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Freshrelease Review

Freshrelease
Our score: 8.9 User satisfaction: 98%

What is Freshrelease?

Freshrelease is the newly introduced agile project management software from the company that gave us popular helpdesk solution Freshdesk and CRM platform Freshsales. The latest product in the growing “fresh” lineup, Freshrelease is intended to provide developer teams a single place and all the essential tools to plan, track, test, and release software products.

It carries a simple but modern interface for easy navigation and switching between multiple tools. Also, the software is highly customizable and, with its workflow editor, lets you quickly create scalable workflows that match the pace and work style of your team.

Freshrelease’s core features and capabilities include analytics to keep you on top of KPIs, product roadmap for spreadsheet-free tracking, sprint board to plan and measure performance, and test management to ensure software quality.

Furthermore, its release management system helps you monitor what products are shipping at every point while GitHub integration lets you follow changes in the code for every bug or feature. All these and more are available for free with the Starter plan that is good for up to 10 users. There is also an extremely affordable Pro plan offered for larger teams.

Overview of Freshrelease Benefits

One platform with all essential tools

Modern development teams need to be fast, flexible and equipped with all the tools they need for their work. Freshrelease makes these possible with a cloud platform designed to help teams plan, track, and enable every type of work item to come with a quality software product. It offers a single place to oversee the development process from the time the idea was hatched up to the time the finished product is shipped to customers.

As such, Freshrelease offers powerful capabilities to aid in the development cycle. These include drag-and-drop prioritization to estimate efforts and bring visibility to the entire team, and Github and Gitlab integration to deliver more contexts about code changes and to automate status updates. Likewise, you’ll also be able to track dependencies that hinder work progress as well as pinpoint duplicate and related items to reduce redundant work.

Visualize team progress

Visualization tools allow you and your team to see the big picture as well as the smaller details and keep everyone up to speed. You get to estimate and allocate story points based on the effort required for tasks. You can break down big work items or tasks based on the said effort needed for it to be finished within a sprint. In addition, you can plan and monitor team sprints to keep them on track in a time-bound and goal-oriented way. Multiple and different sprints can be run for projects in parallel or separately by teams to reduce backlogs, compare items, and gauge progress. Sprint boards let you easily visualize team progress, prevent bottlenecks, and keep deliverables on schedule.

Get visibility with Kanban

Another great way to view tasks and project progress is with customizable Kanban boards. They allow you to save your search queries and convert them into a Kanban board. Even filters that refine your work items based on priorities and assigned persons can be transformed and carried to the board. You also get to use a presentation mode that converts your data or reports into a real-time dashboard which can be projected on large screens. These visibility and visualization tools ensure that all concerned with the project are on the same page and working together in the right direction.

Provide direction with a product roadmap

Speaking of direction, a product roadmap feature is designed exactly to align teams to the path they are taking. The feature includes idea management that prioritizes all incoming work items only when you or the team is ready. Meanwhile, said items will be kept in an “icebox” until the proper time. Roadmaps also allow filtering items based on timelines, visually depicting progress, breaking down projects into large features or epics, and creating work items straight from epics. The product roadmap provides your team with the right direction beginning from high-level milestones to everyday work items that run parallel with your goals.

Foster deeper collaboration

Freshrelease offers collaboration tools to enable deeper work and coordination among team members. You can use the @mention option to prompt comment from a member and to automatically trigger a notification in their inbox for updates or discussions. Sharing information is a breeze through attachments of screenshots and files. You can even attach and send multiple files to a single issue. In all these actions, work status is updated automatically by the system.

Prioritize items & manage backlogs

To manage and minimize item backlogs, you can set deadlines to ensure the timely delivery of projects. Other tools are also available such as drag-and-drop cards to prioritize work items, group by custom tags to better organize items, and group and filter by epics to get a quick view of all work items assigned to an epic. You’ll also be able to keep a tab of all the issues that have not been assigned to any epics.

Effectively manage releases

Software releases can be complicated and tricky. However, with Freshrelease there are tools to manage this process so it can be done with less effort on your part. Among these tools are one-click release notes that provide context for every release and keeps everyone informed when a change is made. Meanwhile, a test case management system lets you track results and triage bugs. You can manage multiple releases, create releases and map items, and view release progress at any given instance.

Overview of Freshrelease Features

  • Drag-and-drop function
  • Github & Gitlab integration
  • Dependencies tracking
  • Collaboration tools
  • Backlog management
  • Task management
  • Custom tags
  • Visualization
  • Story points
  • Sprint boards
  • Kanban boards
  • Real-time dashboard
  • Idea management
  • Product roadmaps
  • Timelines
  • Release management
  • Release progress & reports
  • Test case management
  • Test automation tools
  • Data export
  • Custom reports
  • Analytics
  • Custom status & workflows

Freshrelease Position In Our Categories

Keeping in mind businesses have specific business requirements, it is sensible that they steer clear of buying an all-encompassing, “perfect” software system. Just the same, it is difficult to try to pinpoint such a software solution even among well-known software products.
The better thing to undertake should be to write down the various key factors that need careful thought such as major features, pricing, technical skill levels of staff members, organizational size, etc. Next, you must follow through your product research through and through. Go over these Freshrelease analyses and look over each of the applications in your list in detail. Such well-rounded product research ascertains you circumvent mismatched software solutions and subscribe to the one which offers all the benefits your company requires to realize efficiency.

Position of Freshrelease in our main categories:

TOP 50

Freshrelease is one of the top 50 Project Management Software products

Freshrelease is also listed in the following subcategories:

Every enterprise has different wants and requires a software that can be personalized for their size, kind of employees and customers, and the particular industry they are in. For these reasons, no software can provide perfect features off-the-shelf. When you try to find a software app, first be sure what you want it for. Read some Freshrelease Project Management Software reviews and ask yourself do you desire basic features or do you need advanced features? Are there any industry-specific functionalities that you are searching for? Get the answers to these questions to aid your search. There are multiple aspects that you need to mull over and these include your finances, specific business requirements, your organization size, integration requirements etc. Take your time, use a few free trials, and finally select the app that provides all that you need to boost your company efficiency and productivity.

How Much Does Freshrelease Cost?

Freshrelease Pricing Plans:

Free Trial

Starter

$0

Pro

$5

Two simple plans are offered, all equipped with email and chat support. Freshrelease is a pay-as-you-go service. Hence, you are not bound by any contracts or cancellation fees and you can upgrade or downgrade your plan whenever you want.

Starter – Free (ideal for start-ups)

  • 10 users
  • 10 projects
  • 3000 test cases
  • Roadmap planning
  • Backlog & Sprints
  • Kanban boards
  • Issue Tracking
  • Test case management
  • Release management
  • Advanced analytics
  • Custom workflows and forms

Pro – $5/user per month (made for larger teams)

  • Unlimited users
  • Unlimited projects
  • Roadmap planning
  • Backlog & Sprints
  • Kanban boards
  • Issue Tracking
  • Test case management
  • Release management
  • Advanced analytics
  • Custom workflows and forms
  • Support for sub-projects

Coming soon:

  • Time tracking
  • Capacity planning
  • Predict delays

User Satisfaction

Positive Social Media Mentions 45
Negative Social Media Mentions 2

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Freshrelease reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Freshrelease. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Freshrelease pricing details?

Freshrelease Pricing Plans:

Free Trial

Starter

$0

Pro

$5

Two simple plans are offered, all equipped with email and chat support. Freshrelease is a pay-as-you-go service. Hence, you are not bound by any contracts or cancellation fees and you can upgrade or downgrade your plan whenever you want.

Starter – Free (ideal for start-ups)

  • 10 users
  • 10 projects
  • 3000 test cases
  • Roadmap planning
  • Backlog & Sprints
  • Kanban boards
  • Issue Tracking
  • Test case management
  • Release management
  • Advanced analytics
  • Custom workflows and forms

Pro – $5/user per month (made for larger teams)

  • Unlimited users
  • Unlimited projects
  • Roadmap planning
  • Backlog & Sprints
  • Kanban boards
  • Issue Tracking
  • Test case management
  • Release management
  • Advanced analytics
  • Custom workflows and forms
  • Support for sub-projects

Coming soon:

  • Time tracking
  • Capacity planning
  • Predict delays

What integrations are available for Freshrelease?

  • Freshdesk
  • Freshservice
  • Github/Gitlab
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Reviewed By Jenny Chang
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