludmila Shkodnikova

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I am the Head of the Guest Support Team with BnbCare and I've been using AirGMS for almost a year.
Managing over 50 properties is very easy with AirGMS. Multi-calendar gives the full picture of reservations and cleanings, adding templates and setting some of them to be sent automatically helps us to respond quickly to the general questions and inquiries, the possibility of writing individual "to-do" notes for each booking helps me to make sure no detail is missed.
Moreover, AirGMS is constantly improving and adding new features that meet the needs of managing multiple Airbnb accounts. For example, in the last few months, the option of leaving reviews for the guests showed up and then came the possibility to check the Keycafe accounts and keys.
The other good thing is that it took me no time to figure out how to use AirGMS as it was created with a user-friendly interface.
To sum it all up, I'm 100% pleased to be using this software and would rate it 10 out of 10.

What aspects are problematic or could work better?

I'd say that it couldn't be better because it is constantly improving and adding more and more useful features :)

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Leisure, Travel & Tourism

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provides us real-time business controls
  • It helps us to centralize rate control
  • It reduces double or over-bookings
  • It enables us to manage guest reservations
  • It helps to boost our productivity and sales

FEATURE DETAILS

Main Features

User management
5
amazing
Rates management
5
amazing
Reservations management
5
amazing
Online bookings
5
amazing
Check-in and check-out
5
amazing
Supplementary hotel services
5
amazing
Conference booking and management
5
amazing
Financial and business reports
5
amazing
Housekeeping management
5
amazing
Hotel administration
5
amazing
Accounting
5
amazing
Guest experience management
5
amazing
Integration with online travel agencies
5
amazing
Payment processing
5
amazing
Reviews management
5
amazing
Wearable integration
5
amazing
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