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Calendly Review

Calendly
Our score: 9.4 User satisfaction: 92%

What is Calendly?

Calendly is a simple, easy-to-use, yet powerful scheduling software, which aims to save time, accelerate sales, and improve service quality. It eliminates the old-school way of using email and phone tags for scheduling appointments, calls, interviews, demos, and more. It allows hot prospects to connect right away, and ensures staff doesn’t lose them to phone and email tags.

It works simply and beautifully: all you need to do is to set your availability preference, share the link with clients, colleagues, etc. and let them pick a time for the event, which is automatically added to your calendar. It’s more efficient and simplified compared to traditional appoint scheduling solutions, and it makes it easy for users to setup, use, and manage scheduling of appointments and more.

Overview of Calendly Benefits

Calendly can be integrated with Google, Office 365 and Outlook, and checks all calendars for conflicts to avoid double-booking. It also adds new events to the calendars automatically. Its simple, easy-to-use, and modern interface ensures a smooth experience and makes the software a pleasure to use. Custom reminders and confirmations can automatically be sent to invitees to ensure maximum retention.

It’s also fully optimized for desktops, phones and tablets, ensuring invitees have no compatibility issues while running the software on their devices. The software allows prevention of last-minute meetings, setting buffer times between meetings and secret event types for enhanced privacy and control. Team’s availability is shown on a single page for maximum convenience.

Users can set their capacity and allow multiple invitees to schedule the same slot, which is particularly useful for webinars, tours, workshops and classes. Invitees are also able to quickly add meetings to their own calendars without signing up or registering. Premium subscribers also get fast email support during business hours.

The software differentiates itself from other solutions through its very simple and elegant user interface. It can also be embedded directly into your website, allowing customers to schedule right from there. Its integration with Zapier, which already supports more than 500 apps, allows triggering actions in other apps after an event is scheduled or canceled.

Overview of Calendly Features

  • Open API
  • Simple, elegant and modern interface
  • Calendar integration
  • Fully optimized for all devices
  • Automatic/custom notifications
  • Enhanced privacy and controls
  • Team scheduling
  • Group events
  • Invitee calendar integration
  • Can be embedded with websites
  • Metrics and reporting
  • APIs and Webhooks

Calendly Position In Our Categories

Because companies have distinctive business demands, it is only logical they steer clear of deciding on a one-size-fits-all, “perfect” software system. At any rate, it would be hard to chance on such an app even among well-known software solutions. The better thing to do would be to narrow down the various chief functions which entail careful thought like major features, price plans, skill capability of staff, organizational size, etc. The second step is, you should follow through your product research systematically. Browse over some of these Calendly analyses and explore the other solutions in your list in detail. Such comprehensive research makes sure you avoid poorly fit software products and subscribe to the system that offers all the features you require business requires to achieve growth.

Position of Calendly in our main categories:

TOP 5

Calendly is one of the top 5 Appointment Scheduling Software products

If you are considering Calendly it might also be beneficial to examine other subcategories of Appointment Scheduling Software collected in our database of SaaS software reviews.

It is important to realize that hardly any software in the Appointment Scheduling Software category is going to be a perfect solution that can fulfill all the requirements of all company types, sizes and industries. It may be a good idea to read a few Calendly Appointment Scheduling Software reviews first as certain services might perform well just in a very small group of applications or be created with a very specific type of industry in mind. Others may function with an intention of being simple and intuitive and consequently lack advanced functions welcomed by more experienced users. There are also software that support a wide group of customers and offer a complex feature toolbox, however this frequently comes at a more expensive price of such a service. Make sure you're aware of your needs so that you select a software that has specifically the elements you look for.

How Much Does Calendly Cost?

Calendly Pricing Plans:

Free Trial

Basic

Free

Premium

$10/user per month

Pro

$15/user per month

Individual users can benefit from a free basic version of this system. For businesses, however, Calendly offers a Premium and a Pro enterprise pricing. Here are the details:

Basic – Free

  • Calendar integrations with Google Calendar, Office 365, Outlook and iCloud
  • Schedule unlimited events
  • 1 event type
  • Personalized Calendly link
  • Automated event notifications
  • Email support
  • Knowledge Base access

Premium – $10/user per month ($8/user per month annual billing)

  • All Basic features
  • Unlimited event types
  • Removable Calendly branding
  • Pooled availability options
  • Group events
  • Customizable email notifications and reminders
  • Add links to event confirmation pages
  • Metrics and reporting
  • Email support (3 hours)

Pro – $15/user per month ($12/user per month annual billing)

  • All Premium features
  • Integrations with Salesfoce, Stripe, and PayPal

User Satisfaction

Positive Social Media Mentions 23
Negative Social Media Mentions 2

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Calendly reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Calendly. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Calendly Comparisons

Calendly user reviews

Customer support teams should have Calendly in their toolboxes

Read full review >
Krystina
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 30.10.2019 Company Size: Industry: N/A

Calendly has elevated the way I handle appointments

Read full review >
Providenci
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 26.10.2019 Company Size: Industry: N/A

Small business should try this tool. Worth It!

Read full review >
Dakota
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.10.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

Calendly is simply the best.

Read full review >
Geoffrey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Insurance

Great scheduling tool

Read full review >
Antonio
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Commercial Real Estate

What are Calendly pricing details?

Calendly Pricing Plans:

Free Trial

Basic

Free

Premium

$10/user per month

Pro

$15/user per month

Individual users can benefit from a free basic version of this system. For businesses, however, Calendly offers a Premium and a Pro enterprise pricing. Here are the details:

Basic – Free

  • Calendar integrations with Google Calendar, Office 365, Outlook and iCloud
  • Schedule unlimited events
  • 1 event type
  • Personalized Calendly link
  • Automated event notifications
  • Email support
  • Knowledge Base access

Premium – $10/user per month ($8/user per month annual billing)

  • All Basic features
  • Unlimited event types
  • Removable Calendly branding
  • Pooled availability options
  • Group events
  • Customizable email notifications and reminders
  • Add links to event confirmation pages
  • Metrics and reporting
  • Email support (3 hours)

Pro – $15/user per month ($12/user per month annual billing)

  • All Premium features
  • Integrations with Salesfoce, Stripe, and PayPal

What integrations are available for Calendly?

Calendly integrates with the following business systems and applications:

  • Google Calendar
  • Office 365
  • Outlook
  • Support for 500+ apps using Zapier, including Salesforce, Slack, MailChimp, ActiveCampaign, InfusionSoft, GoToMeeting etc.
  • API & Webhooks
  • Can be embedded directly to the website

Calendly average rating:

Average score
5/5 (15 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jill

PROS: Anyone can easily set up a schedule straight to my calendar without having to deal with constant e-mails. I really feel I'm able to get through a lot more people through setting a schedule with me (especially in lukewarm scenarios). They love the convenience offered in clicking on a link.

CONS: Whenever I have someone cancelling my appointment, the older appointment schedule would come up on my updated calendar. It may likely be the way I put up my calendars (I currently work on several linked Google calendars).

Reviewed 2 years ago

Read full review >

The least favorable review

Antonio

PROS: When we start using Calendly, all our scheduling processes have become much easier. As a company that needs to support clients most of the time, the software is a big help to make things a lot faster. It eliminates all the hard work of trying to connect with customers from different time zones and needing to send update emails on the taken time slots. This tool is perfect for us.

CONS: I don’t like that I still need to copy and paste details from our meeting manually. Although there’s a GMT integration available, I wish Calendly can be integrated with BlueJeans to give us more convenience.

Reviewed 8 months ago

Read full review >

More reviews from 15 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Customer support teams should have Calendly in their toolboxes

Read full review >
Krystina
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 30.10.2019 Company Size: Industry: N/A

PROS: The costless version of Calendly is the best thing about the platform because I can access its important features without shelling out money. I also like that it can integrate with my personal calendar so I can keep track of my business and personal appointments and avoid conflicts. Furthermore, Calendly is wonderful in that it is customizable. It lets me add custom fields so that I can ask customers to leave me their mobile numbers when booking appointments.

CONS: There is nothing to dislike about Calendly.

What do you think about this review? Great Poor

Calendly has elevated the way I handle appointments

Read full review >
Providenci
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 26.10.2019 Company Size: Industry: N/A

PROS: Calendly is economical--it has a free version that is available for people with basic scheduling requirements. It's also great that it is easily configurable. For example, I can connect it with my Google Calendar without a sweat. By doing so, I can avoid scheduling conflicts, whether business or personal

CONS: I have been relying on Calendly for my scheduling needs for over two years now. So far, I have no problem with it so I'm fairly sure I will be using it for a long time.

What do you think about this review? Great Poor

Small business should try this tool. Worth It!

Read full review >
Dakota
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.10.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Calendly is a comprehensive solution for all our booking needs. It comes with reporting feature, and the app can be customized for booking. Booking using this software is simple and easy. What’s more? It has a reliable website builder as well.

CONS: I don’t like that the software has limited options for managing inventory. Also, navigating with other features myself is impossible since they require help from customer support to work.

What do you think about this review? Great Poor

Calendly is simply the best.

Read full review >
Geoffrey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Insurance

PROS: I found Calendly by accident after seeing it in someone's e-mail signature. What I love about this tool is how simple it is to access and its seamless integration with Google calendar. This makes client scheduling really easy to do without dealing with any fuss.

CONS: I find it a downer to see the free version with severely limited features. I perfectly understand the company needs to generate income but I now see myself using less of it now that I went from paid to free version. Calendly will attract morepotential users if they extend their free trial for a longer time period.

What do you think about this review? Great Poor

Great scheduling tool

Read full review >
Antonio
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Commercial Real Estate

PROS: When we start using Calendly, all our scheduling processes have become much easier. As a company that needs to support clients most of the time, the software is a big help to make things a lot faster. It eliminates all the hard work of trying to connect with customers from different time zones and needing to send update emails on the taken time slots. This tool is perfect for us.

CONS: I don’t like that I still need to copy and paste details from our meeting manually. Although there’s a GMT integration available, I wish Calendly can be integrated with BlueJeans to give us more convenience.

What do you think about this review? Great Poor

Thumbs up for Calendly!

Read full review >
Pauline
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.10.2019 Company Size: 11-50 Employees Industry: Accounting

PROS: It gave my clients a chance to set a schedule that works for them according to my free time. This makes for mutual scheduling. My clients find the UI impressive and its ease of use. Most people whom I've had scheduled meetings with are now using this tool for their own business.

CONS: It would be cool to have additional functionality in the mix like payment collection for scheduling appointments as well as further customization.

What do you think about this review? Great Poor

Easy appointment scheduling is what this tool offered to us

Read full review >
Marilou
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2019 Company Size: Industry: Management Consulting

PROS: With Calendly, we don’t need to send emails to clients and wait for them to respond, which we usually do when scheduling appointments and meetings before. It is also great that they created apps for iOS, which is really big help. It makes sharing availability, viewing list of events, and canceling or rescheduling appointments easier.

CONS: I love everything about Calendly. This is good for those who are looking to make event scheduling faster and easier.

What do you think about this review? Great Poor

An app that has simplified meeting scheduling

Read full review >
Buddy
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 1-10 Employees Industry: Education Management

PROS: Calendly has changed the way I schedule meetings. Because of it, my availability is updated automatically so I do not have to check for open time slots manually anymore. Also, its integration with G Suite has let me share my calendar with other people easily so that they can choose a time that works for them.

CONS: The free plan has limited features but the paid version opens up a host of wonderful tools.

What do you think about this review? Great Poor

Calendly is a useful tool that needs further enhancement

Read full review >
Teagan
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.09.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: Calendly is a true timesaver when it comes to setting up meetings with customers. I only have to send my calendar link to them and they can choose a time that is most convenient to them. My clients even enjoy the app because of the minimal effort required to schedule a meeting.

CONS: I like to change my settings for my events but I have to apply these changes manually to all. It would be nice if there is an option for bulk actions.

What do you think about this review? Great Poor

Calendly is the only appointment scheduling app for me

Read full review >
Yvonne
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2019 Company Size: Industry: N/A

PROS: Since I have customized my Calendly link, I can easily remember it and share it with anyone when needed. It also helps that Calendly allows synchronization with Google Calendar, which keeps me updated about new events or activities in real time.

CONS: Calendly serves a notification every time a new client sets a schedule for a meeting. This is not regular, though, since the app fails to do so at times.

What do you think about this review? Great Poor

A 5-star scheduling app

Read full review >
Candice
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Calendly has been my go-to scheduling solution for over two years now. Lately, the app has undergone revolutionary changes that elevated the user experience. With its latest updates, I can now add multiple names to an appointment slot. What's more Calendly has allowed the sharing of time slots to people, which is better than sharing a link.

CONS: While the capability to share time slots is awesome, it only works well when the customer or prospect is in an advanced time zone. If the potential client is in a later time zone, they end up seeing only the options that might be early morning for them. This is something that Calendly should work on--they have to give users the chance to select a time zone for better scheduling.

What do you think about this review? Great Poor

Back-and-forth scheduling is now history!

Read full review >
Marc
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2018 Company Size: 1-10 Employees Industry: Information Technology

PROS: It's a highly valuable tool for setting up scheduled meetings. I've been receiving a lot e-mails from individuals saying how favorable this tool was for scheduling. I find Calendly to be a lot more efficient as opposed to taking things back and forth with people and manually sending out calendar invites.

CONS: No doubt this tool did me a lot of good. But if there's one thing that I really want with Calendly, it's using it for my product demo scheduling instead of leaving it embedded on its official webstite.

What do you think about this review? Great Poor

A highly flexible calendar made simpler.

Read full review >
Shannon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.08.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: It's a simple tool with fantastic user interface that's pretty much straightforward. I used to deal with TimeTrade back in the day. I found out that it was a really expensive approach (costing me thousands of dollars) compared to Calendly (where I only have to pay a few hundred dollars yearly). Looking back, TimeTrade had a terrible UI. Calendly is the complete opposite of all that.

CONS: I thought this tool was a powerhouse with additional integration for Marketo. Since I've yet to make use of it for a 1-on-1 interaction with another person's calendar, I wish I had the ability to set up different event types simulateneously. We were able to get around the issue by means of accounts made separately (which we found extremely annoying).

What do you think about this review? Great Poor

A ton of hours saved!

Read full review >
Jill
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.02.2018 Company Size: More than 100 Employees Industry: Venture Capital & Private Equity

PROS: Anyone can easily set up a schedule straight to my calendar without having to deal with constant e-mails. I really feel I'm able to get through a lot more people through setting a schedule with me (especially in lukewarm scenarios). They love the convenience offered in clicking on a link.

CONS: Whenever I have someone cancelling my appointment, the older appointment schedule would come up on my updated calendar. It may likely be the way I put up my calendars (I currently work on several linked Google calendars).

What do you think about this review? Great Poor

This tool did such a great job in making scheduling a lot simpler.

Read full review >
Brent
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.01.2018 Company Size: 1-10 Employees Industry: Information Technology

PROS: What I love about Calendly is how it lets people set up their own schedule without having constantly e-mailing you and determining which ones work and which ones doesn't. Anyone can look in your calendar and see when you're open for a meeting. The tool is easy on the eyes especially for those who haven't tried anything like it.

CONS: This tool can be a bit confusing intially when dealing with ways to block certain time slots. But once you get the hang of it, it becomes straightforward.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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