MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Price

by quote

Logo of Branch
Ask Vendor A QuestionFind A Better App
Logo of Branch

Branch REVIEW

HR Software

No user reviews
USER SATISFACTION 96%
OUR SCORE 6.8

What is Branch?

Branch is a workforce management platform used by teams in various industries such as retail, call centers, restaurant, hospitality, manufacturing and facilities, healthcare and pharmacy, banking, travel, gym and fitness, and higher education. Scalable and flexible, Branch helps employees and leaders manage their shifts and schedules, engage and communicate with each other, improve their productivity, match labor demand across locations, and comply with city or state scheduling laws.

Furthermore, Branch offers a mobile self-service app which allows employees to track and manage their shifts, attendance, overtime, and earnings. In addition, users will be able to fill shifts across their network of locations by allocating workforce and labor. When employees swap shifts, their co-workers will receive notifications. The platform also enables managers to approve changes in shifts and time offs made by their employees, and allows them to apply scheduling changes on the fly.

To handle employee training and onboarding, the platform uses AI chatbots which automatically answer questions from new employees. Last but not the least, Branch has a messenger which provides managers and employees with the capability to reach out to each other without the need of exchanging phone numbers or email addresses.

Overview of Branch Benefits

Branch provides users with easy ways to view and manage their schedules. They will be able to snap pictures of their schedules, and the platform will convert their paper-based schedules into digital calendars. Because of this, when employees have new shift schedules, it automatically adds those new schedules to their calendar. Additionally, if they cover the shifts of their coworkers or swap shifts with them, their co-workers receive instant notifications.

Meanwhile, Branch allows managers to broadcast open shifts and fill them instantly through partial or full shift coverage. They can also configure the platform to add a setting which enables them to approve shift or time off changes made by their employees. Through the aid of its messenger, managers can engage and communicate with their frontline employees by posting texts, images, and videos, or attaching files. Therefore, they no longer need to make phone calls or send emails to their employees, enabling them to save time as they reach out to them.

Branch also offers a web dashboard which allows managers to track the activities of their employees. They can also use this dashboard to access reports on each of their store location. As a result, they can determine at the local level if their employees are adhering to their schedules and performing in accordance with the requirements of the tasks assigned to them.

To keep their business compliant with scheduling laws implemented by a city or state, Branch ensures users that they provide their employees with equal opportunity to choose and fill in open shifts. The platform also generates audit records for all shift coverage requested by their employees. In addition, Branch helps them implement a transparent process of requesting changes in schedules.

Overview of Branch Features

  • Turn Paper Schedules into Digital Calendars
  • Employee Mobile Self-Service
  • Notify Co-Workers for Shift Swaps or Shift Coverage
  • Message Co-Workers Without Exchanging Phone Numbers
  • On-Demand Shift Coverage
  • Fill Shifts with Labor Across Locations
  • Require Approval for Shift or Time Off Coverage
  • Make Scheduling Changes on the Fly
  • Control Employee Directory
  • Web Dashboard Access
  • Store-Level Reporting
  • Track Employee Activity
  • Regional Workplace Groups
  • Maximize the  Value of Legacy Systems
  • AI Chatbots for Employee Training, On-Boarding, and Engagement
  • Admin Controls to Customize Access
  • Comply with Scheduling Legislation

Branch Position In Our Categories

Position of Branch in our main categories:

500

Branch is one of the top 500 HR Software products

500

Branch is one of the 500
HR Software products


If you are considering Branch it may also be beneficial to investigate other subcategories of Best HR Software collected in our base of B2B software reviews.

It is crucial to realize that hardly any service in the HR Software category is going to be an ideal solution able to fulfill all the needs of different business types, sizes and industries. It may be a good idea to read a few Branch reviews first as specific software can dominate exclusively in a really narrow group of applications or be prepared with a very specific industry in mind. Others can operate with an intention of being easy and intuitive and consequently lack complicated elements desired by more experienced users. You can also come across services that focus on a wide group of users and give you a complex feature base, however this frequently comes at a more significant price of such a solution. Make sure you're aware of your needs so that you pick a solution that provides all the features you search for.

How Much Does Branch Cost?

Branch offers both free and enterprise pricing plans for users to choose from. Here are the details:

Free Plan

  • Unlimited Amount of Employees and Managers
  • iPhone and Android Apps
  • Unlimited amount of employees
  • Unlimited amount of Managers
  • Unlimited shift import
  • Unlimited shift swaps
  • Unlimited messaging
  • Unlimited shift posts
  • Join Unlimited Amount of Locations
  • Regional Workplace Location Acess
  • Manager Web Dashboard
  • Administrative Controls to Manage Directory
  • Store-level reporting and analytics
  • 24/7 Support via Email/SMS/Phone

Enterprise Plan – By quote

  • Per Location Per Month – Billed Annually
  • Everything in the Free Plan Plus:
    • Integration with HCM
    • Integration with Scheduling/Labor Management System
    • Integration with Existing Back-Office Solutions
    • Shift Broadcast Across Locations
    • AI Chatbots Automate Service Ticket Requests and Employee Training
    • Different Levels of Administrative Access for Management
    • Company-Wide Reporting and Analytics
    • Company-Wide Data Export

User Satisfaction

We realize that when you make a decision to buy HR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Branch reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Branch. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

373

NEGATIVE SOCIAL MENTIONS

8

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Branch pricing details?

Branch offers both free and enterprise pricing plans for users to choose from. Here are the details:

Free Plan

  • Unlimited Amount of Employees and Managers
  • iPhone and Android Apps
  • Unlimited amount of employees
  • Unlimited amount of Managers
  • Unlimited shift import
  • Unlimited shift swaps
  • Unlimited messaging
  • Unlimited shift posts
  • Join Unlimited Amount of Locations
  • Regional Workplace Location Acess
  • Manager Web Dashboard
  • Administrative Controls to Manage Directory
  • Store-level reporting and analytics
  • 24/7 Support via Email/SMS/Phone

Enterprise Plan – By quote

  • Per Location Per Month – Billed Annually
  • Everything in the Free Plan Plus:
    • Integration with HCM
    • Integration with Scheduling/Labor Management System
    • Integration with Existing Back-Office Solutions
    • Shift Broadcast Across Locations
    • AI Chatbots Automate Service Ticket Requests and Employee Training
    • Different Levels of Administrative Access for Management
    • Company-Wide Reporting and Analytics
    • Company-Wide Data Export

What integrations are available for Branch?

Branch can be integrated with human capital, scheduling, and labor management systems, and back-office solutions.

User reviews


No reviews yet

0
0
0
0
0

Average Rating:

Write your own review of this product

Add a review

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified

Share
Tweet
+1
Share