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Intervals Review

Intervals
Our score: 8.3 User satisfaction: 98%

What is Intervals?

Intervals is a project management suite that combines time management and task management into one compact and dynamic package. Created for small to medium-sized businesses, this platform serves as a simple and cost-effective solution for managing projects, delegating tasks, and tracking productive hours. It also offers a unique fusion of functions that allow users to handle the different aspects of their projects without having to jump from one platform to another.

Known for its robust time tracking capabilities, this tool helps you account for your billable time using accurate task monitoring. With this, you can increase your revenue as well as make sure that no productive hour goes unnoticed. On top of that, other notable features that Intervals has to offer include task management, project management, client management, and analytics. These modules are equipped with configurable tools that will allow you to map out, fine-tune, and execute your existing processes.  

Another great thing about Intervals is that the vendor extends topnotch support to all their clients. They provide users with all the information and assistance they need to make sure that they are maximizing their investment.

As for pricing, Intervals is available in a variety of competitive plans that are bundled according to the needs of different sizes. With this, you can be sure that you are getting a comprehensive subscription package that meets your requirements at rates that won’t break the bank.

Overview of Intervals Benefits

Intervals boasts a plethora of features that makes time tracking, project management, task management, reporting, and accounting more integrated. With it, teamwork is effortless, tracking project statuses is quicker, and keeping stakeholders in the loop is hassle-free. On top of those, it offers the following major benefits:

More Efficient Time Tracking

Where Intervals excels is tracking time on the actual tasks that you work on. This marriage of time tracking with task management is what makes it unique from its competitors. It allows you to treat tasks like tickets so you can manage them from inception to completion and track all of the individual time entries directly on this task.

Better Collaboration

Communicating with your team members is key to the success of every project. This is why Intervals has built-in collaboration features to help you make teamwork much more effortless. Using this, you can get in touch with your staff, delegate tasks more efficiently, and ensure that everyone’s time is maximized. You can even check the progress status of projects for each staff member, so you can map out when to give them tasks as well as determine the difficulty of tasks you can give.

Deeper Project Insights

Intervals also allows users to improve the way they manage projects as well as streamline how they work by providing in-depth project insights. It consolidates all your data and creates robust reports about the performance of each project. This way, you can analyze your efforts and make more intelligent decisions about future endeavors.

Streamlined Project Management Process

Unlike traditional project management tools, Intervals combines all the systems you need to accomplish your projects. It includes budgeting options, document management tools, client management systems, and work request queues. Moreover, it has email integrations, built-in invoicing applications, and timesheet approvals. With this, you can easily streamline your project management system as you don’t have to rely on multiple platforms for your operations.

Personalized User Experience

It is difficult to find the perfect project management system for specific industries or operations. This is why Intervals was built to be fully customizable. It has API capabilities that let it integrate with a wide range of third-party applications and business systems. This way, you can configure it according to your process by using it alongside your existing systems or extending its capabilities with new applications.

Overview of Intervals Features

  • Integrated Task Timers
  • Weekly Timesheet Submissions and Approvals
  • System-Generated “Nags”
  • Visual Reporting
  • Daily Task Assignments
  • Milestone Tool
  • Drag-and-Drop Rescheduling
  • Email Updates
  • Mobile Version
  • Data Capture and Archiving
  • Real-Time Graphing
  • Weekly Trend Monitoring
  • Project Time Tracking
  • Billable vs. Unbillable time
  • Data export to CSV and XML
  • One-Click Retrieval
  • Version Control
  • Document Uploading
  • Organic Classification Tags
  • Easy File Access Via Internet
  • Unlimited File Type Support
  • Extensive Visual Theme Selection
  • Customizable Defaults (work types, hourly rates, task statuses, priorities, and more)
  • Multi-Currency Support
  • Non-US Date and Time Format Support
  • Unicode Character Support (including Mandarin and Chinese)
  • Automated Overdue Invoice Alerts
  • Freestyle Invoicing
  • Canadian GST and Quebec PST Support
  • Invoice Processing
  • Cash Flow Monitoring
  • Custom Functionality Builder
  • Custom Reports
  • Add-On Development

What Problems Will Intervals Solve?

Problem 1: Slow and Inaccurate Time Tracking

Small web development companies often bill hourly while juggling different projects. This makes it difficult to get a clear view of your revenue. With Intervals, you can easily track time on your actual tasks, increasing billable hours and ensuring accuracy in productivity monitoring. It has a timesheet review and approval system that can automate your time tracking. Because of this, it is not uncommon for Intervals customers to increase their billables by 25-30% just by improving time tracking alone.

Problem 2: Inefficient Project Execution

It is easy to overlook project tasks and deadlines, especially for ad agencies. This is why Intervals is equipped with project budgeting, task management, and reporting to give you complete visibility into your projects. The software encourages you to predict project efforts and length, then track the actuals for the project, and ultimately learn where the project went wrong. This predict > track > learn cycle helps you see the realistic effort needed to execute work while working out any kinks and inefficiencies.

Problem 3: Complicated IT Service Desk Processes

IT service company help desks are often overwhelmed by the volume of requests they receive. Moreover, they need to show stakeholders that they are working hard and where their efforts are going. By implementing Intervals, you can field work requests, prioritize them, and track them in a detailed fashion. When a stakeholder asks why things are taking so long or where things stand, the IT service company can run a report with a single click and show all of the tasks and hours and status of all of the requests. This transparency and organization allows them to easily show they are working hard and are taxed. The work request queue, task management, customization, time tracking and reporting features within Intervals empower the IT service company to show that it is working hard.

Intervals Position In Our Categories

Since businesses have their own business-related demands, it is only reasonable that they steer clear of seeking a one-size-fits-all, “perfect” software product. Nonetheless, it is hard to chance on such application even among recognizable software solutions.
The sensible step to undertake is to shortlist the various main factors that demand examination such as important features, price plans, skill competence of staff members, company size, etc. Next, you should double down on the product research exhaustively. Have a look at some of these Intervals analyses and look into each of the software options in your shortlist more closely. Such comprehensive product investigation ascertains you keep away from mismatched applications and subscribe to the one which has all the aspects your business requires for success.

Position of Intervals in our main categories:

TOP 200

Intervals is one of the top 200 Project Management Software products

TOP 50

Intervals is one of the 50 Workflow Management Software products

Intervals is also listed in the following subcategories:

It's essential to realize that hardly any software in the Project Management Software category is going to be a perfect solution that can match all the needs of all company types, sizes and industries. It may be a good idea to read a few Intervals Project Management Software reviews first as certain software might excel exclusively in a really narrow set of applications or be designed with a really specific type of industry in mind. Others can operate with a goal of being simple and intuitive and consequently lack complex features welcomed by more experienced users. You can also come across apps that cater to a broad group of users and give you a complex feature set, but that usually comes at a more expensive price of such a service. Ensure you're aware of your requirements so that you purchase a service that provides exactly the elements you search for.

How Much Does Intervals Cost?

Intervals Pricing Plans:

Free Trial

Basic

$59 per month

Not So Basic

$99 per month

Premium

$159 per month

Unlimited

$299 per month

Intervals is offered in 4 different plans, each catering to a specific storage size and number of active projects. All plans come with a 21-day trial period.  Give the details a look, and select the best plan for your business.

Basic – $59 per month

  • Active Projects: 25
  • Document Storage: 25 Gb
  • Users:  Unlimited
  • Clients & Contacts:  Unlimited
  • Invoices:  Unlimited
  • Tasks & Milestones:  Unlimited

Not So Basic – $99 per month

  • Active Projects: 50
  • Document Storage: 50 Gb
  • Users:  Unlimited
  • Clients & Contacts:  Unlimited
  • Invoices:  Unlimited
  • Tasks & Milestones:  Unlimited

Premium – $159 per month

  • Active Projects: 100
  • Document Storage: 100 Gb
  • Users:  Unlimited
  • Clients & Contacts:  Unlimited
  • Invoices:  Unlimited
  • Tasks & Milestones:  Unlimited

Unlimited – $299 per month

  • Active Projects: Unlimited
  • Document Storage: Unlimited
  • Users:  Unlimited
  • Clients & Contacts:  Unlimited
  • Invoices:  Unlimited
  • Tasks & Milestones:  Unlimited

User Satisfaction

Positive Social Media Mentions 206
Negative Social Media Mentions 4

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Intervals reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Intervals. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Intervals Comparisons

Intervals user reviews

Brilliant software

Read full review >
Fernando
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Fund-Raising

We can make better decisions thanks to Intervals and all its functionality

Read full review >
Carmen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.09.2019 Company Size: 1-10 Employees Industry: Marketing and Advertising

Simple and useful platform for time and task management

Read full review >
Chester
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: 11-50 Employees Industry: Computer Software

It is flexible and highly useful solution for task tracking and managing

Read full review >
Cassandra
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

This is affordable solution for every small to medium businesses

Read full review >
Kristen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2018 Company Size: 1-10 Employees Industry: Media Production

What are Intervals pricing details?

Intervals Pricing Plans:

Free Trial

Basic

$59 per month

Not So Basic

$99 per month

Premium

$159 per month

Unlimited

$299 per month

Intervals is offered in 4 different plans, each catering to a specific storage size and number of active projects. All plans come with a 21-day trial period.  Give the details a look, and select the best plan for your business.

Basic – $59 per month

  • Active Projects: 25
  • Document Storage: 25 Gb
  • Users:  Unlimited
  • Clients & Contacts:  Unlimited
  • Invoices:  Unlimited
  • Tasks & Milestones:  Unlimited

Not So Basic – $99 per month

  • Active Projects: 50
  • Document Storage: 50 Gb
  • Users:  Unlimited
  • Clients & Contacts:  Unlimited
  • Invoices:  Unlimited
  • Tasks & Milestones:  Unlimited

Premium – $159 per month

  • Active Projects: 100
  • Document Storage: 100 Gb
  • Users:  Unlimited
  • Clients & Contacts:  Unlimited
  • Invoices:  Unlimited
  • Tasks & Milestones:  Unlimited

Unlimited – $299 per month

  • Active Projects: Unlimited
  • Document Storage: Unlimited
  • Users:  Unlimited
  • Clients & Contacts:  Unlimited
  • Invoices:  Unlimited
  • Tasks & Milestones:  Unlimited

What integrations are available for Intervals?

Intervals support integrations with the following business applications and systems:

  • QuickBooks Online
  • QuickBooks Desktop
  • FreshBooks
  • Xero
  • Slack
  • Google Drive
  • Basecamp Classic
  • Intervals Kanban

 

 

Intervals average rating:

Average score
5/5 (8 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Norman

PROS: First of all, this tool is easy to use and we are using it within our development department. It offers intervals so we can track large and small projects. Also, I like that it can be used by everyone, even our writers, photographers and admins work in Intervals easily.

CONS: They could add dependencies to the tasks. Sometimes it can be hard to lining up tasks and to manage dependencies through notes within the task.

Reviewed 1 year ago

Read full review >

The least favorable review

Jeanette

PROS: Intervals offers great set of features and it meets all our needs for start-ups and small businesses. It has lot of organization and categorization elements so we can easily and accurately track time and represent tasks across clients and projects. I like that this tool is very flexible and it can be used by everyone.

CONS: We have experienced some limitiations when we moved from small to medium, the integrations were flowless and methods for pulling out data has become frustrating.

Reviewed 2 years ago

Read full review >

More reviews from 8 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Brilliant software

Read full review >
Fernando
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Fund-Raising

PROS: There are lot of things that I like about Intervals: Intervals’ simplicity. There is no steep learning curve and it can be used by everyone. It is simple to set up and you can start using it right away. Also, it is affordable solution, all you have to pay $50/month and this is reaosnable price and it for this price you’ll get wonderful set of features. Furhtermore, I like that this tool is very flexible one, it offers lot of options so we can customize the platform according to our needs.

CONS: The mobile UI is not as intuitive as the desktop version. I often use mobile version to pull out reports and to see the results in a minute but I enjoy working on it through desktop. Also, they could work more on its design. Additionally, there is lack of integration with other services and this is something that they must improve.

What do you think about this review? Great Poor

We can make better decisions thanks to Intervals and all its functionality

Read full review >
Carmen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.09.2019 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: We have tried other project management platforms before interacting with Intervals. We use this platforms for 9 years and all I have to say that this tool is customizable, stable and robust solution. It offers great set of features that meet all our needs. I like that we can divide large projects into small tasks, we can track time and project budget. It is affordable tool and cost-effective for small businesses.

CONS: The interface hasn’t been changed a lot for this 9 years and I really believe that they could improve it. The paltform usability stays in one place while they constantly add new features.

What do you think about this review? Great Poor

Simple and useful platform for time and task management

Read full review >
Chester
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: Intervals is simple to use and it offers configurable interface perfectly made for task management. The time tracking features are well integrated into into UI and we can easily set up the time of the tasks. It makes my work day easier. This platform has the right set of functionality that are great for managing software development and services company and we can easily integrate with various apps. It is easy to use and it is cloud based solution with wonderful price.

CONS: There is no way to have custom fields attached to the tasks and they could add more functionality within request management part.

What do you think about this review? Great Poor

It is flexible and highly useful solution for task tracking and managing

Read full review >
Cassandra
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Intervals allow me to organize and manage all my tasks and projects by module and milestone. I can easily analyze upcoming tasks, timelines and total scope of work. Also, this is perfect team collaboration tool because it is extremely useful for communication between other team members, we can comment on tasks, assign taks and get notification about important things.

CONS: Sometimes it takes some time when loading the report dashboard, projects and some tasks, especially when there are lot of activities around. Also, I couldn’t upload an image for the survey and it provided me with Upload failed message.

What do you think about this review? Great Poor

This is affordable solution for every small to medium businesses

Read full review >
Kristen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2018 Company Size: 1-10 Employees Industry: Media Production

PROS: This is easy to use and user friendly solution for our company. We can easily add clients, projects, set time and start tracking things that are important. It has changed the way we track projects and time. We are using it for 2 years and we haven’t miss deadlines nor billing time. I like that everyone is on the same page. Also, the price is reasonable and it is affordable solution for small companies, the support team is always available and very responsive.

CONS: There are some options that we don’t use and we cannot close those options. Also, to get everyone on board using this platform was really difficult thing to do but finally we managed to implement it into our workflow.

What do you think about this review? Great Poor

Great tool for tracking our projects’ performances

Read full review >
Norman
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: First of all, this tool is easy to use and we are using it within our development department. It offers intervals so we can track large and small projects. Also, I like that it can be used by everyone, even our writers, photographers and admins work in Intervals easily.

CONS: They could add dependencies to the tasks. Sometimes it can be hard to lining up tasks and to manage dependencies through notes within the task.

What do you think about this review? Great Poor

This is great solution for our financial departments

Read full review >
Jeanette
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Intervals offers great set of features and it meets all our needs for start-ups and small businesses. It has lot of organization and categorization elements so we can easily and accurately track time and represent tasks across clients and projects. I like that this tool is very flexible and it can be used by everyone.

CONS: We have experienced some limitiations when we moved from small to medium, the integrations were flowless and methods for pulling out data has become frustrating.

What do you think about this review? Great Poor

I think that every company should try Intervals

Read full review >
Jean
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.02.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: As soon as you purchase this platform you can start using it right away. I like its time entry features. Our team is with 10 members and each one has his own favorite way to input data. It is highly flexible solution and it can be used by everyone. You can save reports, share them into PDF or Excel format so they can be accessible to everyone. The support team is fantastic, they constantly work on the product’s improvements and they are always willing to help whenever you run into some missunderstandings.

CONS: Fortunately, I don’t have dislikes about this tool, I haven’t run into some issues or misunderstandings.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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