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ConnectWise Control REVIEW

Remote Support Software

22 user reviews
USER SATISFACTION 100%
OUR SCORE 9.0

User reviews


User reviews in total: 22

18
4
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The most favorable review

Chester

12 months ago


Pros: For the exact same price as that of a single user of Log-Me-In, we're able to include three users to offer support to employees and acquire as much logins as needed. Customized login pages that are specifically made for our company has made things simple for our employees to access any of our official pages.

Cons: Gaining access to the UAC can be a bit puzzling. LogMeInRescue would try to ask for admin credentials upon connectivity. I wish I get access to this using my Chromebook. For now, the Windows-based access suits me just fine. More documentation and clarification would be great for doing commands and scripts.

The least favorable review

Derrick

1 year ago


Pros: Personally, it's the cheapest and one highly powerful remote assistant that I've ever seen in today's market. It makes room for a limitless hosts for systems left unattended. It's super quick and a very simple app for clients to operate. There's no need to worry about installing anything.

Cons: The customization doesn't appear to be as intuitive. You only get to name the company around the same time the client creates the file. You should normally come up with a filter group from the drop-down menu as opposed to trying to recall how to spell it right and then typing it manually.

Published 1 year ago
Verified
user
We get to record all of our sessions. We're slowly creating an internal training library for our staff according to the training/support sessions. This time around, our...



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Published 1 year ago
Verified
user
Gaining access to systems can be done within mere minutes. Whenever I'm getting support calls that would get me to make assessments on the system to resolve it, there's...



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