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Igloo Software Review

Igloo Software
Our score: 8.5 User satisfaction: N/A

What is Igloo Software?

Igloo provides modern, cloud-hosted intranet solutions that make it easier to connect your teams, tools, and information all in one centralized digital workplace. Both SMEs and enterprises can benefit from Igloo’s variety of intranet implementations. Project managers, department heads, human resource specialists, and IT professionals are also some of the target users of the software.

One of the most notable features of Igloo is its pre-built digital workplaces. This means you can save time looking for the right solution to your company’s problem. Whether you need a more efficient way to onboard new employees, space where your marketing department can effortlessly collaborate with other employees and stakeholders, or a platform that can increase employee engagement across regions, it’s highly likely that Igloo already has the pre-built digital workspace for you. Some examples of their pre-built intranet solutions include Onboarding Center, Product Knowledge Base, IT Help Desk, and Social Center.

Igloo digital workplaces are easy to configure, so your employees won’t have a hard time adapting to the software. Its intuitive drag-and-drop interface means anyone would be able to learn how to use it—even the not-so-tech-savvy member of the team.

If data security concerns keep you awake at night, you’ll appreciate that Igloo is hosted in the Microsoft Azure cloud. Government-grade security is used to encrypt your data while it’s in transit and in storage.

Since Igloo seamlessly integrates with many of your most valued business applications, you can maximize your investment and allow your employees to continue using the apps and tools they’re already familiar with. Some of the popular integrations include Office 365, G Suite, Slack, Dropbox, Microsoft OneDrive, and Facebook.

Further, support is available on mobile through native apps for Android and iOS. You’ll be able to access your digital workplace from anywhere and get full email integration.

Pricing is only available by quote. Igloo offers a volume discount depending on the number of users.

Overview of Igloo Software Benefits

Low total cost of ownership

Igloo’s low total cost of ownership (TCO) is one of the most notable benefits you can enjoy when you use the platform. Its pre-built digital workspace solutions are easy to use, manage, and customize even if you don’t have a full-blown IT team or experienced developers on site. This enables your content creators and administrators to have more control over your company’s information and site management, which can ease up typical bottlenecks in software usage and adoption. 

Cut time to implementation

While your team is in the middle of a project, requirements or challenges may arise. This makes Igloo’s pre-built solutions for collaboration, communication, and social networking extremely useful. Solutions can be supplied in an instant and with features and integrations that deliver effective results and industry-leading time-to-value. You can go from concept to execution in no time and focus on achieving your business targets rather than building systems from scratch. 

For example, if you’re a project leader who needs to collaborate with remote workers from different geographic locations, Igloo’s Team Room solution is where everyone can meet online. Rather than thinking about all the relevant features you might need in online collaboration software and set it up yourself, the Team Room already has the most commonly used collaboration tools for teams of all sizes. 

Through discussion forums and file sharing, you and your team members can share knowledge and access documents and collateral from one place. Everyone can also message each other in real-time through chat features, publish updates on projects and share news about your industry via microblog, and see the latest and previous versions of any files they’re working on. 

Moreover, the Team Room also has calendars where members can see each other’s availability, book meetings, manage minutes, and schedule events. It can also be used to communicate project goals and orient members of the team’s structure and SOPs. 

Centralize knowledge

If you need a go-to location for all your company resources such as creative assets, case studies, brand guidelines, employee handbooks, training materials, etc., Igloo can serve as your knowledge management software. You can create and organize knowledge bases for product details, policy management, employee onboarding, and any other requirements you might need. 

The content you create such as files or articles can all be searchable, so it’s faster for other employees to locate the information they need. You can also upload and share files or templates to a select group or to an individual by mentioning or tagging them, which makes it easy to start collaborating as well. 

Collaborate anywhere 

All your Igloo solutions are accessible on mobile devices, which means you can work together with your team from anywhere, at any time. Native apps for Android and iOS devices will allow you to use all features with ease such as sharing files, managing content, assigning tasks, and more. 

Igloo can be an excellent mobile intranet, especially for employees or team members on the go. These include healthcare workers or those who don’t have a traditional workstation, remote workers, and salespeople who might need to travel a lot for their work. 

Work more efficiently

Shifting between different apps can slow down your team. With Igloo’s wide-range integrations and extensible platform, your employees can quickly access all the tools they use to perform their tasks in one place. This means they can have a seamless digital workplace experience and work more efficiently.

Overview of Igloo Software Features

  • Authentication
  • Blogs
  • Broadcasts
  • Calendars
  • File manager
  • Forums
  • Future Publish
  • Labels
  • Notifications
  • Org charts
  • Permissions
  • Polls 
  • Profiles
  • Read tracking
  • Rich text editor
  • RSS feeds
  • Search 
  • Site manager
  • Integrations
  • Subscriptions
  • Tasks
  • Wikis
  • Drag-and-drop UI
  • Translation
  • Moderation

What Problems Will Igloo Software Solve?

Problem #1: Disconnected remote workflows

Workers are no longer in the same place at the same time, and that physical disjointedness extends to the digital world as well. But working in silos can mean time wasted reinventing the wheel. In a successful digital workplace like Igloo, that doesn’t happen. Some of the best uses cases for our product for internal collaboration and remote work include project rooms, team rooms, management hubs, a boardroom collaboration area, and even IT Help Desk.

However, like many organizations today, you collaborate with outside vendors too. Any organization that regularly works with external stakeholders can benefit from extending their digital workplace. Beyond a traditional extranet, you need a truly networked enterprise that solves common communication and collaboration challenges across internal and external stakeholders and keeps everyone informed and engaged. Hosted in the cloud, Igloo extranet solutions extend beyond your firewall to give external members access to critical content, processes, and expertise in an intuitive and secure way. Many Igloo customers leverage the extranet capabilities of the platform to be able to collaborate with their partners, suppliers, customers, or other vendors. Common use cases include: Partner or Vendor Portal, Franchise Network, Communities of Interest, Customer Community, Communities of Practice.

Problem #2: Dispersed corporate communications

Communication is the glue that holds every good business together. It flows in every direction and clears a path for people to find the information they need. Corporate Communications professionals leverage Igloo in the following use cases: Leadership Corner, Virtual TownHall, Onboarding Centers, Newsroom, Governance Center, and Employee Handbooks.

Problem #3: Poor employee engagement & collaboration

As an HR professional, you’re charged with protecting your organization’s most important business asset: your people. Building a sustainable, high-performance culture requires cross-functional alignment, effective communications, and a commitment to the 360-degree employee experience. But it’s a tough job to do without the right tools. Some of the best HR department use cases our customers use include onboarding centers and company directories.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Igloo Software Position In Our Categories

Bearing in mind companies have specific business-related wants, it is only rational that they avoid preferring a one-size-fits-all, “perfect” software solution. However, it would be futile to discover such a software solution even among widely used software solutions. The efficient step to do can be to set down the various essential factors that entail analysis including important features, packages, technical skill aptitude of staff members, organizational size, etc. The second step is, you should follow through your research comprehensively. Browse over some of these Igloo Software review articles and look over the other software systems in your list more closely. Such well-rounded research guarantee you drop mismatched applications and select the system which meets all the aspects your company requires.

Position of Igloo Software in our main categories:

TOP 100

Igloo Software is one of the top 100 Collaboration Software products

TOP 100

Igloo Software is one of the 100 Communications Software products

TOP 20

Igloo Software is one of the top 20 Knowledge Management Software products

Igloo Software is also listed in the following subcategories:

There are popular and widely used solutions in each software category. But are they essentially the best fit for your enterprise’s unique requirements? A popular software product may have thousands of users, but does it offer what you need? For this reason, do not blindly invest in popular systems. Read at least a few Igloo Software Collaboration Software reviews and consider the elements that you wish to have in the software such as the cost, main features, available integrations etc. Then, select a few apps that fit your requirements. Check out the free trials of these apps, read online opinions, get explanations from the vendor, and do your research meticulously. This profound research is sure to aid you find the finest software application for your company’s special needs.

How Much Does Igloo Software Cost?

Igloo Software Pricing Plans:

Free Trial

Pricing is by quote. Licensing includes the following features:

Core Platform

  • 10 TB Storage
  • All standard solution templates
  • All out-of-the-box integrations with third-party tools
  • All platform features
  • Native iOS and Android apps
  • All supported languages
  • Google Analytics, Workplace Analytics, and OData
  • Drag and drop page builder

Security & Authentication

  • HIPAA security package
  • Canada or US data residency hosted on Microsoft Azure
  • Igloo LDAP Sync Tool
  • Single Sign-On (SSO)
  • EU GDPR compliant

Training

  • 5 semi-private training seats
  • 5 training webinar seats
  • 5 self-serve portal seats
  • Playbook with best practices, resources, and tips

Support

  • Dedicated North-American support team
  • Support Knowledge Base
  • Access to Igloo Customer Care Community
  • Bronze level support
  • Igloo API Key

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Igloo Software reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Igloo Software. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Portugese

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Igloo Software Comparisons

Igloo Software user reviews

Helpful, easy to use and intuitive program. Helps in collaboration problems

Read full review >
Krista
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Higher Education

Powerful intranet software

Read full review >
Dwight
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Consumer Services

Awesome intranet software, very practicable and helpful

Read full review >
Darrin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Computer Hardware

Give it a try, you won’t be disappointed

Read full review >
Jan
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Internet

Igloo is a must have software

Read full review >
Sarah
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.01.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization

What are Igloo Software pricing details?

Igloo Software Pricing Plans:

Free Trial

Pricing is by quote. Licensing includes the following features:

Core Platform

  • 10 TB Storage
  • All standard solution templates
  • All out-of-the-box integrations with third-party tools
  • All platform features
  • Native iOS and Android apps
  • All supported languages
  • Google Analytics, Workplace Analytics, and OData
  • Drag and drop page builder

Security & Authentication

  • HIPAA security package
  • Canada or US data residency hosted on Microsoft Azure
  • Igloo LDAP Sync Tool
  • Single Sign-On (SSO)
  • EU GDPR compliant

Training

  • 5 semi-private training seats
  • 5 training webinar seats
  • 5 self-serve portal seats
  • Playbook with best practices, resources, and tips

Support

  • Dedicated North-American support team
  • Support Knowledge Base
  • Access to Igloo Customer Care Community
  • Bronze level support
  • Igloo API Key

What integrations are available for Igloo Software?

Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.

Integrations with IT-sanctioned and BYOA apps for file sharing: 

  • Office 365
  • Box
  • Dropbox
  • Microsoft OneDrive
  • GDrive

Messaging apps:

  • Slack
  • Chatter
  • Yammer
  • Teams

Calendaring apps:

  • Microsoft Outlook
  • Google Calendar

Ticket tracking:

  • Zendesk

CRM:

  • SalesForce

Igloo Software average rating:

Average score
5/5 (6 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jan

PROS: Igloo is an outstanding software, their design and implementation is excellent, their customer team is supportive and responsive, always ready to help. Even though we have recently started using it, my team and I are quite impressed with Igloo.

CONS: We didn't find any major issues with the software. Our overall experience has been really positive so far.

Reviewed 2 years ago

Read full review >

The least favorable review

Jacob

PROS: Once you are familiar with the design and page association everything becomes easy. You can use Forum to get some support and sharing info from other members of my team. I love the ability to group source questions inside my team.

CONS: I have struggle with companies who want to avoid paying in cash for the product.

Reviewed 2 years ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Helpful, easy to use and intuitive program. Helps in collaboration problems

Read full review >
Krista
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Higher Education

PROS: I love the design and usability of Igloo features, their support team is always ready to help even though you can learn it by yourself by simply exploring the sections. You can use your brand on theme customization. Another wonderful thing is that you can redistribute your modern intranet on cloud (SaaS) and to start within a few minutes. Thanks to the external integrations, you can join your cloud storage services with Dropbox and e-mail, so you can enhance the collaboration between users. You can even try free trial version before you decide to buy.

CONS: If you don’t have any experience with CSS you will probably face with some issues while working on theme customization. The costs per user may increase and this may be a problem for some companies.

What do you think about this review? Great Poor

Powerful intranet software

Read full review >
Dwight
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Consumer Services

PROS: I love Igloo’s File Management, also I love the Integration Features with different features, and the ability to send email and to get one answer, helps me to send question for whole gathering and to get multiple responses.

CONS: I wish there would be better integration with Microsoft Office. And about Connections I wish they are more organized into day by day activities. Users get false information for the contrast between memberships.

What do you think about this review? Great Poor

Awesome intranet software, very practicable and helpful

Read full review >
Darrin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Computer Hardware

PROS: Igloo software is very practicable and easy to use. I can easily set up my intranet by simply filling some information into the fields, and then, I add members and groups and I can start with customization on my profile. You have wonderful features to improve your team communication and collaboration. You are able to schedule meetings, share files, create forums and control all the tasks with your team. The good thing is that you can always change the CSS code, colors, footer, header etc. In free versions of Igloo you have limit to 10 users, 10GB of storage and space for 3 teams, this is enough for small groups.

CONS: You can only choose between English and French, they need to add other languages. If you use free version SAML and LDAP are not available. Even though you have limited free version the price is high. If you have big team you have to pay per user every month. Also, they need to add more graphical features.

What do you think about this review? Great Poor

Give it a try, you won’t be disappointed

Read full review >
Jan
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Igloo is an outstanding software, their design and implementation is excellent, their customer team is supportive and responsive, always ready to help. Even though we have recently started using it, my team and I are quite impressed with Igloo.

CONS: We didn't find any major issues with the software. Our overall experience has been really positive so far.

What do you think about this review? Great Poor

Igloo is a must have software

Read full review >
Sarah
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.01.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization

PROS: With Igloo I can now collaborate and work on the projects with my team members no matter the time zones, we can solve problems and communicate in real time. With other software I have used I spent so much time juggling numerous app, but this is not the case with Igloo, thanks to their streamline and organization. Easy to share data and news between members.

CONS: It would be great if they can include communication and have face time within my personal space.

What do you think about this review? Great Poor

Helpful and intuitive software

Read full review >
Jacob
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: Once you are familiar with the design and page association everything becomes easy. You can use Forum to get some support and sharing info from other members of my team. I love the ability to group source questions inside my team.

CONS: I have struggle with companies who want to avoid paying in cash for the product.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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