What are the best aspects of this product?
FastSpring is very easy to set up. We integrated it to our products in a day and our business was running in a couple of days. Easy API integration, which allows us to keep records of customers, orders, etc is probably the best feature for us. Moreover, FastSpring offers many other options for your e-commerce.
What aspects are problematic or could work better?
We haven't come across any major problems with FastSpring and when we do have a problem, the support team helped us through it. I would say though that setting up a store page for your products is not that trivial. Designing a payment site that looks similar to your own web page is somewhat difficult.
What specific problems in your company were solved by this product?
With FastSpring, we are able to accept multiple payment methods easily. It also helped us greatly for keeping customer records and sale statistics.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year