Koomi Review

Our score: 8.0 User satisfaction: N/A

What is Koomi?

Koomi is an intuitive and rich cloud-based Point of Sale (POS) system designed to help restaurants, cafes, and other similar establishments that effectively manage their lines, take orders on-the-go and provide quick and seamless ordering experience to their customers.

The software is built specifically for restaurants that deal with large volumes of customers that are on the rush, equipping users with a comprehensive, highly mobile POS solution that integrates mobile ordering, kitchen management, integrated payments, and automatic updates, among others.

With Koomi, restaurants are able to accelerate the ordering process of their customers and dramatically reduce their waiting time even during peak hours. This means more revenue even when the volume of customers swells up.

Overview of Koomi Benefits

Fast and Seamless Ordering Process

Koomi was built to address the needs of quick service and fast casual restaurants (cafes and bakeries, food trucks, sushi stands, gourmet burger, and salad bars). That is to move line-ups faster to slash down the long customer wait times. With its intuitive interface, your staff can punch in items in a few, quick clicks, shortening the process of taking orders.

For restaurants that offer tableside ordering, your staff can take orders directly at the table and keep the orders open until your diners are done with their meal. You can also take orders from customers waiting in line and send their orders to the kitchen-based tablet. This greatly shortens waiting time, thus, preventing customer loss and increase revenue during peak hours

Intuitive and User-Friendly

Koomi is extremely straightforward. It has a short leaning curve. In fact, it can only take about 15 minutes for you and your staff to get fully acquainted with the platform and its features.

Dedicated Customer Support

Koomi provides you with a team of product support specialists whenever you need them. Responsive and highly knowledgeable, Koomi’s Customer Support team gives you the answers and expertise you need whenever you experience an issue with Koomi.

Overview of Koomi Features

  • Cloud-Based SOftware
  • Quick Service Focus
  • Reporting and Analytics
  • Integrates Payments
  • Automatic Updates
  • In-House Support

What Problems Will Koomi Solve?

Scenario 1: A POS designed for a specific niche

Often, restaurants struggle because their POS system isn’t adapted for their industry. A lot of Koomi users are coffee shops that need a simple interface without the bells and whistles of other POS systems. Koomi also supports quick-serve franchise companies that want to streamline their operation with one dashboard and an easy-to-use POS for all their franchise locations.

Scenario 2: Solid POS system

Customers can rely on Koomi to avoid encountering common issues with their POS (for example, hiccups in the system and unreliable customer service). Koomi point-of-sale system has been proven to be consistently reliable, so customers don’t often require support. In case a customer happens to need assistance, Koomi offers excellent customer service.

Scenario 3: Hardware connection

Koomi has robust hardware connections. Koomi only requires an iPad, receipt printer, cash drawer, and a router. This simple set up translates to having less hardware equals fewer mistakes. In the case of an iPad breaking, it’s cheaper to get it repaired compared to other bulky POS systems that are far more expensive to fix.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Koomi Position In Our Categories

Knowing that businesses have distinct business wants, it is only logical that they abstain from preferring a one-size-fits-all, ideal business application. However, it would be futile to try to discover such application even among sought-after software products. The rational step to undertake is to jot down the different major factors that need deliberation such as major features, pricing, skill ability of staff members, business size, etc. Then, you should follow through the product research thoroughly. Have a look at these Koomi evaluations and check out the other software systems in your list more closely. Such comprehensive product investigation ensures you stay away from ill-fitting apps and select the one that delivers all the function you require business requires to be successful.

Position of Koomi in our main categories:

Koomi is also listed in the following subcategories:

Companies have diverse wants and requirements and no software platform can be just right in such a condition. It is pointless to try to find an ideal out-of-the-box software system that fulfills all your business requirements. The wise thing to do would be to customize the solution for your special requirements, staff member skill levels, budget, and other elements. For these reasons, do not hasten and pay for well-publicized leading applications. Though these may be widely used, they may not be the best fit for your particular needs. Do your groundwork, investigate each short-listed application in detail, read a few Koomi POS Software reviews, contact the seller for explanations, and finally choose the app that presents what you require.

How Much Does Koomi Cost?

Koomi Pricing Plans:

Free Trial

Koomi POS

starts from $69/month

Quote-based Plan

Contact vendor

Koomi offers a scalable enterprise pricing starting from $69 per month. Here’s an overview:

Koomi POS – starts from $69/month (billed annually)

  • 1 POS license
  • Menu customization
  • Sales reports
  • Automatic updates
  • Integrated payments
  • Quick-Service Focus
  • In-house support

Koomi also has custom pricing for businesses that need more features. Contact the vendor for a quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy POS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Koomi reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Koomi. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • iPhone/iPad


  • Cloud Hosted

Language Support

  • English
  • French

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Koomi pricing details?

Koomi Pricing Plans:

Free Trial

Koomi POS

starts from $69/month

Quote-based Plan

Contact vendor

Koomi offers a scalable enterprise pricing starting from $69 per month. Here’s an overview:

Koomi POS – starts from $69/month (billed annually)

  • 1 POS license
  • Menu customization
  • Sales reports
  • Automatic updates
  • Integrated payments
  • Quick-Service Focus
  • In-house support

Koomi also has custom pricing for businesses that need more features. Contact the vendor for a quote.

What integrations are available for Koomi?

Koomi integrates with the following business systems and applications:

  • 7Shifts
  • Square Payments
  • First Data
  • BlueStar

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Reviewed By Nestor Gilbert
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