innRoad Review

Our score: 8.4 User satisfaction: 100%

What is innRoad?

innRoad is a hotel software solution that seamlessly integrates property management, global distribution, bookings and marketing in a single, easy-to-use platform. it is a software designed exclusively for independent hoteliers, small hotel chains and hotel management companies.

innRoad is touted as the most trusted cloud property management software (PMS) for independent hoteliers in the market. Its aim is to go beyond what traditional hotel software offer and provide a tightly integrated, all-inclusive system that does everything automatically. It aims to empower the independent hoteliers with a software that will help make their work easier and help generate profitability for their businesses.

Overview of innRoad Benefits

innRoad’s property management software is an easy to setup software that does not require too much time to install nor is there any software needed. Once set up, everything is set up easily and automatically so users can focus on more important tasks at hand. It is able to process reservations and check guests in and out easily, without the hassles. It can also keep track of guest requests, housekeeping tasks, and room maintenance, ensuring everything in the property is in place and requests are addressed promptly.

innRoad also offers automated billing for faster and more convenient transactions, whether through accounts receivables, unit owner accounting, or credit card processing. At the same time, the system is PCI-compliant, ensuring topnotch data security, especially for transactions. With data encryption over the cloud, users are ensured that all the data of their guests are safe and secure at all times while automated backups ensures such data does not get lost.

Everything in innRoad is done in a single location, allowing users greater oversight and control in managing hotels and distribute rooms online and other important tasks such as reporting. The platform offers robust reporting that is easy to prepare with hundreds of reports available that enables for more thorough analysis and help formulate better strategies for the hotel’s growth.

Overview of innRoad Features

  • Property Management System
  • Commission-free Booking Engine
  • Native GDS integration
  • Revenue manager
  • Credit card processing
  • Data security
  • Customizable reports

innRoad Position In Our Categories

Knowing that companies have special business-related requirements, it is prudent they avoid buying an all-in-one, “perfect” software. Just the same, it is almost impossible to find such application even among branded software systems.
The rational step to undertake would be to set down the several essential functions which require deliberation like crucial features, pricing, skill levels of staff, organizational size, etc. Thereafter, you must follow through your product research thoroughly. Read some of these innRoad evaluations and scrutinize each of the solutions in your shortlist more closely. Such all-encompassing product research ensures you circumvent unfit software solutions and subscribe to the one that offers all the benefits you require business requires.

Position of innRoad in our main categories:

TOP 20

innRoad is one of the top 20 Hotel Management Software products

TOP 20

innRoad is one of the 20 Online Booking Software products

If you are interested in innRoad it may also be sensible to investigate other subcategories of Hotel Management Software gathered in our database of B2B software reviews.

Each organization has different wants and requires a system that can be personalized for their size, type of staff members and clients, and the particular industry they are in. For these reasons, no system can proffer perfect tools out-of-the-box. When you search a software app, first be sure what you need it for. Read some innRoad Hotel Management Software reviews and ask yourself do you desire basic tools or do you require advanced features? Are there any industry-specific tools that you are looking for? Obtain the answers to these queries to assist your search. There are lots of factors that you need to consider and these include your budget, specific business needs, your company size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the app that presents all that you want to improve your firm effectiveness and productivity.

How Much Does innRoad Cost?

innRoad Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

innRoad’s pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and innRoad reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with innRoad. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are innRoad pricing details?

innRoad Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

innRoad’s pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for innRoad?

innRoad provides a customized booking engine that matches the look and feel of a property’s website. innRoad’s property management system lets staff handle day-to-day operations. Checking guests in and out, managing which rooms are clean or dirty for housekeeping, and running customized reports are all supported.

Room inventory and rates are automatically synched across multiple sources through a direct connection with online travel agents (OTAs) including Expedia,, TripAdvisor, Airbnb, and more.

Other features include third party integrations, native GDS integration, 24/7 US-based phone and email support.



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Reviewed By Jenny Chang
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