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Lightspeed Omnichannel REVIEW

Sales Software

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What is Lightspeed Omnichannel?

Lightspeed Omnichannel is a system which enables you to manage both your brick-and-mortar business and your online stores from a centralized solution. The software helps you provide your customers with a unified, consistent experience by taking down all the barriers and enabling them to shop the way they want and whenever they want, whether by visiting your physical store or shopping through your online channels.

With Lightspeed Omnichannel solutions, you extend the reach of your business to more customers and better accommodate their shopping preferences. Your stores remain open 24/7 and your customers can shop online or visit your stores. You deliver a unified brand experience that sticks with your customers, thus building up brand familiarity and loyalty. All these ultimately lead to your stores making more sales and bringing more revenue.

Overview of Lightspeed Omnichannel Benefits

Lightspeed Omnichannel retail solution helps you centralize all operations of your brick-and-mortar business and your eCommerce channels by providing you with a single business management solution, thus improving your overall efficiency. You don’t have to invest and set up separate systems to manage your retail business, which means you save up a significant amount of money while streamlining your workflows.

The software delivers a singular view of all your sales data and reports. You don’t have to exit the system and open up a separate application to view the data you need. With Lightspeed Omnichannel, you are treated to a comprehensive view of your business, sales data and all.

Because your stores are now available online and always open, the reach of your business extends to a wider audience. You provide your customers with a unified and consistent shopping experience. Lightspeed Omnichannel provides you with tools and features to help you create unique content, tap new users, and create a community of customers. Lightspeed Omnichannel also enables you to sell to customers from international locations.

As your brand’s presence becomes more pronounced, more customers are able to discover your business and see what you offer. Because everything is unified, whether in your physical store or in your online channels, your customers can choose where they want to shop and when they want to shop.

Overview of Lightspeed Omnichannel Features

  • Unlimited opening hours
  • Flexible shipping
  • Brand familiarity
  • Smooth cross-channel shopping
  • Better customer service
  • Targeted promotions

What Problems Will Lightspeed Omnichannel Solve?

Retailers facing inventory management problems. How can Lightspeed help?

  • Forecast, automate, and consolidate your inventory management. Lightspeed POS keeps your shelves well-stocked
  • Locate your stock in several different ways (categories, tags, SKUs). With Lightspeed POS, you know where your stock is
  • Easily generate barcodes and print them
  • Get insight into stock levels per location
  • Get reports on best-selling products and brands
  • Place purchase orders with Lightspeed’s simple workflow
  • Automatically import items from vendor catalogs

Retailers face problems when transitioning from one POS system to another. How can Lightspeed help?

  • Transition over your store’s customers, products, and vendors in bulk
  • Receive personalized onboarding sessions with a customer support specialist. Lightspeed has an import, onboarding, and support team dedicated to help every step of the way
  • Receive 24/7 support is available to help whenever problems arise

Retailers face problems with having only a presence in-store, and no online presence. How can Lightspeed help?

  • Build an online store and sell through any channel, whether online or brick-and-mortar. Sync your inventory and sales data between your web and physical storeConsolidate reports on total sales, sales per physical store, sales from eCommerce
  • Extend your retail presence with custom, branded templates
  • Create products in the POS, picking and choosing what is published online.

Awards & Quality Certificates

Lightspeed Omnichannel Position In Our Categories

Position of Lightspeed Omnichannel in our main categories:


Lightspeed Omnichannel is one of the top 50 Sales Software products


Lightspeed Omnichannel is one of the top 50
Sales Software products

Lightspeed Omnichannel is also listed in the following subcategories:

POS Software#4 Sales Automation Software#10
Sales Management Software#11

It is important to note that hardly any app in the eCommerce Software category is going to be an ideal solution that can fulfil all the requirements of all company types, sizes and industries. Certain services might perform well exclusively in a very narrow group of applications or be designed with a very specific type of industry in mind. Others may work with an idea of being easy and intuitive and therefore lack complicated functionalities needed by more experienced users. You can also find services that cater to a broad group of customers and give you a rich feature base, however that usually comes at a more significant cost of such a software. Ensure you're aware of your requirements so that you select a solution that provides all the features you look for.

How Much Does Lightspeed Omnichannel Cost?

Lightspeed Omnichannel Pricing Plans For Enterpises & Small Business:

Contact Lightspeed Omnichannel directly for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and opinions about Lightspeed Omnichannel across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Lightspeed Omnichannel. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.





Technical details

Devices Supported
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are Lightspeed Omnichannel pricing details?

Lightspeed Omnichannel Pricing Plans:

Contact Lightspeed Omnichannel directly for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

What integrations are available for Lightspeed Omnichannel?

Lightspeed Omnichannel integrates with the following types of business systems and applications:

  • Analytics, Loss Prevention & Fraud, Traffic Counting
  • Customer engagement and loyalty
  • Data analytics and reporting
  • Email marketing
  • Employee scheduling
  • Financing
  • Inventory management, Operations control
  • Online scheduling and appointment management
  • Rental software
  • Warehouse management

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