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7 months ago
Pros: Their customer service is off the charts. I have so many examples to prove. Their resolutions are quick to do yet simple. One of those scenarios involved support not only resolving one but a few more glitches that were responsible for my modal plug-in to go haywire for weeks. Unlike its competitors, you can actually reach out and talk a person in a matter of minutes.
Cons: Their templates can get glitchy from time to time. It even led to some funny things. Images are so difficult to properly pad. The template I'm using is pale grey. I find that ridiculous and unreadable.
8 months ago
Pros: Their people. We've been using a number of platforms before our business started to grow. After using them and looking into a bunch of others, the pricing and functionality were great. It was the folks and support that kept us content with iContact.
Cons: It'd be nice to have more automated functionality. More dynamic content should be displayed to prevent us from re-making varying campaigns in targetting a number of groups. We've sat down and had a good talk with our our rep regarding such needs. They've released newer products since going on board.
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EU Development Office: Grojecka 70/13 Warsaw, 02-359 Poland
EU Operations Office: Rozana 25 Wlynkowko, 76-200 PolandGET LISTED
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