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IBM Watson Review

IBM Watson
Our score: 9.3 User satisfaction: 99%

What is IBM Watson?

IBM Watson is an enterprise artificial intelligence platform that provides companies with the power they need to accelerate research and discovery, predict disruptions and enrich interactions. The platform provides enterprises with complete control over what matters to the business and allow them to maintain ownership of their data, training, intellectual property and insights. The IBM Cloud based platform helps organizations make more informed decisions and is designed for enterprises from various sectors, including finance, healthcare, energy, IoT, consumer engagement, education, work and transportation. The platform is able to consume and comprehend a variety of data types, allowing businesses to extract insights that are meaningful and actionable. The platform offers industry-leading AI workload optimization and is able to comprehend a variety of data types.

Overview of IBM Watson Benefits

IBM Watson allows conducting rigorous and faster researches and helps enterprises discover new opportunities using advanced AI and machine learning. It allows extracting meaningful and important information by analyzing diverse data sources faster and more accurately. Enterprises can preempt and anticipate disruptions by constantly monitoring system/equipment conditions. This allows organizations to identify issues before they turn into disasters and cost more in the long-run.

The AI platform is designed to help enterprises better understand their customers and interact with them in a better way. Personalized experiences and communication allows businesses to communicate with customers and employees at a more personal level. Businesses can deploy chatbots that are hard to differentiate from real humans as they rely on powerful AI and machine learning. Enterprises can make more informed decisions and recommendations as the platform draws conclusions using a broad set of data from multiple resources and current context.

The advanced AI platform allows enterprises to leverage employee expertise and develops a valuable pool of their knowhow. It combines the past experiences with the latest industry learning to create a deep source of knowledge available to all employees, whenever they need it. It makes it easier for businesses to keep updated about possible risks, regulations and threats. For example, cybersecurity analysts can finish threat investigation significantly faster and more accurately, while other sectors can also take advantage of the powerful liability detection and risk mitigation features.

Overview of IBM Watson Features

  • Domain-specific research
  • Discovery acceleration
  • Interaction enrichment
  • Adaptive customer experiences
  • Personalized communication
  • System condition monitoring
  • Disruption anticipation
  • Targeted recommendations
  • Liabilities detection
  • Risk mitigation
  • Chatbots
  • Knowledge management
  • Discovery news
  • Visual recognition
  • Speech-to-text-to-speech
  • Language translator
  • Natural language classifier
  • Tone analyzer
  • Personality insights

IBM Watson Position In Our Categories

Because companies have specific business-related needs, it is only practical that they abstain from paying for a one-size-fits-all, ”best” business program. Nevertheless, it is almost impossible to try to stumble on such application even among widely used software products. The practicable step to do can be to make a list of the various key aspects which require examination such as crucial features, price plans, skill aptitude of staff members, organizational size, etc. Then, you should perform your product research through and through. Go over some of these IBM Watson analyses and explore the other applications in your list in detail. Such well-rounded research ascertains you circumvent poorly fit software products and pay for the system which provides all the features your business requires to realize efficiency.

Position of IBM Watson in our main categories:

TOP 5

IBM Watson is one of the top 5 Artificial Intelligence Software products

If you are interested in IBM Watson it might also be beneficial to investigate other subcategories of Artificial Intelligence Software collected in our base of SaaS software reviews.

Every company has different needs and needs an application that can be customized for their size, kind of staff members and buyers, and the particular industry they are in. For these reasons, no system can offer perfect tools out-of-the-box. When you search a software app, first be sure what you require it for. Read some IBM Watson Artificial Intelligence Software reviews and ask yourself do you desire basic tools or do you want complex features? Are there any industry-specific tools that you are seeking? Find the answers to these questions to aid your search. There are plenty of aspects that you need to reflect on and these include your finances, specific business requirements, your company size, integration needs etc. Take your time, check out a few free trials, and finally select the system that offers all that you want to improve your organization effectiveness and productivity.

How Much Does IBM Watson Cost?

IBM Watson Pricing Plans:

Free Trial

Plus:

$30/user/month

Professional

: $80/user/month

The enterprise pricing for different solutions/sectors varies. IBM provides an online estimate according to varying requirements. The pricing for IBM Watson Analytics is as follows:

Plus: $30/user/month

  • Single user
  • 2GB storage
  • On premises and cloud relational databases
  • 18 data connectors
  • IBM Analytics Exchange data and more

Professional: $80/user/month

  • Plus features and
  • 1+ users
  • 100GB storage
  • 19 data connectors (including IBM Cognos reports)

User Satisfaction

Positive Social Media Mentions 223
Negative Social Media Mentions 1

We realize that when you make a decision to buy Artificial Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and IBM Watson reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with IBM Watson. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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IBM Watson user reviews

Machine Learning Review

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Cristopher
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.12.2019 Company Size: More than 100 Employees Industry: Computer Software

The best!

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Floy
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.11.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

Comprehensive solution

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Baron
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.11.2019 Company Size: More than 100 Employees Industry: N/A

Machine Learning

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Meghan
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: More than 100 Employees Industry: N/A

Watson Review

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Jackson
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2019 Company Size: Industry: N/A

What are IBM Watson pricing details?

IBM Watson Pricing Plans:

Free Trial

Plus:

$30/user/month

Professional

: $80/user/month

The enterprise pricing for different solutions/sectors varies. IBM provides an online estimate according to varying requirements. The pricing for IBM Watson Analytics is as follows:

Plus: $30/user/month

  • Single user
  • 2GB storage
  • On premises and cloud relational databases
  • 18 data connectors
  • IBM Analytics Exchange data and more

Professional: $80/user/month

  • Plus features and
  • 1+ users
  • 100GB storage
  • 19 data connectors (including IBM Cognos reports)

What integrations are available for IBM Watson?

IBM Watson integrates with a variety of other popular platforms and systems. More information is available from official support.

IBM Watson average rating:

Average score
4.1/5 (17 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Floy

PROS: We have finally found that single cloud-based development platform for various open source solutions predictive analysis and data science that has all the necessary tools in it. Everything is just in one place. Also, I can collaborate with my co-workers on Watson as well. I love it.

CONS: I am not a fan of their marketing. The name changed and whatnot. I recommend this solution to everyone.

Reviewed 4 months ago

Read full review >

The least favorable review

Davion

PROS: The greatest thing about IBM Watson Studio is its simplification of the data science process. Usually, it requires multiple tools that would be awesome for research though not as much in the real world. With this solution, everything is integrated to allow users to move forward with their data science projects.

CONS: An integrated environment such as this one may be limiting to data scientists who are rather experienced and already have their own tech stack, which provides flexibility.

Reviewed 5 months ago

Read full review >

More reviews from 17 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Machine Learning Review

Read full review >
Cristopher
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.12.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: This is an easy-to-use Machine Learning Build. You can just process any type of service you want like COS, Apache Spark, and Jupyter notebook plus others.

CONS: Constant changes in the interface

What do you think about this review? Great Poor

The best!

Read full review >
Floy
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.11.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: We have finally found that single cloud-based development platform for various open source solutions predictive analysis and data science that has all the necessary tools in it. Everything is just in one place. Also, I can collaborate with my co-workers on Watson as well. I love it.

CONS: I am not a fan of their marketing. The name changed and whatnot. I recommend this solution to everyone.

What do you think about this review? Great Poor

Comprehensive solution

Read full review >
Baron
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: It is a comprehensive solution with nearly all the tools you need to get introduced to analytics

CONS: I don't like how you can delete an asset from your data assets but this does not delete the actual file from storage. I wish there was something to link this as this sometimes leads to confusion.

What do you think about this review? Great Poor

Machine Learning

Read full review >
Meghan
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I love the deployment feature in the program as it helps me find different code languages.

CONS: The learning curve is quite steep. Also, there are many other features that I think are helpful but I haven't had the time to explore deeper.

What do you think about this review? Great Poor

Watson Review

Read full review >
Jackson
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2019 Company Size: Industry: N/A

PROS: It gives so many capabilities and functions. Also, it is relatively easy to use.

CONS: My first language is Spanish and I think European languages on the program can be improved more.

What do you think about this review? Great Poor

Accelerated data science is possible with IBM Watson Studio

Read full review >
Luigi
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.10.2019 Company Size: 1-10 Employees Industry: Research

PROS: Our data science and machine learning projects no longer take so long to finish and deploy. This is only possible because of the best practices we applied during the process while using IBM Watson Studio.

CONS: Model selection, estimators, and other similar functions as difficult to wrap our heads around or have limitations.

What do you think about this review? Great Poor

NLP Processing

Read full review >
Makenzie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 09.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: The language processing features and dictionaries are excellent. We have a huge database with post-graduate schools in any chosen country. We also have their alternative names. The platform helps us group these names and alias with the same identity and it can classify them accurately when processing data for unstructured text.

CONS: It's not really an easy-to-use platform depending on your expertise. I, myself, need to get help from IBM support to have my model where it is today.

What do you think about this review? Great Poor

Watson Build Review

Read full review >
Noe
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.10.2019 Company Size: 1-10 Employees Industry: Telecommunications

PROS: The user interface is very straightforward. It is easy to use. Also, developers can choose to test their solutions at any time. I like how there is a lot of third party APIs to work with like Twilo.

CONS: Sometimes it can get complicated to work with APIs

What do you think about this review? Great Poor

IBM Watson is an excellent solution that prioritizes security

Read full review >
Moises
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 01.10.2019 Company Size: Industry: N/A

PROS: One of the things I like about this tool is how in-depth the documentation is. Because of it, navigating the interface and maximizing its features is easier. On top of that, it enables multiple people to work together with ease. Also, it can handle large volumes of different sets of data.

CONS: I believe that premium features should be a part of the basic package. Because of that, IBM Watson Studio is a tad expensive and outside of what its pricing range should be. This makes it out of reach of people who may have need of it.

What do you think about this review? Great Poor

A platform that even intern data scientists can work with

Read full review >
Alejandra
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: The demo itself is enough for experienced individuals to understand the ins and outs of the tool. Even if somebody makes a mistake, it is easy to repair because of the low costs of errors.

CONS: It would be great to use an active simulation to push users to be more creative thinkers as they go about their jobs. It would be nice too if the application model gets an upgrade because it feels too stiff. More than that, some models use up too many resources.

What do you think about this review? Great Poor

My review of IBM Watson Studio

Read full review >
Delmer
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2019 Company Size: Industry: Information Technology and Services

PROS: IBM Watson Studio can integrate with any technology, making it very useful in different fields such as medical and healthcare, education, and meteorology.

CONS: The price of the package is too steep. I can continue using this though it would be nice if the subscription cost is lesser.

What do you think about this review? Great Poor

IBM Watson simplifies data science

Read full review >
Davion
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Electrical/Electronic Manufacturing

PROS: The greatest thing about IBM Watson Studio is its simplification of the data science process. Usually, it requires multiple tools that would be awesome for research though not as much in the real world. With this solution, everything is integrated to allow users to move forward with their data science projects.

CONS: An integrated environment such as this one may be limiting to data scientists who are rather experienced and already have their own tech stack, which provides flexibility.

What do you think about this review? Great Poor

Advanced technology

Read full review >
Candace
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2019 Company Size: Industry: Marketing and Advertising

PROS: IBM has the best AI platform in the market. I have researched plenty of solutions but nothing comes close to it.

CONS: It can be difficult to integrate with your current tech stack but with some training, it works well with the rest of the tools that you have.

What do you think about this review? Great Poor

Open-source platform that integrates scalability and innovation

Read full review >
Alisha
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 07.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: One of the most commendable things about IBM Watson Studio is the support of the customer service team. Apart from that, we are benefiting greatly from the open-source components, as they allow our data scientists to explore and be creating while assisting our team in the containerization process.

CONS: Keeping our resources in optimal working condition is a challenge and we would like to have more support in this regard. This way, we would be able to provision resources fairly to teams to keep them productive.

What do you think about this review? Great Poor

A one-of-a-kind studio

Read full review >
Amira
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.09.2019 Company Size: Industry: N/A

PROS: What sets this tool apart is its ease of use from the installation to the maintenance. Even new users can get around it without getting frustrated. It also helps that it offers access to its resources so that we can learn more about the studio. Our team is also enjoying the synchronization of this tool with Spark.

CONS: Some tutorials are out of date because of the constant innovations with the tools and features. Also, since the video resources are on YouTube, there are times when we cannot access it because it is blocked in our workplace. Also, it would be nice if they include a capability to embed in iOS apps because at the moment it only works with CoreML.

What do you think about this review? Great Poor

A one-of-a-kind tool with excellent customer service

Read full review >
Susan
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.08.2019 Company Size: Industry: N/A

PROS: I am in a team with data science interns. I know that IBM Watson Studio is a great tool because even though these interns are new to it, they can work it very well. We are also managing to make the most out of it because of the excellent assistance provided by the Watson customer support team. It's very reliable support too because they have been consistent since day one. That is why we enjoy this tool, apart from its openness, flexibility, and ease of use.

CONS: Our team has had to reconfigure our roadmaps more often than desired. This could be caused by timing but this is brought about by the interactions between modules. It's not that big of a problem for us though

What do you think about this review? Great Poor

Wonderful software

Read full review >
Gina
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 01.08.2019 Company Size: Industry: N/A

PROS: It has numerous features that are extremely useful, such as its analysis and tagging of data as soon as it is processed by the system.

CONS: The cost is too steep; small businesses would hardly be able to afford this even if they need it.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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