Your target audience can finally be reached with a CRM like this!

What are the best aspects of this product?

We're primarily making use of bpm'online for marketing and e-mail campaigns. The system gave us the ability to finish history of clients. It also lets us track client behavior. We can come up with a message that would be beneficial to our relationship for each and every customer we deal with.

What aspects are problematic or could work better?

It's difficult to hate a sofware that has made your life a lot simpler. Personally, there's zero major drawbacks that are worth mentioning. I feel the next step to take is to have our marketing and sales activities in sync through bpm'online.

What specific problems in your company were solved by this product?

From the beginning, our marketing team could immediately see the difference between bpm'online and the platform that we previously used. Paired with the right communication tools for both our new and loyal clients, we now have instruments in analyzing results and bottlenecks in every business stage. We're very confident in taking actions just so we can accomplish marketing campaign objectives.

Are you a current user of this product?

Yes