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ContactPigeon Review

ContactPigeon
Our score: 8.9 User satisfaction: 92%

What is ContactPigeon?

ContactPigeon is a smart marketing automation software built for e-commerce that incorporates historical and real-time website visitor information to help users significantly enhance engagement, implement effective nurturing strategies, and improve website visitor conversion rates. The software combines each and every behavior and eCommerce data and places it all in a singular, centralized platform, enabling users to devise and execute unique marketing actions and automations and drive in more revenue in new ways.

With ContactPigeon, users no longer have to do the grunt work of gathering and validating customer information. The software does all this and turns all data into actionable insight in real time. Allowing users to make the smartest business decisions and take immediate actions almost instantly. The best part is that ContactPigeon doesn’t require users to be well-versed IT to fully utilize the system and optimize their processes and workflows.

Overview of ContactPigeon Benefits

ContactPigeon brings all your customers data into a single, central platform and enables you to generate reports and analytics from historical and real-time information so you can make decisions and take decisive actions that propel your e-commerce business forward.

The software tracks all activities in your websites, helping you identify trends, patterns, prevailing customer behavior with every single click, purchase, or view. Each activity is monitored and documented into a unique customer profile. ContactPigeon identifies the devices your visitors used to come to your website, the products they are looking at, the duration of their visit, etc.

The software’s smart analytic engine builds up your visitor’s profile nonstop as new information is entered into the system. It then provides you with insights that you can use to create personalized targeting and marketing strategies and implement them with total efficiency.

With ContactPigeon, segmenting your customers is a breeze, thanks to its highly intelligent rules engine that helps maintain the accuracy of your segmentation based on your configurations, rules, and real-time visitor behavior data.

You identify customers who are likely to make repeat purchases with ContactPigeon’s predictive model. See who your next-best customers are and engage them with tailored messages, promos, and offers that they can relate to. In danger of losing customers, the predictive models can also help you determine who those customers are and re-engage them before you lose them completely.

Overview of ContactPigeon Features

  • Automation
  • Segmentation
  • Campaigns
  • On-site Retargeting
  • Live Web Analytics
  • Analytics & Dashboard
  • Integrations

What Problems Will ContactPigeon Solve?

ContactPigeon helps drive and increase web traffic conversions. By being able to identify unknown visitors and visitor web behaviors, the software enables users to better engage their website visitors with personalized and timely communications via pop-ups and customizable landing page content with the goal of converting a visitor into a customer.

ContactPigeon boosts repeat sales. With nurturing campaigns and automated marketing scenarios, eCommerce can continue to nurture their customers over time to grow customer engagements. 

ContactPigeon provides users with a clear picture of who their customers are so they can understand them better. With dynamic segmentation tools and numerous eCommerce dashboards, ContactPigeon enables businesses to achieve visibility into their own visitor web behaviors and turn such data into marketing insights.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

ContactPigeon Position In Our Categories

Because companies have particular business-related wants, it is practical that they avoid selecting a one-size-fits-all, “perfect” solution. Nonetheless, it is troublesome to try to come across such application even among widely used software systems. The right step to undertake can be to write down the varied important aspects which entail scrutiny like major features, packages, technical skill competence of the employees, company size, etc. Thereafter, you should conduct the research to a full extent. Go over some ContactPigeon evaluations and explore the other software programs in your list in detail. Such comprehensive research guarantee you stay away from mismatched applications and buy the system which offers all the aspects you require business requires to realize efficiency.

Position of ContactPigeon in our main categories:

TOP 100

ContactPigeon is one of the top 100 Marketing Software products

ContactPigeon is also listed in the following subcategories:

There are well-liked and widely used systems in each software group. But are they essentially the best fit for your organization’s specific needs? A trendy software application may have thousands of subscribers, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few ContactPigeon Marketing Automation Software reviews and consider the aspects that you desire in the software such as the cost, main functionality, available integrations etc. Then, select a few systems that fit your requirements. Try out the free trials of these products, read online comments, get explanations from the seller, and do your homework thoroughly. This exhaustive homework is certain to assist you choose the most excellent software application for your company’s specific needs.

How Much Does ContactPigeon Cost?

ContactPigeon Pricing Plans:

Free Trial

Standard

$198/month

Pro

$385/month

Enterprise

$980/month

ContactPigeon offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard – $198/month or $165/month (Annual Billing)

  • 10,000 Subscribers
  • Drag & drop campaign editor
  • Automated campaigns
  • Daily synch to product catalog
  • Pre-built scenarios
  • Sign up forms & In-site pop-up
  • A/B testing
  • Integration

Pro – $385/month or $320/month (Annual Billing)

  • All Standard features
  • 25,000 Subscribers
  • Initial template and segment setup
  • Dynamic coupon for supported platforms
  • Predictive analytics
  • Customer survey builder

Enterprise – $980/month or $815/month (Annual Billing)

  • All Pro Features
  • 100,000 Subscribers
  • API development service
  • Real-time product synch
  • Dedicated IP as needed

User Satisfaction

Positive Social Media Mentions 23
Negative Social Media Mentions 1

We realize that when you make a decision to buy Marketing Automation Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ContactPigeon reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ContactPigeon. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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ContactPigeon Comparisons

ContactPigeon user reviews

Plenty of features to try out new marketing tactics

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.05.2020 Company Size: 1-10 Employees Industry: Retail

This is the tool for marketing teams looking for value on investment.

Read full review >
ARXONTOULA GREKOU PANTAZOPOULOU
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 24.04.2020 Company Size: 11-50 Employees Industry: Luxury Goods & Jewelry

A powerful must-have marketing tool

Read full review >
Haris Panagis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2020 Company Size: N/A Industry: N/A

Useful and reliable solution!

Read full review >
Hasapidis Thanasis
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.02.2020 Company Size: More than 100 Employees Industry: Leisure, Travel & Tourism

Perfect for online startups

Read full review >
Jakub Łączkowski
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.01.2019 Company Size: 1-10 Employees Industry: Consumer Services

What are ContactPigeon pricing details?

ContactPigeon Pricing Plans:

Free Trial

Standard

$198/month

Pro

$385/month

Enterprise

$980/month

ContactPigeon offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard – $198/month or $165/month (Annual Billing)

  • 10,000 Subscribers
  • Drag & drop campaign editor
  • Automated campaigns
  • Daily synch to product catalog
  • Pre-built scenarios
  • Sign up forms & In-site pop-up
  • A/B testing
  • Integration

Pro – $385/month or $320/month (Annual Billing)

  • All Standard features
  • 25,000 Subscribers
  • Initial template and segment setup
  • Dynamic coupon for supported platforms
  • Predictive analytics
  • Customer survey builder

Enterprise – $980/month or $815/month (Annual Billing)

  • All Pro Features
  • 100,000 Subscribers
  • API development service
  • Real-time product synch
  • Dedicated IP as needed

What integrations are available for ContactPigeon?

ContactPigeon integrates with the following business systems and applications:

  • Shopify
  • BigCommerce
  • WooCommerce
  • Magento
  • NopCommerce
  • Zapier
  • HubSpot CRM

ContactPigeon average rating:

Average score
5/5 (6 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Apostolis Lianos

PROS: - Its eCommerce automations really work. It only took a few days to start generating sales. - It can be quite sophisticated allowing us to run more complex experiments - Very friendly and effective support team

CONS: - UI could be a little better. We really don't care that much though. Since it brings more and more sales that's all that matters.

Reviewed 2 years ago

Read full review >

The least favorable review

Hasapidis Thanasis

PROS: We use ContactPigeon as a center of customer engagements across channels: email, SMS, push notifications, and personalization, and for various stages from demand generation to booking conversions with great results!

CONS: The robustness of ContactPigeon's features means that getting started takes a bit of effort and planning to get it going. You will need a well thought out visitor workflow - as all good campaigns need - with content and design that appeals. The good thing is that ContactPigeon has a team of experienced customer success consultants and designers who can help us execute many of the ideas.

Reviewed 3 months ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Plenty of features to try out new marketing tactics

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.05.2020 Company Size: 1-10 Employees Industry: Retail

PROS: As an ESP, I really love how easy it is to design, build, execute, and monitor the progress of the campaigns.

CONS: Don't have anything negative to say. The only thing is that I wish there's a way for us to save and reuse content modules that can be repeated over campaigns. Right now we work around it by copy-pasting the module source code. It's a not big deal but would add to the time saving during campaign creation. Aside from that, it's a fantastic tool!

What do you think about this review? Great Poor

This is the tool for marketing teams looking for value on investment.

Read full review >
ARXONTOULA GREKOU PANTAZOPOULOU
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 24.04.2020 Company Size: 11-50 Employees Industry: Luxury Goods & Jewelry

PROS: A platform with packed with tons of features to meet most of our marketing campaign needs. ContactPigeon has everything from email marketing, automated triggers, pop-ups, push notifications, segmentation and more. It's one of the few platforms out there that offer such an integrated feature set at an affordable price point - so excellent return on investment.

CONS: Steep learning curve. But once you're set up it's pretty straightforward. The platform also provides a dedicated support staff who guides you during onboarding to get the campaigns set up.

What do you think about this review? Great Poor

A powerful must-have marketing tool

Read full review >
Haris Panagis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2020 Company Size: N/A Industry: N/A

PROS: Ease of use, plenty of features and great customer service.

CONS: There is not really something to dislike.

What do you think about this review? Great Poor

Useful and reliable solution!

Read full review >
Hasapidis Thanasis
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.02.2020 Company Size: More than 100 Employees Industry: Leisure, Travel & Tourism

PROS: We use ContactPigeon as a center of customer engagements across channels: email, SMS, push notifications, and personalization, and for various stages from demand generation to booking conversions with great results!

CONS: The robustness of ContactPigeon's features means that getting started takes a bit of effort and planning to get it going. You will need a well thought out visitor workflow - as all good campaigns need - with content and design that appeals. The good thing is that ContactPigeon has a team of experienced customer success consultants and designers who can help us execute many of the ideas.

What do you think about this review? Great Poor

Perfect for online startups

Read full review >
Jakub Łączkowski
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.01.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: We've been using ContactPigeon for over 2 years and have been extremely happy with it. It's exceptionally powerful yet easy to use tool for engaging online visitors and customers across their various stages of acquisition. The platform packs a ton of features such as dynamic popups, behavior tracking, segmentation, push notifications and email marketing in one integrated solution.

CONS: UI could be more friendly, but generally everything is great!

What do you think about this review? Great Poor

Very Happy – We increased both Email Conversion Rate & Sales in a few days

Read full review >
Apostolis Lianos
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 04.07.2018 Company Size: 11-50 Employees Industry: Retail

PROS: - Its eCommerce automations really work. It only took a few days to start generating sales. - It can be quite sophisticated allowing us to run more complex experiments - Very friendly and effective support team

CONS: - UI could be a little better. We really don't care that much though. Since it brings more and more sales that's all that matters.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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