NetSuite OpenAir Review

NetSuite OpenAir
Our score: 9.7 User satisfaction: 97%

What is NetSuite OpenAir?

NetSuite OpenAir is a powerful cloud-based professional services automation software that supports every facet of any professional services business. It facilitates real-time business overviews and rapid access to necessary tools and information. The cloud-based solution also serves to empower on-the-go workforces by simplifying access to company data wherever they are.

This innovative solution helps businesses in making use of all their resources, from technological to human. Key to this is knowing the available capability for incoming projects, the necessary skills to complete those projects, and the correct human resource to optimize revenue. In essence, the application allows professional services providers to boost efficiency and drive more income-generating opportunities while decreasing overhead costs.

With NetSuite OpenAir, organizations can have more exact invoicing, smoothened revenue recognition, and amplified understanding of business operations. The software enables this through its all-in-one platform that gives businesses the tools they need for efficient management.

This solution also offers ample support for mobile services firms. With an anywhere, anytime access, mobile service providers can continue with their work even wherever they are. It also provides efficient support for those with global operations. Aside from real-time access over the cloud, NetSuite OpenAir has the necessary tools to address international business requirements. These include support for multiple languages, taxation, subsidiaries, and currency needs.

Overall, this solution offers a better approach to managing projects and resources. From expense and time tracking, invoicing and project accounting, to project management and resource management, NetSuite OpenAir enables businesses to perform better by helping them optimize the use of every available asset to their advantage.

Overview of NetSuite OpenAir Benefits

Most NetSuite OpenAir users agree that this PSA platform helps them achieve concrete outcomes fast. Here are the benefits it offers to business users:

Efficient Project Management

NetSuite OpenAir helps businesses optimize their online project management efficiencies. By providing an easier, more effective way of managing, updating, and reporting on project status, professional services firms can enhance on-time project delivery and productivity.

It provides project managers transparency and visibility of project dynamics in real-time. Likewise, it allows them to easily generate various project scenarios for optimizing resources, rates, and profitability.

Optimized Resource Management

This solution enables businesses to more effectively manage their mission-critical resources anywhere in the world. This empowers professional services providers with a sophisticated resource optimization capability, which helps ensure that projects are given the right resources in a timely manner.

By providing a simple way to manage and deploy company resources, NetSuite OpenAir facilitates better resource usage and enhances project success. All of these efficiencies are utilized based on real-time project schedules, requirements, as well as employee availability, experience, and skills.

Flexible Project Accounting

NetSuite OpenAir offers an advanced billing tool that guarantees clients are billed in a timely and precise manner to enhance cash flow. Central to this is its flexible project accounting feature, which delivers a number of benefits. For instance, it enables businesses to efficiently monitor and manage project expenses and revenues within the project duration. It likewise helps ensure that the project finances are within budget and on time.

It also offers an advanced revenue recognition feature. This helps professional service provides to easily separate the types of revenues as well as the capability to properly identify revenues.

Detailed Timesheet Management

While it is crucial to keep clients satisfied by properly meeting their needs, it is also important that a business looks after its workforce by ensuring that their efforts are recognized monetarily. With NetSuite OpenAir, you can easily generate detailed timesheets fast. And you can do so anywhere, anytime, whether in the office or on the go, using any device, and either online or offline.

This solution also offers advanced time tracking capability. This helps businesses to closely integrate their timekeeping with project management. This allows a sophisticated approach to time tracking—which can be done in various ways such as per task, phase, project, etc. It also enables businesses to monitor employee work hours for reporting and analytics purposes.

Seamless Team Collaboration

NetSuite OpenAir is a powerful solution to support collaboration among teams, customers, and other project stakeholders. Aside from helping achieve better work quality, it helps everyone remain in close contact with each other as well as achieve project visibility faster.

Its collaboration tools enable every team member to function as a closely integrated whole in meeting targets and producing results. With NetSuite OpenAir, project teams can easily share files and documents, receive notifications in real-time, seamlessly conduct team discussions, and instantly create status reports.

Automated Expense Management

This solution offers robust expense management capabilities that boost employee efficiency. NetSuite OpenAir allows you to simplify and automate all your expense management and reimbursement tasks. It enables employees to easily generate and submit expense reports wherever they are, using any device.

Its expense management feature allows businesses to closely connect their expense-related processes with project accounting. This way, such processes are streamlined while removing issues related to managing foreign currency conversion management, customer billing, and expense allocation.

Instant Information Access

NetSuite OpenAir’s dashboards and reporting tools can be configured easily. It enables users to instantly find and access the information they need.

By promoting self-service, users can quickly find answers to their questions without having to browse through pages of data. Ultimately, this allows them to make informed decisions even when on the go.

Extensive Systems Integration

The platform’s OpenAir Connect functionality offers business users numerous options to integrate with front-office and back-end solutions. This provides users the means to harness the power of the cloud without setting aside the existing business processes and technology investments. In effect, this leads to a better and seamless flow of information throughout the company.

With its front-office system integration, businesses can initiate more efficient information exchange, starting from sales to actual services completion. OpenAir Connect has built-in integration with SFA and CRM solutions. And with back-office system integration, users can sustain the seamless flow of information up to the back office units using built-in integrations with popular ERP and accounting platforms.

Overview of NetSuite OpenAir Features

  • Project Management
  • Resource Management
  • Team Collaboration
  • Project Accounting
  • Timesheet Management
  • Expense Management
  • Professional Services Dashboard
  • Reporting Tools
  • Enterprise Systems Integration

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NetSuite OpenAir Position In Our Categories

Bearing in mind companies have their own business-related needs, it is sensible that they avoid settling on a one-size-fits-all, ideal system. Regardless, it is nearly futile to discover such application even among widely used software systems. The better thing to do can be to take note of the various essential factors that demand analysis including important features, packages, skill ability of staff members, business size, etc. Then, you should perform your research thoroughly. Go over some NetSuite OpenAir analyses and scrutinize the other software systems in your shortlist in detail. Such detailed product investigation ensure you weed out unfit apps and pay for the system which delivers all the aspects you require company requires.

Position of NetSuite OpenAir in our main categories:


NetSuite OpenAir is one of the top 3 Remote Work Software products

NetSuite OpenAir is also listed in the following subcategories:

Since each organization has unique business requirements, it is advisable for them to abstain from looking for a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such a system even among widely used software solutions. The clever thing to do would be to jot down the various essential factors that require consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some NetSuite OpenAir Professional Services Automation Software - PSA reviews and check out each of the other systems in your shortlist in detail. Such in-depth groundwork can make certain you reject ill-fitting platforms and select the system that offers all the features you require for business success.

How Much Does NetSuite OpenAir Cost?

NetSuite OpenAir Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NetSuite OpenAir is a cloud-based Professional Services Automation software that lets businesses better manage their service operations. Those interested in the solution can ask for more information and request for their enterprise pricing from sales by phone, email, or web form.

User Satisfaction

Positive Social Media Mentions 67
Negative Social Media Mentions 2

We realize that when you make a decision to buy Professional Services Automation Software - PSA it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetSuite OpenAir reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NetSuite OpenAir. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English
  • Dutch
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are NetSuite OpenAir pricing details?

NetSuite OpenAir Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NetSuite OpenAir is a cloud-based Professional Services Automation software that lets businesses better manage their service operations. Those interested in the solution can ask for more information and request for their enterprise pricing from sales by phone, email, or web form.

What integrations are available for NetSuite OpenAir?

OpenAirConnect enables organizations to synchronize the application with other solutions. The following are a few examples:

  • Other NetSuite Products
  • Salesforce
  • Microsoft Dynamics
  • Microsoft Dynamics Great Plains
  • Microsoft Project
  • Microsoft Outlook
  • Microsoft Excel
  • Oracle
  • Sage MAS, Peachtree, Accpac, and Sage Pro
  • Epicor
  • QuickBooks
  • SAP
  • Oracle Financials, PeopleSoft and JD Edwards

For a comprehensive list of integrated applications, visit the website or contact support.


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Reviewed By Nestor Gilbert
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