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HotWax Commerce Review

HotWax Commerce
Our score: 8.0 User satisfaction: 99%

What is HotWax Commerce?

HotWax Commerce is a comprehensive business management solution that helps manage your business data, monitor your inventory in real time, fully optimize your logistics, and more. It is a scalable, flexible, and customizable end-to-end unified commerce platform that lets you keep a lid on all aspects of your business while providing you a high degree of versatility so your business growth is not hampered.

With HotWax Commerce, you are able to centralize all data you collect from various sources. Different systems and personnel, such as warehouse managers, order managers, CRM, and ERP, are grouped together into a single dashboard, where independent functions with disparate data are unified and become easily accessible and manageable. HotWax Commerce helps you harmonize multiple business processes, improve your revenue, and lets you do more as barriers to your business growth are removed.

Overview of HotWax Commerce Benefits

HotWax Commerce delivers complete B2B2C, order, warehouse, procurement, and more in real time. You can easily drill down to small details and get the insights you need to further improve your business performance. In a few clicks, you are able to see your invoices, supplier pipelines, sales margins, and more. Data is essential to business growth and success and HotWax Commerce ensures that you have fast and easy access to real time data, allowing you to make critical business decisions and take smart actions to trends, issues, and opportunities.

In the world of business, you need to have a strong and fruitful relationships with your suppliers, customers, business partners, retailers, and more. HotWax Commerce centralizes and connects all your relationships, allowing you to see and capitalize on a broad range of inter-company transactions as well as bridge processes, from procurement through delivery to the end customer.

Because data and relationships are unified, HotWax Commerce gives you a platform to effectively handle even the most complicated omnichannel landscapes and scenarios. You no longer have to worry about stockouts and over stocks. Your inventory is monitored in real time, projected based on historical performance and other optional configurations, and when its time to re-purchase, HotWax Commerce automatically generates POs for approval.

Overview of HotWax Commerce Features

  • Omnichannel Order Management
  • Warehouse and Shipping
  • Procurement
  • Product Information management
  • Merchandising
  • Relationship Management
  • Accounting
  • Content Management
  • Master Data Management
  • Dashboard and Reporting
  • B2B purchasing and tailored storefronts
  • B2C storefronts
  • Multi-storefront, multi-language, multi-currency

What Problems Will HotWax Commerce Solve?

Scenario 1 – Customer unknowingly orders an out of stock item

Companies selling through multiple channels that do not have real-time inventory data for each sales outlet run the risk of running out of inventory and selling a product that is out of stock. This can quickly become a customer service problem that may lead the customer to purchase elsewhere and never coming back. By having a unified system and all the data stored centrally, inventory data is always up to date and customers can be alerted to out of stock or back ordered items prior to purchasing.

Scenario 2 – Orders lost or delayed in fulfillment

As companies grow, it is very common for them to add new stand-alone systems as they are needed and work around the limitations of systems with little or no integration. Order fulfillment is one of the most common as early stage companies can usually manage order fulfillment manually and as they grow, they realize they need a system to assist them. Either scenario presents the opportunity for orders to get lost or to fall through the cracks if they are entered incorrectly or even if two pieces of paper get stuck together. By having fulfillment and order management linked, the risk of losing or delaying and order and upsetting a customer is significantly reduced.

Scenario 3 – Financial data is out of sync

Anytime you are storing transactions in more than one location, there is a process involved to synchronize and reconcile all of the information in order to get an accurate picture of the current financial situation. This process can be time-consuming and prone to error. By centralizing all transaction data, financial statements and reports can be created at a moments notice and give up to the minute information.

Awards & Quality Certificates

HotWax Commerce Position In Our Categories

Since companies have unique business-related needs, it is wise that they avoid purchasing an all-encompassing, ”best” software product. Nevertheless, it is futile to try to chance on such an app even among well-known software products. The clever thing to undertake should be to write down the several important functions that require research such as major features, packages, technical skill aptitude of the employees, company size, etc. The second step is, you should double down on your research through and through. Go over these HotWax Commerce analyses and explore each of the software options in your list in detail. Such detailed research can make sure you circumvent mismatched applications and subscribe to the one which provides all the benefits your company requires.

Position of HotWax Commerce in our main categories:

TOP 500

HotWax Commerce is one of the top 500 Accounting Software products

TOP 200

HotWax Commerce is one of the 200 Business Process Management Software products

TOP 200

HotWax Commerce is one of the top 200 eCommerce Software products

TOP 500

HotWax Commerce is one of the 500 Sales Software products

HotWax Commerce is also listed in the following subcategories:

Since each enterprise has specific business wants, it is advisable for them to refrain from searching for a one-size-fits-all ideal software application. Needless to say, it would be useless to try to find such a system even among widely used software solutions. The clever thing to do would be to jot down the various essential elements that require consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some HotWax Commerce ERP Software reviews and investigate each of the other systems in your shortlist in detail. Such comprehensive groundwork can make certain you discard ill-fitting applications and choose the system that provides all the features you require for business success.

How Much Does HotWax Commerce Cost?

HotWax Commerce Pricing Plans:

Free Trial

SaaS license

Contact vendor

Perpetual license

Contact vendor

HotWax Commerce offers a perpetual license option as well as a SaaS option. Contact HotWax Commerce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

SaaS license: With a small upfront cost and a low rev share, businesses get a scalable commerce solution that will grow with them.
  • Low up-front investment
  • 24-month renewable license
  • Fastest, most affordable small business option
Perpetual license: With a one-time investment in license and implementation, and a one-year support contract, organizations get a customizable commerce solution that fits their exact business.
  • Up-front investment with a one-year commitment
  • One-year optionally renewable license (the system is yours to keep)
  • Support from a dedicated HotWax Commerce team
  • More customization to your commerce platform available

User Satisfaction

Positive Social Media Mentions 99
Negative Social Media Mentions 1

We realize that when you make a decision to buy ERP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HotWax Commerce reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HotWax Commerce. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are HotWax Commerce pricing details?

HotWax Commerce Pricing Plans:

Free Trial

SaaS license

Contact vendor

Perpetual license

Contact vendor

HotWax Commerce offers a perpetual license option as well as a SaaS option. Contact HotWax Commerce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

SaaS license: With a small upfront cost and a low rev share, businesses get a scalable commerce solution that will grow with them.
  • Low up-front investment
  • 24-month renewable license
  • Fastest, most affordable small business option
Perpetual license: With a one-time investment in license and implementation, and a one-year support contract, organizations get a customizable commerce solution that fits their exact business.
  • Up-front investment with a one-year commitment
  • One-year optionally renewable license (the system is yours to keep)
  • Support from a dedicated HotWax Commerce team
  • More customization to your commerce platform available

What integrations are available for HotWax Commerce?

With HotWax Commerce, users can run many standard business process requirements with minimal development, and making use of their standard applications and services. The system offers open API, and it is flexible enough to allow undisturbed extension of its core functionality, including the chance to integrate with all third-party systems (Authorize.net and PayPal, for instance) and to create custom applications.

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Reviewed By Jenny Chang
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