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Homebase Review

Homebase
Our score: 9.0 User satisfaction: 97%

What is Homebase?

Homebase is a cost-efficient business platform that helps create viable employee schedules that are optimized to generate revenues by ensuring that all shifts are covered and every employee is paid accurately. The scalable software is the ideal scheduling and time tracking tool for restaurants, bars, coffee shops, gyms, spas, salons, and retail stores. More than 100,000 local businesses in the United States rely on Homebase to help them manage employee schedules, hire employees and accurately report on hours for payroll.

The platform integrates employee scheduling, time tracking, and payroll integration into one consolidated application. Enabling businesses to easily calculate hours, overtime and spot errors. The mobile app for employees gives them the ability to access their schedules, switch shifts and be notified of important updates.

Homebase integrates with numerous third-party apps like Toast, Clover, Square, ADP, and QuickBooks. Its pricing is not based on the number of employees but on the number of locations. A free version is available, but paid plans with more advanced features can be purchased for as low as $16/month.

Overview of Homebase Benefits

Homebase offers an array of benefits to its users and here are the ones that we found notable:

Cost Efficient

Homebase brings homes the bacon when it comes to providing flexible price points to its users. Compared to other scheduling software, Homebase does not base its pricing on the number of employees but on the number of locations of your business. There is a free version of the software. But the pricing is extremely budget forward and even free users can enroll an unlimited number of employees in one location.

Easy to Use

Homebase simplifies the scheduling and time tracking processes, helping business owners and managers build schedules that are designed to bring in the most revenues while still being able to effectively manage (or reduce) absences. In addition, it eliminates errors in payroll calculation and prevents early clock-ins. Homebase integrates employee scheduling, time tracking, and hiring components into one unified system, making it is easy for companies and organizations to perform related tasks without having to exit the software and open up another application.

Paperless

Business owners and managers will surely love how Homebase transforms employee scheduling into a paperless process. Everything is in the cloud and employees can access the system via their smartphones, enabling them to receive notifications about their schedules, view their upcoming shifts and earnings, and communicate with their team. Workers can also submit requests to trade shifts and managers can instantly approve or decline requests, with the schedule instantly updating once a change is approved.

Integration

Homebase streamlines organization and administration via integrations with third-party apps. Users don’t need to worry when it comes to compatibility and exporting of spreadsheets and files. It integrates with numerous software. Including, payroll providers, point of sale systems, and job boards and analytics.

Fast Scheduling

Managers can instantly create and manage schedules on the web or mobile app and then inform their employees in real time through email or SMS. With managers and employees all on the same page, Homebase dramatically reduces, if not eliminates, errors in scheduling such as overlapping shifts, unaccounted hours, lost work hours and more.

Data Analytics

Reporting tools help users gather information, view different schedules and compare them to identify trends, actual hours worked, as well as overages and underages. Homebase also helps users track their labor costs and see them as a percent of sales.

Overview of Homebase Features

  • Employee Scheduling
  • Custom Schedule Templates
  • Schedule Creation and Management
  • Schedule Notification
  • Shift Management
  • Time Off and Availability Management
  • Labor, Sales, and Weather Forecast
  • Time Clock
  • Monitor Paid and Unpaid Breaks
  • Pin-based Entry
  • Offline Mode For Time Clock
  • Automatic Calculations and Overtime
  • Easy Export To Payroll
  • Automatic Identification of Errors
  • Labor-Cost Reporting

What Problems Will Homebase Solve?

Problem #1: Time-consuming scheduling

Solution: Having to prepare a  weekly schedule is hard. And if you add shift trading and time off requests, things can get pretty complicated, which takes time away from your business. Homebase saves you time with its robust scheduling tools. With its drag & drop team scheduling, you can easily view the team schedule by role, time period, or employee and see an automated calculation of hours. For extra busy days, you can even use its automatic scheduling tool, which will do all the scheduling for you while taking into account your team’s availabilities and role. In addition, Homebase has tools that notify users when scheduling conflicts are present.

Problem #2: Hiring new employees

Solution: Hourly employees are hard to find and hire. Homebase has a solution for this. Homebase will do all the work for you. It has tools that will post open jobs on top online job boards for free with an audience of thousands of qualified available applicants. Once you’ve found the perfect candidates, Homebase will even help you manage the scheduling and follow-up of interviewing candidates. Customizable Market-tested job description templates are also available to attract more applicants.

Problem #3: Checking in off-site workers

Solution: It’s hard to keep track of remote and field workers’ hours when they are on the go. Homebase solves this problem with its GPS-Based Clock in. This tool allows off-site employees to clock-in wherever they are via their mobile devices. Moreover, you can always check if employees are really where they claim to be with transparency tools that verify actual clock-in locations of your employees via geo-fencing and GPS.

Homebase Position In Our Categories

Since businesses have unique business-related wants, it is only practical that they steer clear of paying for a one-size-fits-all, ideal software. Still, it would be futile to try to stumble on such application even among widely used software solutions. The efficient step to undertake can be to note down the numerous main aspects that entail inspection like essential features, pricing, technical skill ability of staff, organizational size, etc. After which, you should perform the research comprehensively. Browse over some of these Homebase evaluations and scrutinize the other software solutions in your shortlist more closely. Such well-rounded product investigation guarantees you weed out unfit applications and subscribe to the system which offers all the benefits you require business requires in growing the business.

Position of Homebase in our main categories:

TOP 10

Homebase is one of the top 10 Employee Scheduling Software products

TOP 20

Homebase is one of the 20 HR Software products

Homebase is also listed in the following subcategories:

It is essential to note that hardly any software in the Employee Scheduling Software category is going to be a perfect solution that can match all the goals of different company types, sizes and industries. It may be a good idea to read a few Homebase Employee Scheduling Software reviews first as specific solutions might dominate only in a very small set of applications or be prepared with a very specific type of industry in mind. Others can operate with a goal of being easy and intuitive and therefore lack advanced features needed by more experienced users. There are also software that cater to a broad group of customers and give you a rich feature toolbox, but that frequently comes at a higher price of such a service. Be certain that you're aware of your needs so that you select a software that offers specifically the elements you look for.

How Much Does Homebase Cost?

Homebase Pricing Plans:

Free Trial

Basic

Free

Essentials

$16/month

Plus

$40/month

Enterprise

$80/month

Basic – Free

  • 1 location
  • Unlimited number of employees
  • Scheduling
  • Timesheets
  • Time Clock
  • Team Communication
  • Hiring
  • Reporting
  • Mobile Apps

Essentials – $16/month ($192/year per location)

  • Unlimited number of employees
  • All Basic features, plus:
  • SMS Notifications
  • Mobile GPS Timeclock

Plus – $40/month ($480/year per location)

  • Unlimited number of employees
  • All Essential features, plus:
  • Manager Logbook
  • Early Clock In Prevention
  • Multi-location Support
  • Paid time off accrual
  • Message read receipts
  • Multiple Role Types: salaried, multiple wage rates
  • Timesheet Approvals & Restrictions
  • 4 Years of Time Card Storage with Edit History

Enterprise$80/month ($960/year per location)

  • Unlimited number of employees
  • All Plus features, plus:
  • Auto-scheduling Functionality
  • Advanced Schedule Forecasting
  • API Access to Plug Into Outside Systems
  • Dedicated Account Management

User Satisfaction

Positive Social Media Mentions 115
Negative Social Media Mentions 4

We realize that when you make a decision to buy Employee Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Homebase reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Homebase. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Homebase Comparisons

Homebase user reviews

A multi-faceted application

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Trevion
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.11.2019 Company Size: Industry: N/A

A time saver

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Macey
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.11.2019 Company Size: Industry: Health, Wellness and Fitness

A wonderful application for small for-profit organizations

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Maritza
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.11.2019 Company Size: Industry: N/A

A handy app for business starters

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Jaeden
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.11.2019 Company Size: Industry: Apparel & Fashion

An app for managing workforce time

Read full review >
Audie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 17.10.2019 Company Size: Industry: N/A

What are Homebase pricing details?

Homebase Pricing Plans:

Free Trial

Basic

Free

Essentials

$16/month

Plus

$40/month

Enterprise

$80/month

Basic – Free

  • 1 location
  • Unlimited number of employees
  • Scheduling
  • Timesheets
  • Time Clock
  • Team Communication
  • Hiring
  • Reporting
  • Mobile Apps

Essentials – $16/month ($192/year per location)

  • Unlimited number of employees
  • All Basic features, plus:
  • SMS Notifications
  • Mobile GPS Timeclock

Plus – $40/month ($480/year per location)

  • Unlimited number of employees
  • All Essential features, plus:
  • Manager Logbook
  • Early Clock In Prevention
  • Multi-location Support
  • Paid time off accrual
  • Message read receipts
  • Multiple Role Types: salaried, multiple wage rates
  • Timesheet Approvals & Restrictions
  • 4 Years of Time Card Storage with Edit History

Enterprise$80/month ($960/year per location)

  • Unlimited number of employees
  • All Plus features, plus:
  • Auto-scheduling Functionality
  • Advanced Schedule Forecasting
  • API Access to Plug Into Outside Systems
  • Dedicated Account Management

What integrations are available for Homebase?

Homebase integrates with the following business systems and applications:

Job boards

  • Indeed
  • Google
  • Facebook
  • Twitter
  • ZipRecruiter
  • Craiglist
  • Glassdoor
  • Trovit

Analytics

  • Bevspot
  • Ctuit

Payroll

  • Wells Fargo
  • Gusto
  • Heartland
  • Square Payroll
  • ADP
  • QuickBooks
  • Bank of America
  • Millenium
  • SurePayroll

POS

  • Toast
  • PayAnywhere
  • Clover
  • Poynt
  • Talech
  • Square
  • Upsurve
  • Lightspeed
  • Revel Systems

Homebase average rating:

Average score
4.6/5 (13 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jaeden

PROS: For someone who runs a small business, this app reduces costs as I can just record my own employees' salary without the need for an accountant. They can just log in and out and it is automatically recorded in their payroll. The app even provides visual evidence of their clock in time, just in case any problem comes up in their salary.

CONS: I'm currently using the free version of this app and I hope it has multiple access since this is what I need right now. I plan to invest in the advanced features in the future though. I just want my workers to have access to their schedules in their phone, since the designated device is always used by somebody, its quite annoying looking for it.

Reviewed 7 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: I have no idea. There are constant 505 error messages. NOTHING WORKS!!

CONS: The software simply does not work. i got nothing but error message on virtually any function.

Reviewed 2 years ago

Read full review >

More reviews from 13 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A multi-faceted application

Read full review >
Trevion
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.11.2019 Company Size: Industry: N/A

PROS: Homebase is a solution that allows you to create your own schedule and manage your timesheets as well as your time clock on a single platform. With this, your employees can lodge requests for leaves, shift exchanges, and availability of sets from the mobile app or from the browser application. The built-in messaging system is also a wonderful addition.

CONS: We experienced issues with the time-off requests and scheduling conflicts of employees that do not reflect accurately on the calendar on the day they were supposed to be not available for work.

What do you think about this review? Great Poor

A time saver

Read full review >
Macey
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.11.2019 Company Size: Industry: Health, Wellness and Fitness

PROS: The app’s free trial version is helpful for my budding business. Saves me a lot of money by automating the process of timekeeping.

CONS: I think the design of the app’s interface is a bit tacky, and confusing because of the color. I hope I can customize my own set of colors to match our business.

What do you think about this review? Great Poor

A wonderful application for small for-profit organizations

Read full review >
Maritza
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.11.2019 Company Size: Industry: N/A

PROS: The best thing about Hombase is it has aided me in organizing employee's shift schedules. I also like that the application makes it easy for me to create copies or to move the existing schedule.

CONS: The only thing that I do not like about Homebase so far is that only general managers have access to the schedules of all departments. This is very limiting since there are times when business units may need to 'borrow' employees from other sections. Because of this limitation, it is hard to avoid overtime scheduling.

What do you think about this review? Great Poor

A handy app for business starters

Read full review >
Jaeden
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.11.2019 Company Size: Industry: Apparel & Fashion

PROS: For someone who runs a small business, this app reduces costs as I can just record my own employees' salary without the need for an accountant. They can just log in and out and it is automatically recorded in their payroll. The app even provides visual evidence of their clock in time, just in case any problem comes up in their salary.

CONS: I'm currently using the free version of this app and I hope it has multiple access since this is what I need right now. I plan to invest in the advanced features in the future though. I just want my workers to have access to their schedules in their phone, since the designated device is always used by somebody, its quite annoying looking for it.

What do you think about this review? Great Poor

An app for managing workforce time

Read full review >
Audie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 17.10.2019 Company Size: Industry: N/A

PROS: One of the things that I enjoy about Homebase is that it lets employees sign in and out with ease. I also like that it notifies users when their work shift is about to begin and when their break time is almost over. It is helpful as well that we can log in and out from our devices like smartphones and iPads that we have in our office. The picture captured during the process is also a nice touch, as it helps us ensure that it is really the right individual for security purposes. This can avoid employees helping each other when one colleague is going to be late to work. Homebase allows the HR team to adjust employee's timecards too whenever somebody forgets to clock in or out. It is also of great assistance to the HR department that workers can request leaves from the app and exchange shifts from the app directly. This is indeed of great help to small businesses that do not have a timeclock on their office computer.

CONS: What I dislike about Homebase are its pricing tiers. Because you only get to access more features when you subscribe to a higher subscription package.

What do you think about this review? Great Poor

Built for work-at-home setup

Read full review >
Russel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: Industry: Food & Beverages

PROS: Perfect for those who work at home, this app is pretty convenient as everything from scheduling and assigning task can all be done in one location. The app’s support system is also accessible and engaging, I had trouble once with the app and they were able to fix it in a jiffy.

CONS: Personally, I think the app can improve if it has its own database so that I can easily access my contacts’ information. They can also improve on the accessibility of work schedules of my staff as I find it cumbersome to pull out.

What do you think about this review? Great Poor

Helpful software for small-time enterprises

Read full review >
Juliet
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2019 Company Size: Industry: N/A

PROS: Homebase is an easy-to-use solution, as it has enabled our company to adopt it for our daily processes rapidly. It has assisted us in arranging our workflows and its color-coding future has also been very beneficial. This has transformed the way we create and organize our schedules. The timesheets are also a boon and it is further made better by being fast to export so that we could send them to our payroll team.

CONS: I only wish that Homebase would add a concise summary of the scheduled work hours of each employee because at the moment I have to do this manually.

What do you think about this review? Great Poor

An efficient timetable app

Read full review >
Norwood
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: Industry: N/A

PROS: I like the reliability of this app, as someone working in HR you don't have to worry about tracking employees‘ time as everything is automated once you have the employee's profile in your database.

CONS: The only problem we have is creating inputs if employees’ can't come to work, they always fail to notify me as they get lost in the process.

What do you think about this review? Great Poor

Quite a hand for those who are always busy

Read full review >
Madyson
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: Industry: Retail

PROS: I really find this app helpful for my busy schedule. As someone who’s always on the go, the app helps keep me organized by keeping track of my work schedule. Also, I can also arrange meetings in advance for my clients without the need to meet them in person.

CONS: Maybe it's just me, but I don't have any problems with it.

What do you think about this review? Great Poor

We love using Homebase!

Read full review >
John Mullenholz
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2019 Company Size: 1-10 Employees Industry: Telecommunications

PROS: Homebase is easy to use and it's a great tool for managing my team's schedule and timesheets. I really like all of the features that come with the Plus version of the product, like paid time off accrual and SMS notifications. We also really like their hiring product, which generates tons of qualified candidates for open jobs.

CONS: So far we haven't found any issues with Homebase. It's the right solution for us.

What do you think about this review? Great Poor

Time saver for my team!

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.04.2019 Company Size: 11-50 Employees Industry: Architecture & Planning

PROS: It saved so much time in scheduling my team every week.

CONS: None

What do you think about this review? Great Poor

Awesome app. Saves me a ton of time and money.

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.04.2019 Company Size: N/A Industry: N/A

PROS: The easy scheduling building feature that cuts my scheduling time to a fraction of what it was before.

CONS: The hiring product. you can't post on craigslist without a fee.

What do you think about this review? Great Poor

Incredibly bad software

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 15.05.2018 Company Size: N/A Industry: N/A

PROS: I have no idea. There are constant 505 error messages. NOTHING WORKS!!

CONS: The software simply does not work. i got nothing but error message on virtually any function.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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