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Cin7 Review

Cin7
Our score: 9.1 User satisfaction: 100%

What is Cin7?

Cin7 is a complete, automated point-of-sales package and inventory management suite created to cater to the needs different business sizes and industries. Completely cloud-based, this platform offers top-of-the-line features that let you sell and distribute your products more quickly and efficiently. It connects all your inventories and lets you manage multiple sales channels in one platform, giving you a better idea of how your stores and online sales are being managed across outlets.

Aside from being an all-in-one inventory, POS, EDI, and 3PL system, Cin7 can also be integrated with more than 100 third-party applications so you can have access to all the features you need in one platform. This tool is also great for owners of online shops as it can be used alongside multiple eCommerce systems.

For your peace of mind, Cin7’s parent company Datum has over 10 years of experience in the marketing and eCommerce industry. They have designed more than a thousand websites for its customers and is trusted by some of the best brands in the world until today

Having won the Vero Award for Excellence, Cin7 evolved as a part of campaign by Datum to address to the needs of businesses in e-Commerce industry.  Since then, the software has been a great help to companies bringing all their branches and outlets to one platform with a highly equipped software.

Overview of Cin7 Benefits

Cin7 is designed to give entrepreneurs the power to do more while greatly reducing time spent on administrative tasks. With this platform, you can easily optimize operations according to your preferences no matter what your priorities may be in terms of sales and inventory management. Whether you want to connect all of your sales channels, make invoice payments faster, or streamline warehouse monitoring, Cin7 has you covered. To help you further understand how this software solution can improve your business, we have compiled some of its features and benefits:    

Streamlines Your Workflow

Cin7 is built for adaptability. It keeps stock in line with orders no matter how or where a brand holds or sells its products. Cin7 adapts to the unique way you do business, with integrations to 200+ eCommerce platforms, marketplaces, 3PLs, EDI retailers, accounting, shipping, payment and CRM services and channels and with built-in warehouse, retail POS and B2B modules.

Automates Inventory Management

Cin7 reduces administration by automating the processes brands rely on to get their products in and out of their inventory. Cin7 automatically routes orders from online channels to warehouses/3PLs for fast and efficient fulfillment, adjusts stock with every purchase and sale a brand makes and more.This platform also consolidates your information and makes it accessible across all your sales channels. This way, you only have to save the information in a central database and export it to your POS system, inventory system, and other platforms when you need to.

Better Stock and Cost Visibility

Cin7 has cloud inventory features that lets businesses enjoy a more connected and streamlined sales system. It consolidates all the information you need to make sure that your operations flow as smoothly as possible and makes it accessible from different dashboards. This way, entrepreneurs and managers can monitor the amount of products being sold in real-time, making it easier to determine which products need to be restocked. Cin7 also tracks landed costs and the Cost of Goods Sold to give a precise understanding of a company’s profitability.

Improved Inventory Management

Do you own multiple companies, franchises, or office branches? If so, then you know how difficult it is to keep your shipments from getting mixed up at the warehouse. To help you make sure that you won’t mismanage your inventory, Cin7 keeps track of everything that goes in and out of your facility. It syncs product data across your entire supply chain and lets you get real-time inventory updates. This way, it is easier for you and your staff members to track what is going where.

Optimizes Financial Tracking

Do you own an online shop? If so, then, Cin7 will be a boon for you. It allows you to connect your inventory to the most widely used eCommerce applications and manage transactions via the platform. This way, you can easily keep track of accounts and finances without having to jump from software to software. On top of that, Cin7 can support offline services thanks to its cloud-based operations. With this feature, you can be confident that you will never miss out on sales even if your internet connection doesn’t work.

Allows You to Make Data-Backed Decisions

When making crucial business decisions, it’s important that you have accurate data to analyze. This is why Cin7 has complete reporting features. These tools will allow you to extract the most relevant details of your inventory and accounts. From tracking your inventory to forecasting sales, you can get in-depth insights through Cin7. You may even format them using attractive layouts to make data analysis much easier.

Makes Your Data Easily Accessible

Does your business require you or your employees to always be on-the-go? To help you stay updated on your inventory and sales status, Cin7 is equipped with mobile device compatibility. Using this feature, you can get easy access to your dashboards and reports without having to be at the office.

More Profitable Transactions

With social media and online shops, reaching customers worldwide is easy. However, shipping your products to your newfound clientele can be costly. With Cin7’s 3PL feature, you can expand your business with ease. This tool allows you to sell all over the world without having to pay large amounts for shipping and staff.

Overview of Cin7 Features

  • Third Party Logistics
  • Warehouse Management
  • Inventory Management
  • Direct EDI
  • Reporting and Forecasting
  • B2B e-Commerce
  • Point of Sale
  • Mobile Device Compatibility
  • Multiple Inventory sync.
  • Unlimited Connections
  • Marketplace connections
  • Accounting Integrations
  • eCommerce Integration
  • Retail POS
  • Real-Time Tracking
  • Smart Buyer Reordering
  • Direct EDI and 3PL
  • Mobile Stock Tracking
  • KPI Tracking
  • Data Mining
  • Custom Dashboard
  • Batch Traceability

What Problems Will Cin7 Solve?

Problem #1:  Lack of visibility is hurting your business

If you are managing an online fashion label from your office/warehouse, then you probably used to adjust inventory in spreadsheets as you sold through Shopify. But when you added Amazon to your channel mix, you started to sell the same products twice and you didn’t even know if your stock levels were accurate anymore. Cin7 integrates your Shopify and Amazon channels with your warehouse, automating your order processes and giving you and your customers accurate information about available stock. This way, you’ll never sell the same item twice, and with sales and stock visibility, you now know what sells and what doesn’t. You’re processes are smoother, your sales are smoother and you have the information to make strategic decisions about your inventory and products.

Problem #2:  Multi-channel, multi-market management is getting too complex

Your business will grow over time. One minute you could be running your operations alongside a website and then the next you could be managing a chain of stores and partnering with companies overseas. In other words, your operations are about to get a lot more complex. However, with Cin7’s Direct EDI and 3PL, built-in warehouse and retail POS, and eCommerce integration, you can streamline all your workflows in a single platform that gives you complete visibility and efficiency, in less time and at a lower cost than it would take to integrate all these workflows using your existing software or an expensive ERP.

Problem #3:  You can’t find a system that works the way you run your business

For instance, you sell computers, components and peripherals to hard-core gamers. It’s a competitive business with notoriously low margins, but you’ve succeeded in making it as the go-to brand for custom builds and gaming packages. You sell online and through an outlet store, but it’s crucial to take your business on the road. By utilizing Cin7’s warehouse module, you have complete visibility and control of the heart of your operations, and with the mobile POS module, you can also sell to your customers at gaming conventions and competitions.

Cin7 Position In Our Categories

Since companies have distinct business wants, it is only reasonable they abstain from seeking a one-size-fits-all, ”best” business application. Having said that, it would be almost impossible to try to discover such a software solution even among widely used software systems. The practicable thing to do would be to jot down the various essential factors which merit careful thought such as key features, pricing, skill ability of staff members, business size, etc. Next, you should conduct the research through and through. Browse over these Cin7 reviews and scrutinize the other software options in your list in detail. Such well-rounded product research guarantees you circumvent poorly fit apps and subscribe to the system which meets all the function your company requires.

Position of Cin7 in our main categories:

TOP 100

Cin7 is one of the top 100 Sales Software products

TOP 20

Cin7 is one of the 20 Warehouse Management Software products

Cin7 is also listed in the following subcategories:

Since each company has particular business needs, it is sensible for them to desist from looking for a one-size-fits-all ideal software solution. Needless to say, it would be pointless to try to find such an app even among popular software applications. The smart thing to do would be to catalog the various important factors that need consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Cin7 Inventory Management Software reviews and look into each of the other solutions in your shortlist in detail. Such exhaustive research can ensure you discard ill-fitting systems and choose the system that offers all the features you require for business success.

How Much Does Cin7 Cost?

Cin7 Pricing Plans:

Free Trial

Cin7

Starts from $299/month

Cin7’s pricing starts from $299/month.

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 0

We realize that when you make a decision to buy Inventory Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cin7 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cin7. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Cin7 Alternatives

Top Competitors To Cin7 By Price

Trending Inventory Management Software Reviews

Product name:
Score:
Satisfaction:
8.7
100%

Cin7 Comparisons

Cin7 user reviews

Great for managing inventory across different platforms

Read full review >
Roman
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.03.2020 Company Size: 1-10 Employees Industry: N/A

Customizable Inventory System

Read full review >
Karlie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 26.03.2020 Company Size: 1-10 Employees Industry: N/A

Accommodating Customer Support

Read full review >
Eliseo
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 06.03.2020 Company Size: 1-10 Employees Industry: Operations

Customizable and perfect for our needs

Read full review >
Friedrich
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.02.2020 Company Size: 11-50 Employees Industry: N/A

The best onboarding experience I’ve had

Read full review >
Jocelyn
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 01.02.2020 Company Size: 11-50 Employees Industry: N/A

What are Cin7 pricing details?

Cin7 Pricing Plans:

Free Trial

Cin7

Starts from $299/month

Cin7’s pricing starts from $299/month.

What integrations are available for Cin7?

Every location, Every Channel, Every Service

Integrate all your sales channels, stock locations and business critical technology in one platform. Cin7 has 350+ integrations with eCommerce platforms, online marketplaces, 3PL warehouses, big retailers that use EDI, and accounting and other solutions. Our big retailer and Amazon Vendor integrations have built-in EDI, eliminating the need for third-party technology.

 

Accounting

  • QuickBooks
  • QuickBooks Enterprise
  • Xero


eCommerce

  • BigCommerce
  • Neto
  • Magento
  • Magento V2
  • Shopify
  • WooCommerce

Online Marketplaces

  • Amazon Seller Central
  • Brandscope
  • ebay
  • Etsy
  • Joor
  • Newegg
  • Newegg Business
  • NuOrder
  • The Iconic
  • Walmart Marketplace
  • Wayfair.com

Retailers (built-in EDI) 

  • AAFES 
  • Ace Hardware
  • Agrifeeds
  • Amart Sports
  • Amazon CA
  • Amazon Dropship
  • Amazon Vendor
  • Bed Bath & Beyond
  • Best Buy
  • Blain’s Farm and Fleet
  • Bluemercury
  • Boating Camping Fishing
  • Briscoe Group
  • Bunnings Warehouse
  • BuyBuy Baby
  • Cabela’s
  • Coles
  • Costco Wholesale AU
  • Costco Wholesale US
  • Costco Wholesale CA
  • David Jones
  • Dillard’s
  • Do It Best
  • Farmers
  • Finish Line
  • Foodstuffs NZ
  • Fry’s Electronics
  • Glue Store
  • Govx
  • Groupon
  • Heyneedle
  • The Home Depot
  • Houzz
  • Hudson’s Bay
  • Hudson’s Bay Dropship
  • Ingles
  • ITM
  • Kmart
  • Kroger
  • Lord & Taylor
  • Lowes
  • Macy’s
  • MCX
  • Mecca
  • Meijer
  • Metcash
  • Myer
  • Neiman Marcus
  • Nex
  • Nordstrom
  • Nordstrom Direct
  • Orgill
  • Overstock
  • Pacsun
  • Pet Supplies Plus
  • Petsmart
  • Petstock
  • Pricefalls
  • Rays Outdoor
  • Rebel Sports
  • REI
  • Sears
  • Sephora
  • Sobeys
  • Spotlight
  • Superior Communications
  • Target US
  • Target AU
  • The Iconic AU
  • Toys R Us
  • True Value
  • Ulta Beauty
  • UNFI
  • Urban Outfitters
  • Von Maur
  • Walmart US
  • Wayfair.com
  • Woolworths

Suppliers

  • Synnex Corporation
  • TechData

Third Party Logistics

  • 24/7 Enterprises
  • 3PL Center
  • 3PL Central
  • ACR Supply Partners
  • Allied Express
  • Almac
  • Amazon FBA
  • Anderson and Flowers
  • Apparel Line
  • Axima Logistics
  • Base Logistics
  • Bergen Logistics
  • BOC
  • Capacity
  • Cargoline International
  • CastleGate Fulfillment
  • Ceva Logistics
  • Champion Logistics
  • Clique Here
  • Coghlan
  • Contract Warehousing
  • Cross Docks
  • DCL Logistics
  • DFW Distribution
  • DHL
  • Distribution Direct
  • Dockhigh Logistics
  • Dreamwise Marketing
  • DSL Logistics
  • eStore Logistics
  • Expeditors
  • Fastrack Fulfillment
  • Fosdick Fulfillment
  • Fulfillment Express
  • GEFCO
  • Global Freight
  • Help Supply Chain Services
  • IBS Logistics
  • Import Services
  • InterFulfillment
  • Invenco
  • ITS Logistics
  • KitPak Fulfillment
  • Linfox
  • Lufapak
  • Mainfreight
  • Maxwell
  • Melbourne Mailing
  • Mendtronix
  • Momentum Shipping
  • Mondiale
  • Motivational Fulfillment
  • MVP Logistics
  • National Products Fulfillment
  • NDS Nevada Distribution Services
  • NFI
  • NRI
  • OSW
  • Pakval
  • Phoenix Express Logistics
  • PikPak
  • Point B Solutions
  • Rhenus Logistics
  • ShipEdge
  • ShipMonk
  • Shipwire
  • Steele Logistics, LLC
  • Supply Chain Solutions
  • Think Logistics
  • Tigers
  • Triple P Logistics
  • United Fulfillment Solutions
  • Vendor Bridge
  • Vertex Logical Solutions
  • Waikiki Logistics LTD


Shipping

  • GoSweetSpot
  • Shippit
  • ShipStation
  • Shiptheory
  • StarShipIT

Sales and Marketing

  • MailChimp
  • Capsule
  • Salesforce
  • WuFoo


Payments

  • TransferMate
  • Authorize.Net
  • Payment Express
  • PC-EFTPOS
  • Dejavoo
  • EVO Payments International
  • Payability
  • PayPal
  • Tyro Payments
  • OFX Global Money Transfers
  • Afterpay (coming soon)


Others

  • A2X

With our API,  Cin7 can build custom software integrations. Cin7’s built-in POS system and B2B eCommerce website integrate your stores or online B2B channels out-of-the-box.

Cin7 average rating:

Average score
4.1/5 (12 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: Most completed software. All-in-one software (POS,Management and B2b)

CONS: Nothing to complain about.

Reviewed 8 months ago

Read full review >

The least favorable review

Todd Fulton

PROS: The sales pitch. The fact that they convinced us to spend thousands more for a product like netsuite that actually works. It is well worth it, this company will destroy your inventory and accounting.

CONS: Everything. We first contacted Cin7 in October and told them what we were looking for. They sold their product as a one stop shop that would take care of everything we need, and would connect to Quickbooks Desktop seamlessly. We signed on with them in November and went live December 15th. Nothing in the system worked like it should. The main reason we signed on was the scanning ability of their warehouse management system. After we signed on and paid their fee, just after going live, they told us that system did not work and they pulled it out of the system. We know they knew this before we signed on because they spoke about it having issues for a long time. The connection to quickbooks was terrible. The wrong data was being pushed over, duplicate date, taxes on orders that did not even have tax. Day after day it was issue after issue. They had no good way to contact them so when you would try to report something it was a week until you would hear back, and who knows when anything would be fixed. We have spent almost 5 months now with a system that does not work, they will not refund you and let you leave, even though they admit the system does not work the way they said it would. We have over sold countless items because of the system. Inventory is way off and they have no help. We received an email stating gift certificates were not processing properly in quickbooks. On top of the initial fee of almost $4500US, they have been charging us $579US a month and will not stop billing us. We need help and need to get refunded from the crooked company with software that does not work, and actually makes your system corrupt due to the bad data being pushed to Quickbooks and the bad inventory, reporting taxes that do not even exist, and much more.

Reviewed 1 year ago

Read full review >

More reviews from 12 actual users:

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  • Latest
  • Most useful
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  • Most negative

Great for managing inventory across different platforms

Read full review >
Roman
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.03.2020 Company Size: 1-10 Employees Industry: N/A

PROS: I love Cin7! I got all my money's worth with all its amazing functions. Everything is already set up for me to run my business.

CONS: It can take quite a while to set-up the system.

Vendor reply

Hi Roman, Thank you for your review. We're very glad to learn that our software is meeting your business needs. We hope you are staying safe and healthy, and thank you for being a Cin7 customer!

What do you think about this review? Great Poor

Customizable Inventory System

Read full review >
Karlie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 26.03.2020 Company Size: 1-10 Employees Industry: N/A

PROS: Cin7 met all our expectations. Everything we need is within the system already. And to make things better, the onboarding was a very great experience for us.

CONS: Cin7's interface will feel a bit overwhelming, at first. But once we learned how to use all its features, it became very convenient.

Vendor reply

Hi Karlie, Thank you for your review. We're very delighted to learn that our software has been able to meet your expectations. Thank you for being a Cin7 customer!

What do you think about this review? Great Poor

Accommodating Customer Support

Read full review >
Eliseo
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 06.03.2020 Company Size: 1-10 Employees Industry: Operations

PROS: Cin7 keeps everything organized and I can easily import, export, and manage products.

CONS: I had to pay $3-$4 just to see my invoice. It is very inconvenient.

What do you think about this review? Great Poor

Customizable and perfect for our needs

Read full review >
Friedrich
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.02.2020 Company Size: 11-50 Employees Industry: N/A

PROS: It is very easy to customize according to our specifications.

CONS: I hope the customer service in-charge of communications after onboarding will have their own email so we can communicate in a much easier manner.

What do you think about this review? Great Poor

The best onboarding experience I’ve had

Read full review >
Jocelyn
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 01.02.2020 Company Size: 11-50 Employees Industry: N/A

PROS: Cin7 is very comprehensive. It has everything we need for inventory management which is totally awesome. Plus, they gave me one of the best onboarding experience. The staff is very friendly and knowledgeable.

CONS: It can be hard to learn how to use the system at first. But once you've got the hang of it, it is quite simple.

What do you think about this review? Great Poor

A system that truly satisfies its clients

Read full review >
Nona
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.01.2020 Company Size: 11-50 Employees Industry: N/A

PROS: The onboarding for Cin7 was one of the best we've experienced. Gerard is very accomodating with all our inquiries plus the shift from our old inventory system to Cin7 was seamless. To make things more ideal, the system is very flexible. It has nested BOMS and tools for international trade, as well as, easy integration to Quickbooks.

CONS: I would appreciate it if they were to add more standard reports like that of scrapped inventory, supplier evaluation, etc.

Vendor reply

Hi Nona, Thank you for your review. We are glad to know that you had a pleasant experience with our onboarding team and that our software could meet your business needs. We will share your feedback with our team as we are always open to suggestions for improvement.

What do you think about this review? Great Poor

I am satisfied with my onboarding experience with Cin7

Read full review >
Marlen
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.01.2020 Company Size: 1-10 Employees Industry: N/A

PROS: I am very thankful for Cin7 because I can now finally move away from spending so much time on the spreadsheet. With this application, we were able to track our inventory plus get a superb onboarding experience.

CONS: I hope Cin7 could automatically integrate the orders from shipstation. This takes up some of our time as we have to manually enter this type of sales.

What do you think about this review? Great Poor

Best all-in-one system

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2019 Company Size: 1-10 Employees Industry: Wireless

PROS: Most completed software. All-in-one software (POS,Management and B2b)

CONS: Nothing to complain about.

Vendor reply

Hi! Thank you for your review. We continually strive to create a product that's everything our customers could want or need, so we're glad to hear you're getting a lot functionality out of Cin7.

What do you think about this review? Great Poor

Great app, great support team, great features!

Read full review >
Ottis
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.09.2019 Company Size: Industry: Pharmaceuticals

PROS: Cin7 takes the load off our personnel when it comes to managing our inventories. Because so much manual work has been off-loaded into this solution, we are now able to focus more on the growth of the business—particularly in sales and marketing. I really like how their support team is so hands-on too. Ever since day 1 of the setup, they’ve continuously extended help. If we had any questions, they were always available and ready to answer our questions.

CONS: Cin7 can take some time to get used to. However, if any question does arise, you can count on their team to respond to your questions.

Vendor reply

Hi Ottis, Thank you for your detailed review. We always strive to set ourselves apart with outstanding customer support and deep product knowledge, so we're glad you noticed! Despite your glowing assessment of our product and services, we noticed that you are no longer a Cin7 user. Was there something missing from your Cin7 experience? Is there anything we can do to get you back on board?

What do you think about this review? Great Poor

Can be a 5-star rating pending a layout clean-up

Read full review >
Ransom
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.09.2019 Company Size: Industry: Warehousing

PROS: If you simply want to oversee your inventory, then I suggest that you use this software. It’s a great tracker—and as a bonus, you can easily learn the functions too.

CONS: I’d like to see a cleaner and more straightforward environment. I find it hard to find commands sometimes.

What do you think about this review? Great Poor

Cin7 is the worst experience we have ever had.

Read full review >
Todd Fulton
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 11.04.2019 Company Size: 11-50 Employees Industry: Retail

PROS: The sales pitch. The fact that they convinced us to spend thousands more for a product like netsuite that actually works. It is well worth it, this company will destroy your inventory and accounting.

CONS: Everything. We first contacted Cin7 in October and told them what we were looking for. They sold their product as a one stop shop that would take care of everything we need, and would connect to Quickbooks Desktop seamlessly. We signed on with them in November and went live December 15th. Nothing in the system worked like it should. The main reason we signed on was the scanning ability of their warehouse management system. After we signed on and paid their fee, just after going live, they told us that system did not work and they pulled it out of the system. We know they knew this before we signed on because they spoke about it having issues for a long time. The connection to quickbooks was terrible. The wrong data was being pushed over, duplicate date, taxes on orders that did not even have tax. Day after day it was issue after issue. They had no good way to contact them so when you would try to report something it was a week until you would hear back, and who knows when anything would be fixed. We have spent almost 5 months now with a system that does not work, they will not refund you and let you leave, even though they admit the system does not work the way they said it would. We have over sold countless items because of the system. Inventory is way off and they have no help. We received an email stating gift certificates were not processing properly in quickbooks. On top of the initial fee of almost $4500US, they have been charging us $579US a month and will not stop billing us. We need help and need to get refunded from the crooked company with software that does not work, and actually makes your system corrupt due to the bad data being pushed to Quickbooks and the bad inventory, reporting taxes that do not even exist, and much more.

Vendor reply

Hi Todd, thanks for responding to our email. Great to hear we have a call setup with you and one of our senior specialists to discuss your issues.

What do you think about this review? Great Poor

Cin7 Inventory Software. Amazing software, brilliant team!

Read full review >
Aimee Green
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.11.2018 Company Size: 11-50 Employees Industry: Retail

PROS: In addition to the Cin7 software being very user friendly, their support team has been equally helpful. The workflow is quite intuitive, the process works smoothly, and the reports provided are great. The customer representative helped us get set up with a speedy implementation, and gave us a few tutorials. The software trainers at Cin7 were indeed very supportive. Their on-boarding and tech support teams are very responsive, and know their product really well. Overall great product. Makes everything in our inventory and warehousing fast and easy.

CONS: Appears a bit pricey, but in past 1 year we have realized that it more than compensates for it with a reliable software, great customer support, and prompt response every time we need some help. That saves us from getting our processes disrupted.

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Reviewed By Jenny Chang
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