What are the best aspects of this product?
It's hard to pull up data via API and lacks real-time notification.
What aspects are problematic or could work better?
Some of the crucial data from customers are missing which makes the information that was being provided inaccurate and unreliable. Creating a task for the employees is also a problem, you put a task and delegate it to your employees but you have no way to know if it was being done.
What features/services would you like to see in future versions of this product?
Extended 3rd party app integration.
What specific problems in your company were solved by this product?
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How did your company implement this product?
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?