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User review of BambooHR

Breath of Fresh Air!

- by Edgar

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love the easy, intuitive, modern interface! We moved from a very clunky, outdated system and the ability to figure things out on my own because the tool is so well made makes a huge difference! Employees and managers also love the simple PTO tool and are able to manage approvals, changes, and future calculation easily from the web or the mobile app (very cool!). I also can't say enough good things about the customer support team. No more huge phone trees, being transferred to different departments, and never getting a call back when I have a question! I always speak to a real, live, helpful, friendly person when I have a question and get immediate support. Lastly, reports have been a lifesaver for me. I no longer have to deal with years of messy Excel spreadsheets to figure out headcount on a specific date! I love being able to impress my supervisor or the CFO by sending a professional PDF of a report with the click of a button!

What aspects are problematic or could work better?

There isn't anything I dislike about BambooHR, but there is definitely room for even better improvements. I would love to move our entire HR Intranet onto Bamboo so the ability to have a blog, policy pages (not just folders with documents), etc. would be excellent!

What specific problems in your company were solved by this product?

Accurate data! Hands down. Employees have great visibility on their information, managers can spend less time dealing with clunky tools!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Facilities Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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