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Papertrail Review

Papertrail
Our score: 7.5 User satisfaction: 98%

What is Papertrail?

Papertrail is a system that aims to take the headache out of managing safety compliance and inspections and helps save businesses time and money. The web-based software with iOS and Android apps is available for businesses regardless of their size and helps in efficient management of health and safety requirements.

It allows creating and managing hundreds of records with ease and in very less time compared to manual input. Entire safety inventory, to-do lists and inspection records can be easily added and managed using a single platform. It allows scheduling mandatory inspections by recording and sharing useful information with the concerned teams. It enhances accountability by assigning responsibilities and making sure that everyone knows what they are supposed to do and what they are actually doing. Folder access can also be restricted, making it easier to manage users and teams.

Overview of Papertrail Benefits

Mobility is software’s biggest advantage as it allows users to update their safety records from anywhere using their mobile devices. The iOS and Android apps also work offline and feature RFID and barcode scanning as well as location and photo services. The apps help the users to capture all the important data they need to keep operations running smoothly.

The inspection reminder and notification system automatically reminds users when inspections are due and sends notifications on a daily, weekly etc. basis. The inspection system allows quick access to safety equipment inventory and other important data for safety management and audit purposes. Reporting and analysis is an important part of any safety and inspection system and Papertrail allows quickly and easily generating reports, certificates and printouts. These documents provide the evidence businesses require for inspections and safety compliance.

Compared to traditional paper-based records and spreadsheets, the software makes the whole process of safety compliance and inspections easier and more efficient. Instead of setting calendar reminders for many lists, a simple email notifies of all items due for inspection and allows taking action right from there. The solution works well for many kinds of industries, including healthcare, telecom, adventure, emergency services and PPE inspectors. The mobile apps help save time and money by allowing users to stay updated in real-time and streamlining operations.

Overview of Papertrail Features

  • Safety compliance
  • Inspections
  • iOS and Android apps
  • Offline operations
  • Inventory inspection
  • Training record management
  • Compliance demonstration
  • Barcode and RFID scanning
  • Photos and notes
  • Location services
  • Easy printing of reports and inspections
  • Easy and quick creation of records
  • Scheduling
  • Restricted access to users
  • Reminders and Notifications
  • Reports and certificates
  • Automatic backup of records

Papertrail Position In Our Categories

Keeping in mind companies have special business demands, it is only wise they steer clear of purchasing an all-encompassing, “perfect” software system. Needless to say, it would be almost impossible to come across such a software product even among recognizable software products. The right thing to do is to list the numerous chief aspects that demand examination such as key features, packages, skill ability of staff, company size, etc. Next, you must double down on your product research through and through. Read some of these Papertrail evaluations and look over the other software systems in your shortlist in detail. Such all-encompassing product research guarantees you steer clear of poorly fit software products and select the system which includes all the features your company requires to be successful.

Position of Papertrail in our main categories:

TOP 50

Papertrail is one of the top 50 EHS Software products

If you are considering Papertrail it could also be a good idea to examine other subcategories of EHS Software collected in our database of SaaS software reviews.

Every enterprise is different, and may require a specific EHS Software solution that will be fit for their company size, type of clients and employees and even specific industry they support. You should not count on finding a perfect solution that will work for every company no matter what their background is. It may be a good idea to read a few Papertrail EHS Software reviews first and even then you should pay attention to what the software is intended to do for your business and your employees. Do you require an easy and intuitive service with only essential features? Will you actually use the advanced functionalities required by pros and big enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid app that will fit your budget.

How Much Does Papertrail Cost?

Papertrail Pricing Plans:

Free Trial

SMEs

By quote

Larger companies

By quote

Public sector and global companies

By quote

Papertrail offers an SME and an enterprise pricing package to meet the needs of different users. Both packages are priced by quote, depending on the company’s specific needs and requirements. Here are the details:

SMEs – By Quote

  • 250 records (fixed)
  • 5 users (fixed)
  • Customer support

Larger companies – By Quote

  • 1500 records (flexible)
  • 20 users (flexible)
  • Customer support

Public sector and global companies – By Quote

  • Scalable records
  • Scalable users
  • Customer support

User Satisfaction

Positive Social Media Mentions 205
Negative Social Media Mentions 4

We realize that when you make a decision to buy EHS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Papertrail reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Papertrail. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Papertrail Comparisons

Papertrail user reviews

I always add PaperTrail to new Heroku apps

Read full review >
Hildegard
4/5

Overall Impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 19.11.2019 Company Size: Industry: Computer Software

Comprehensive logging system

Read full review >
Jonathon
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.11.2019 Company Size: More than 100 Employees Industry: Computer Software

I use PaperTrail on a daily basis

Read full review >
Lucious
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.11.2019 Company Size: 11-50 Employees Industry: Leisure, Travel & Tourism

Excellent logging software

Read full review >
Grover
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2019 Company Size: 51-100 Employees Industry: Computer Software

Helps in finding logs from different sources

Read full review >
Tanya
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.09.2019 Company Size: 1-10 Employees Industry: Staffing and Recruiting

What are Papertrail pricing details?

Papertrail Pricing Plans:

Free Trial

SMEs

By quote

Larger companies

By quote

Public sector and global companies

By quote

Papertrail offers an SME and an enterprise pricing package to meet the needs of different users. Both packages are priced by quote, depending on the company’s specific needs and requirements. Here are the details:

SMEs – By Quote

  • 250 records (fixed)
  • 5 users (fixed)
  • Customer support

Larger companies – By Quote

  • 1500 records (flexible)
  • 20 users (flexible)
  • Customer support

Public sector and global companies – By Quote

  • Scalable records
  • Scalable users
  • Customer support

What integrations are available for Papertrail?

Papertrail integrates with the following apps and business systems:

  • Papertrail API
  • SAP
  • Google Calendar
  • Outlook

Papertrail average rating:

Average score
4.6/5 (11 user reviews)
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Rex

PROS: Papertrail allows us to search system log files through great number of servers and to filter the results based on the keywords or servers. This is all done quickly and efficiently. I also love the alerting functionality, because it allows me to set up an alert when someone logs into a server or when users public key is accepted for SSH login. It offers great search functionalities.

CONS: The all plans hold an archive of the logs for 1 year.

Reviewed 1 year ago

Read full review >

The least favorable review

Jeff

PROS: Papertrail is simple yet powerful tool that allows you to send logs from 1 system or 1000 systems to the Papertrail and to search the logs or to trigger the alerts. Its search engine and functionality is easy to use and you can save searches or you can send the results to some external tools like Slack.

CONS: The altering is good for searching specific patterns or number of events but it’s difficult to be used for trending.

Reviewed 5 months ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I always add PaperTrail to new Heroku apps

Read full review >
Hildegard
4/5

Overall Impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 19.11.2019 Company Size: Industry: Computer Software

PROS: Despite its simplificity, PaperTrail is a powerful solution. Of all the logging software I have used, it is the one that has offered the right balance between functionality and complexity. Because of that, I can better oversee system logs.

CONS: There is nothing much about PaperTrail that elicits criticism from me apart from that fact that they need to work on the interface design. Still, this is irrelevant in relation to the features of the app.

What do you think about this review? Great Poor

Comprehensive logging system

Read full review >
Jonathon
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.11.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: Everything about it is user-friendly from the configuration to the log archiving process. It has wonderful log filtering functionalities that we can access easily from the platform. Because of this we can manage logs and apps effortlessly.

CONS: There is no helpful search context.

What do you think about this review? Great Poor

I use PaperTrail on a daily basis

Read full review >
Lucious
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.11.2019 Company Size: 11-50 Employees Industry: Leisure, Travel & Tourism

PROS: PaperTrail helps me identify bugs in the system faster than any other application because of its excellent searching capability. And since I belong in a dispersed team, I can appreciate how it lets me configure the timezone setting.

CONS: It would be awesome if we could upload old logs to the platform to make it easier for us to reference them.

What do you think about this review? Great Poor

Excellent logging software

Read full review >
Grover
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2019 Company Size: 51-100 Employees Industry: Computer Software

PROS: PaperTrail makes error and user activity tracking and monitoring effortless. It is also beneficial for us that it creates logs in a coherent manner.

CONS: The search function acts up at times and to get the specific results you need you have to be detailed in your parameters. However, when it comes to general search, it works without problem.

What do you think about this review? Great Poor

Helps in finding logs from different sources

Read full review >
Tanya
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.09.2019 Company Size: 1-10 Employees Industry: Staffing and Recruiting

PROS: Our organization has multiple servers and PaperTrail helps us find specific logs across them with ease using simple keywords or by filtering server groups. It also helps that it servers alerts and notifications regarding actions like server logins via SSH. Moreover, the software is a boon when it comes to searching exploit attempts because it yields accurate results.

CONS: The software offers only a one-year retention service for log archives, which is enough for many but it would help if it offers longer retention time.

What do you think about this review? Great Poor

Wonderful log compiling app

Read full review >
Bobby
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: PaperTrail is a feature-rich yet affordable log aggregation software. And on the plus side, they have a reliable support team.

CONS: PaperTrail's search function needs improvement and additional search options like filters. The developers also need to think about rolling out regular updates and new features because it lags behind other software in this regard. It may also be beneficial for everyone if it includes smart log analysis and event filtering.

What do you think about this review? Great Poor

PaperTrail is what we use for logging our web app activities

Read full review >
Josh
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 11.09.2019 Company Size: 1-10 Employees Industry: Internet

PROS: We were able to use PaperTrail from the get-go with minimal configurations.

CONS: They could have better integrations and it would help if they had other deployment options.

What do you think about this review? Great Poor

Simple but exceptional log consolidator

Read full review >
Bud
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: We were able to use PaperTrail with a Ruby on Rails app in a matter of minutes. We experienced the same speed and ease of configuration on other apps too.

CONS: The interface needs an upgrade because there are times when it is slow and unresponsive.

What do you think about this review? Great Poor

Simple and easy to use software

Read full review >
Jeff
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: Papertrail is simple yet powerful tool that allows you to send logs from 1 system or 1000 systems to the Papertrail and to search the logs or to trigger the alerts. Its search engine and functionality is easy to use and you can save searches or you can send the results to some external tools like Slack.

CONS: The altering is good for searching specific patterns or number of events but it’s difficult to be used for trending.

What do you think about this review? Great Poor

Delivers on its promises

Read full review >
Wyman
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2019 Company Size: 51-100 Employees Industry: Computer Software

PROS: PaperTrail is a simple system that delivers everything it promises to do. It is powerful enought that it can help us organize numerous systems at once and find logs or alerts with ease. It is also great that it can integrate with Slack because we enjoy getting our search parameters and search results on the platform.

CONS: The alerting function needs an upgrade. While it is working well in terms of pattern matching, it does not work for trending.

What do you think about this review? Great Poor

It provides instant logs from various servers

Read full review >
Rex
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Papertrail allows us to search system log files through great number of servers and to filter the results based on the keywords or servers. This is all done quickly and efficiently. I also love the alerting functionality, because it allows me to set up an alert when someone logs into a server or when users public key is accepted for SSH login. It offers great search functionalities.

CONS: The all plans hold an archive of the logs for 1 year.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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