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LiveAgent REVIEW

Help Desk Software

70 user reviews
USER SATISFACTION 99%
OUR SCORE 9.5

User reviews


User reviews in total: 70

44
25
1
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Average Rating:

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The most favorable review

Anonymous Reviewer

3 weeks ago


Pros: All in one tool to run an Online Business. I have been using Email and Chat feature. Call feature also available.

Cons: You can provide great Customer service with the help of LiveAgent.

The least favorable review

Vadim Bogdanov

1 year ago


Pros: Yes, But need more testing time. Better then freshdesk.

Cons: VOIP integration

Vytis Bulkevicius
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Published 2 years ago
Verified
user
Pro
review
It's very easy to use this tool and you can modify it on your own. You can create rules for departments, select tickets depending on the priority, set different limits...



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Edvinas Barkauskas
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Published 2 years ago
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user
Liveagent provides an exceptional interface which is really easy to use, furthermore it has a load of features. My favorite features would be the tagging system. Client...



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Sarune Saulyte
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Published 2 years ago
Verified
user
Pro
review
The ability to integrate all social media platforms in one place is an amazing bonus, as it saves a lot of valuable time and helps manage time more efficiently.



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Paulius Zemaitis
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Published 2 years ago
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user
Pro
review
Customization is definitely top-notch! I had some time playing around with this awesome software and it gave me exceptional results! I am now able to easily review each...



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Merkys Maliukevicius
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Published 2 years ago
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user
Live Agent software is huge time saver!




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