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User review of NetSuite ERP

Amazing software and people

- by Patty

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We have been using NetSuite for the past few months and are very happy with its ERP functions, thus far. We use it to manage our warehouse, fulfillment, and sales order processes. We are planning to use NetSuite for our CRM and accounting as well. The app is very robust and offers plenty of useful features for our needs. We plan to use this single system for all our work and that is why we are moving our CRM and accounting into this app.

What aspects are problematic or could work better?

NetSuite is a complex app. It provides many features but also adds steps to processes which has slowed down our work. To be fair, before NetSuite we were using shortcuts for our tasks. NetSuite’s complexity helps us to streamline all our warehouse processes.

What specific problems in your company were solved by this product?

NetSuite has helped to resolve inventory issues that were plaguing us. We are excited about moving our accounting to NetSuite as it would give us the ability to view our financials anywhere, anytime, in real time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Wholesale

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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