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12 months ago
Pros: In my opinion, the best part about Infusionsoft is their excellent customer support. I can depend on their live chat for help any time. A number of agents have helped us out many times and the phone agents are friendly and responsive. There is a family atmosphere to working with this company. Plus, the email broadcasts are very helpful for my business.
Cons: I find it time consuming to use the editing feature in the email broadcasts. When I delete a line, the whole format of the email changes and I have to reformat from the beginning. Another glitch is our broadcasts are stopped because the vendor says they are spam. But our emails are not spam and I would like to know the number of subscribers who are calling it spam.
2 years ago
Pros: I love everyone that is involved with Infusionsoft and the Icon event is amzing. There are lot of amazing features and perk so you can use this tool to its fullest. I like the campaign builder. Clate is great person and I can’t wait to see what are next features.
Cons: I started using this tool for a year and I still have some troubles in understanding it. We are team of 3 people and we really need plus one person that would help us to better understand how this program works. It is pricy tool and If I need someone to help me run it then the sum goes up. In my opinion it would be greta if they could qualify the audience before having them sign up for the program becuase then they figure out that the tool is difficult to understand for newbies.
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