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User review of NetSuite ERP

NetSuite brings lot of things together under one roof

- by Debra

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We implemented NetSuite in a small business and we were using it for accounting, manufacturing, inventory and website features. I like that whole data is in one place and this helps us to get deeper insight into sales, customers, marketing and purchasing. Also, the other thing that I like about this tool is the fact that is highly customizable and it can be tuned to do everything.

What aspects are problematic or could work better?

My team gets easily frustrated when managing this system and they constantly need IT department. But I haven’t found solution that offers this kind of flexibility. Furthermore, I have heard that the system is old-fashioned and clunky, it is a fact that it doesn’t have modern look but this is because the system is highly customizable, we can easily rearrange the fields on the screen and add new fields to the interface.

What specific problems in your company were solved by this product?

In the past we run three different systems for accounting, order management and managing websites and the worst part was that they weren’t connected at all. NetSuite brings everything toghether. It helps us to grow our business quickly, to be more focused on growing instead of infrastructure. We managed to reduce the overall amount of labor within business, we are more professional and we provide best support to our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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