MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of LiveAgent

LiveAgent REVIEW

Help Desk Software

70 user reviews
USER SATISFACTION 99%
OUR SCORE 9.5

User reviews


User reviews in total: 70

44
25
1
0
0

Average Rating:

Write your own review of this product

Add a review

The most favorable review

Anonymous Reviewer

3 weeks ago


Pros: All in one tool to run an Online Business. I have been using Email and Chat feature. Call feature also available.

Cons: You can provide great Customer service with the help of LiveAgent.

The least favorable review

Vadim Bogdanov

1 year ago


Pros: Yes, But need more testing time. Better then freshdesk.

Cons: VOIP integration

Greg Bitgood
Report a concern

Published 1 year ago
Verified
user
Pro
review
The email interface is really why it works so well for us. The Chat is good but because our support is primarily with email we need this functionality.



What do you think about this review? Great Poor
Kenneth Hauklien
Report a concern

Published 1 year ago
Verified
user
Pro
review
Fast, got all the right features and solid APIs. We are able to both import and export all aspects



What do you think about this review? Great Poor
Thibaut Behaghel
Report a concern

Published 1 year ago
Verified
user

What do you think about this review? Great Poor
Anonymous Reviewer
Report a concern

Published 1 year ago
Verified
user
Pro
review
Fast and effective support, scalable features and easy-to-use on a daily basis.



What do you think about this review? Great Poor
Martin Danada
Report a concern

Published 1 year ago
Verified
user
Great functions for fair prices. Customer support is on very high level.



What do you think about this review? Great Poor
Romain Julian
Report a concern

Published 1 year ago
Verified
user
A lots of features and good customer support, just the best.



What do you think about this review? Great Poor
Anonymous Reviewer
Report a concern

Published 1 year ago
Verified
user
The concept of concentrating all the messages in one place make it manageble.



What do you think about this review? Great Poor
Carey Runyard
Report a concern

Published 1 year ago
Verified
user
Live Agent is very easy to use and navigate. Very simple to set up. It has a nice, easy design. I like that it is affordable and very easy to understand when setting...



What do you think about this review? Great Poor
Anonymous Reviewer
Report a concern

Published 1 year ago
Verified
user
Short learning curve, robust features, ability to create tickets. We have an online furniture store and we use this software to communicate with customers in real time,...



What do you think about this review? Great Poor
Anonymous Reviewer
Report a concern

Published 2 years ago
Verified
user
The GUI make this very easy to use - my particular favourite being the filtered views which I can completely customise to my personal preferences. The ability to see what...



What do you think about this review? Great Poor

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified

Share
Tweet
+1
Share