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Knosys Review

Knosys
Our score: 6.8 User satisfaction: 100%

What is Knosys?

Knosys is an enterprise-grade knowledge management solution suite for Public sector & government agencies, financial service industry, Legal & policy organizations, and telecommunication sector. It is an Australian-designed solution that helps organizations manage enterprise knowledge as a strategic asset while facilitating collaboration to achieve better business outcomes. The application takes knowledge management to the next level and ensures everyone in an organization has access to critical company information whenever they need it.

Knosys offers extensive capabilities that simplify knowledge management and allow users to create, connect & contextualize knowledge, and implement role-based access rights. It’s also a flexible solution built to handle the operations of different businesses. Some of its main features include content management, process, and guidance workflow, knowledge management & retention, enterprise data visualization, contextual information on demand, and user self-service.

Overview of Knosys Benefits

Knosys is reliable knowledge management solution that is attuned to ensure precise knowledge and information is at the fingertips of approved users. It’s an innovative software that links all information assets in your organization to comprehensively collect, manage, analyze, and share information in the form of documents, resources, and people skills. The platform virtualizes and indexes data and turn it into useable knowledge without replacing your legacy CRM/CMS/ERP systems.

Additionally, the application helps organizations become more efficient in offering services to achieve better customer experience and job satisfaction. Knosys is built on a robust Service Oriented Architecture (SOA) with a modularized and on-demand structure that permits effective integration of traditionally disconnected and separate knowledge sources. This makes it a fully interoperable solution that facilitates the exchange and reuse of both external and internal knowledge within the digital workspace.

Better still, Knosys has workflow tools that are designed on the powerful Knosys learning engine. The tools help you and your employee identify experts, share information, and collaborate in a fully integrated environment. Furthermore, its development framework and user interface can be accessed via any web browser which means employees have access to same knowledge, collaboration tools, and workflows anywhere, anytime and on any device.

On the other hand, Knosys’ self-service portal is a reliable digital channel that ensures your customer support staff and customers have a single view of all the business processes and critical information. This supports your customer service staffs and helps them deliver a consistent message to all customers regardless of how the message is conveyed.

Overview of Knosys Features

  • Content management
  • Process and guidance workflow
  • Enterprise data visualization
  • User self-service
  • Personalized
  • Accurate, contextual information on demand
  • Knowledge management and retention

Knosys Position In Our Categories

Since businesses have specific business-related needs, it is wise that they abstain from preferring a one-size-fits-all, “perfect” software. At any rate, it would be difficult to pinpoint such an app even among sought-after software systems. The efficient step to undertake is to write the numerous critical factors which call for a careful thought including major features, costing, skill ability of staff, company size, etc. The second step is, you should do the product research thoroughly. Go over these Knosys review articles and explore the other software products in your shortlist in detail. Such all-encompassing research can make sure you keep away from unsuitable applications and choose the system which delivers all the benefits your company requires.

Position of Knosys in our main categories:

TOP 100

Knosys is one of the top 100 Knowledge Management Software products

If you are interested in Knosys it could also be a good idea to check out other subcategories of Knowledge Management Software listed in our base of B2B software reviews.

There are trendy and widely used solutions in each software category. But are they necessarily the best fit for your company’s unique wants? A market-leading software solution may have thousands of subscribers, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few Knosys Knowledge Management Software reviews and mull over the aspects that you desire in the software such as the cost, main functionality, available integrations etc. Then, select a few apps that fit your requirements. Check out the free trials of these products, read online reviews, get clarifications from the maker, and do your research thoroughly. This in-depth groundwork is certain to assist you select the most excellent software application for your organization’s unique requirements.

How Much Does Knosys Cost?

Knosys Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Knosys doesn’t publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

User Satisfaction

Positive Social Media Mentions 39
Negative Social Media Mentions 0

We realize that when you make a decision to buy Knowledge Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Knosys reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Knosys. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Knosys pricing details?

Knosys Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Knosys doesn’t publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

What integrations are available for Knosys?

Knosys integrates with the following applications:

  • OpenText
  • HP Trim
  • SharePoint
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Reviewed By Louie Andre
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