MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Price

by quote

Logo of NetBase
Ask Vendor A QuestionFind A Better App
Logo of NetBase

NetBase REVIEW

Social Media Management Software

29 user reviews
USER SATISFACTION 94%
OUR SCORE 8.4

User reviews


User reviews in total: 29

23
6
0
0
0

Average Rating:

Write your own review of this product

Add a review

The most favorable review

Rebecca

9 months ago


Pros: There is no other platform that even comes close to what NetBase offers in analyzing sentiment and sentiment drivers. Whenever I need help with the product, I very much appreciate how helpful and knowledgable the Netbase account manager and social analyst team are. They are always available to help me out.

Cons: Occasionally I am overwhelmed by the incredible number of options for analysis. The dashboard feature is also really confusing to set up. But once you figure it out, it can be such a powerful tool.

The least favorable review

Irving

1 year ago


Pros: Being able to make use of current industry themes and creating your own in driving comparisons has been most helpful. What makes the tool standout is how it can let you make your own dashboard with relevant views found to your listening objective.

Cons: It'd be great to be able to click on specific peaks and lows to observe conversations without going through filter edits on a certain day. While there are thresholds related with accounts, it's normal in utilizing a conversation sample. Sometimes 10% view isn't enough for a sample in landing such gems that you can respond to or acquiring a complete picture of the conversation made. It'd be nice if a step can be seen between the Decahose and Firehose sample.

Published 1 year ago
Verified
user
Its sound-byte functionality is extremely useful. Other third party social and media monitoring platforms I've used in the past doesn't have the same feature. This pushed...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
NetBase is the primary tool we use for social listening in our organization. We appreciate its reliability in delivering mentions and author count information. The text...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I love how simple this platform is, everything is in one place, clean and easy to use. When I need something all I have to do is to enter into the query and the info is...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
For more than a decade, it was a pleasure to be have taken part into the evolving social intelligence field. NetBase has shown its capability beyond just a social...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I love the fact that I am able to use existing themes or to make my own in order to run comparisons. It allows me to create my own dashboards and to select views that are...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
First of all, its service and customer team is one of the best team I have ever worked with. In our corporate office I am the only social media analyst, and what’s...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I won’t lie if I say that the Netbase is one of the best social listening and analytics tools in the market today. This product has rich interface with customized...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
NetBase has been by far one of the most intuitive and best solutions for social listening. We are able to quickly build queries in Boolean or assisted format and quickly...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I love Netbase reporting capabilities! Reports are robust, customizable and comprehensive. I can easily export and share the reports. This tool offers great hashtag...



What do you think about this review? Great Poor

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified

1 Shares
Share1
Tweet
Share