What are the best aspects of this product?
I love the easy, intuitive, modern interface! We moved from a very clunky, outdated system and the ability to figure things out on my own because the tool is so well made makes a huge difference! Employees and managers also love the simple PTO tool and are able to manage approvals, changes, and future calculation easily from the web or the mobile app (very cool!). I also can't say enough good things about the customer support team. No more huge phone trees, being transferred to different departments, and never getting a call back when I have a question! I always speak to a real, live, helpful, friendly person when I have a question and get immediate support. Lastly, reports have been a lifesaver for me. I no longer have to deal with years of messy Excel spreadsheets to figure out headcount on a specific date! I love being able to impress my supervisor or the CFO by sending a professional PDF of a report with the click of a button!
What aspects are problematic or could work better?
There isn't anything I dislike about BambooHR, but there is definitely room for even better improvements. I would love to move our entire HR Intranet onto Bamboo so the ability to have a blog, policy pages (not just folders with documents), etc. would be excellent!
What specific problems in your company were solved by this product?
Accurate data! Hands down. Employees have great visibility on their information, managers can spend less time dealing with clunky tools!
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?