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Password Reset PRO Review

Password Reset PRO
Our score: 7.1 User satisfaction: 86%

What is Password Reset PRO?

Password Reset PRO is a self-service password reset software which is exclusively designed and built for Active Directory domain users. The software is developed by SysOp Tools, Inc., a top-level software company based in California that has been delivering systems management, security, and auditing software solutions to end users who are utilizing Microsoft-based software products and tools.

Password Reset PRO went through a series of tests conducted by experienced Windows Active Directory software engineers. Thus, users are ensured that they won’t encounter any security issues as they install and run the software. The password reset software solution is ideal for organizations and businesses whose systems, applications, and networks are being accessed by the public or external users.

Office 365, Outlook Web App, VPN, and Azure users will be able to find the software very useful and beneficial. In addition, organizations that allow BYOD or Bring Your Own Device and have remote workers can take advantage of its self-service capabilities, as their employees can reset their password easily from any location and at any time.

With Password Reset PRO, users are ensured that their login credentials and personal information will always be protected. The software is built on an architecture wherein passwords and personal data remain stored in Active Directory. Also, it offers a customizable web portal where passwords can be reset. This self-service web portal can be deployed to any server built based on Microsoft’s Internet Information Services or IIS. Such server where the web portal is implemented is separated from the server being used by users to host critical and sensitive components, and admin pages and access functions.

Overview of Password Reset PRO Benefits

Secure Your Data And Login Credentials Using A Two-Tiered Architecture

Password Reset PRO is built based on a secure architecture which is designed similar to the architecture of modern eCommerce websites. The software utilizes two servers, producing a two-tier design architecture. One of those servers is an external server which is used for implementing its self-service web portal. This external server is any Microsoft Internet Information Services server. The other server is an internal domain server where the in-house service applications are deployed. In order for the two servers to communicate with each other, users need to configure a single TCP port using their LAN firewall.

Maximize Perimeter Security

Because Password Reset PRO utilizes a two-tiered architecture, it makes sure that no sensitive information and domain data will be stored and accessed from the web portal which is deployed on the external server. These information and data include admin pages and credentials, admin access functions, Active Directory details, and sensitive system components. Thus, passwords, login credentials, and account information will always be residing in Active Directory. This is commonly referred to as perimeter security. It’s just like setting up a boundary or barrier so that no one can go beyond that boundary or barrier to access any sensitive data.

Self-Service Web Portal

As mentioned earlier, the software offers a web portal where users can reset their password independently. The web portal is a proof that the software is truly a self-service solution. From the web portal, employees can reset their passwords in case they forgot them, when the passwords are about to expire, or when they are already expired. The web portal also permits them to activate and access their locked accounts. Interestingly, the portal can even be used to reset or modify temporary passwords or “change on next logon” passwords.

Enable Image-Based Access Mode

The self-service web portal offers three types of access modes. One of them is an authentication method that uses images instead of alphanumeric characters. So how does this image authentication method and access mode work? During the enrollment process, users are given the chance to select categories of images. Since those categories are associated with images, it’s very easy for them to remember the categories they selected.

Now, if they login and access their account again, the system generates random categories of images that include the categories of images they have chosen during the enrollment. The images may not be the exact images they selected before but that’s not a problem for as long as they remember the categories of images they have selected. As they click the categories of images that match those ones they selected before, the system then provides a set of characters wherein each character is linked to a specific image category.

Thus, the character set serves as their password which is automatically populated by the system. Every time they log in, the combination of characters is changed. This means every time they log into their account, a new one-time password is generated based on the chosen categories of images. This type of authentication method is very common in banking websites.

Question And Answer Style Access Mode

Another type of access mode is through the use of Active Directory information and details. In this mode, the software generates questions based on information recorded in Active Directory. Users then need to answer those questions, thereby creating a question and answer style of access.

Be Guided By Activity Wizards

As users navigate through the pages in the web portal and use the different types of access modes, Password Reset PRO guides them along the way. Through the aid of its activity wizards, they don’t need to be tech savvy in order for them to reset their passwords, unlock their accounts, and perform other actions permitted by the web portal.

A Password Reset Tool For Office-Based Employees

Password Reset PRO is ideal for both in-house or office-based and remote employees. For office-based employees, the software enables them to reset their passwords from any desktop computer running any operating system. Thus, the software can work on Windows, Mac, and Linux.

Perfect For BYOD Environments

Companies and organizations who are allowing the use of BYOD devices can also have their employees easily reset their passwords from such devices. Aside from its support for multiple operating systems, the software also allows the convenient resetting of passwords from any type of mobile device which include iPhone, iPad, Android device, BlackBerry phone, and Windows phone. Mobile web browsers are supported as well.

Optimized For Home-Based Or Remote Workers

Because the software supports all operating systems, browsers, and mobile devices; remote workers or employees can intuitively and quickly access the web portal from any device, browser, and operating system; and reset their passwords. This is very convenient for remote workers who are using multiple types of devices and performing their tasks from various environments and locations.

Easy To Set Up And Implement, No IT Intervention Required

Password Reset PRO is very easy to set up and implement. Users can immediately install the software without the need to perform any schema modifications or extensions, database deployments or changes, or client software installations. In other words, they can instantly deploy and run the software even if they don’t seek assistance from their IT department.

Overview of Password Reset PRO Features

  • Designed Specifically For Secure External or Public Access
  • No Database Install, No Schema Changes, No Client Software
  • Works Natively in Any Mobile or Desktop Web Browser
  • Self Service Made Easy
  • Intuitive and Customizable Web Portal
  • Two-Tier Design Architecture
  • Sensitive System Components and Administrator Access Functions Reside on the  Internal Server
  • Web Portal is Deployed to A Separate External Server
  • Info and Details Stay in Active Directory
  • Access Modes
  • Image-Based Authentication
  • Question and Answer Style Access Mode
  • Perfect for BYOD Environments
  • Change Control and Security Friendly
  • Users Can Enroll with A Temporary or Expired Domain Password

Password Reset PRO Position In Our Categories

Because companies have their own business needs, it is only rational they avoid settling on a one-size-fits-all, “perfect” business program. Be that as it may, it is troublesome to stumble on such a software system even among sought-after software solutions.
The better step to do is to make a list of the various vital factors that demand consideration like major features, budget, skill capability of the users, company size, etc. Thereafter, you should follow through your product research systematically. Browse through some of these Password Reset PRO analyses and explore each of the software programs in your shortlist more closely. Such comprehensive product investigation makes sure you circumvent ill-fitting software solutions and choose the one that meets all the benefits you require business requires.

Position of Password Reset PRO in our main categories:

TOP 50

Password Reset PRO is one of the top 50 Identity Management Software products

If you are interested in Password Reset PRO it might also be a good idea to analyze other subcategories of Identity Management Software listed in our base of SaaS software reviews.

It is crucial to realize that almost no app in the Identity Management Software category is a perfect solution able to fulfill all the requirements of different company types, sizes and industries. It may be a good idea to read a few Password Reset PRO Identity Management Software reviews first as certain services may perform well exclusively in a very small set of applications or be prepared with a really specific industry in mind. Others may operate with a goal of being simple and intuitive and as a result lack advanced functionalities needed by more experienced users. You can also come across solutions that support a large group of customers and provide a rich feature base, however that in most cases comes at a higher price of such a service. Be certain that you're aware of your requirements so that you purchase a solution that offers specifically the functionalities you look for.

How Much Does Password Reset PRO Cost?

Password Reset PRO Pricing Plans:

Free Trial

Permanent Licensing

$598

Annual Licensing

$1,148/yr.

MSP, ASP Licensing

Contact vendor

Password Reset Pro offers a single enterprise pricing plan which you can avail through annual or lifetime licensing. The pricing of the plan varies depending on the number of enabled, password-expiring user accounts in your domain. The pricing information provided below is just an estimation. You need to contact the vendor to obtain a quote suited to your domain and unique needs. Here are the details:

Permanent Licensing

  • $598
  • Includes 100 User Licenses
  • Any amount of licenses over 100 is fine – contact the vendor for pricing
  • 7500+ Users in Domain = Unlimited User Key! Contact the vendor for pricing
  • Annual Support & Upgrades Optional
  • Add User Licenses Anytime, Minimum 25
  • Additional Domains? Inexpensive additional user license purchase!

Annual Licensing

  • $1,148/yr. – Billed Monthly
  • Includes 400 User Licenses
  • Any amount of licenses over 400 is fine – contact the vendor for pricing
  • 10000+ Users in Domain = Unlimited User Key! Contact the vendor for pricing
  • Add User Licenses Anytime, Minimum 50
  • Annual Support & Upgrades Include
  • Additional Domains? Inexpensive additional user license purchase!

MSP, ASP Licensing – Multiple Domain and Specific OU Licensing

Need licenses for multiple domains, or are an ASP / MSP looking to use Password Reset PRO as a value-added service for your customers? Talk to the Sales Team about the pricing structures and programs you can choose from. The vendor has a cost-effective pricing model to fit your needs!

  • You may purchase the exact number of user licenses for your needs (110, 560, 3240, etc)
  • The vendor typically suggests purchasing enough licenses to cover 6 months of user growth.
  • Add user licenses later at any time in counts of 25 or more (must have valid maintenance/support)

User Satisfaction

Positive Social Media Mentions 37
Negative Social Media Mentions 4

We realize that when you make a decision to buy Identity Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Password Reset PRO reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Password Reset PRO. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • One-time payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Password Reset PRO pricing details?

Password Reset PRO Pricing Plans:

Free Trial

Permanent Licensing

$598

Annual Licensing

$1,148/yr.

MSP, ASP Licensing

Contact vendor

Password Reset Pro offers a single enterprise pricing plan which you can avail through annual or lifetime licensing. The pricing of the plan varies depending on the number of enabled, password-expiring user accounts in your domain. The pricing information provided below is just an estimation. You need to contact the vendor to obtain a quote suited to your domain and unique needs. Here are the details:

Permanent Licensing

  • $598
  • Includes 100 User Licenses
  • Any amount of licenses over 100 is fine – contact the vendor for pricing
  • 7500+ Users in Domain = Unlimited User Key! Contact the vendor for pricing
  • Annual Support & Upgrades Optional
  • Add User Licenses Anytime, Minimum 25
  • Additional Domains? Inexpensive additional user license purchase!

Annual Licensing

  • $1,148/yr. – Billed Monthly
  • Includes 400 User Licenses
  • Any amount of licenses over 400 is fine – contact the vendor for pricing
  • 10000+ Users in Domain = Unlimited User Key! Contact the vendor for pricing
  • Add User Licenses Anytime, Minimum 50
  • Annual Support & Upgrades Include
  • Additional Domains? Inexpensive additional user license purchase!

MSP, ASP Licensing – Multiple Domain and Specific OU Licensing

Need licenses for multiple domains, or are an ASP / MSP looking to use Password Reset PRO as a value-added service for your customers? Talk to the Sales Team about the pricing structures and programs you can choose from. The vendor has a cost-effective pricing model to fit your needs!

  • You may purchase the exact number of user licenses for your needs (110, 560, 3240, etc)
  • The vendor typically suggests purchasing enough licenses to cover 6 months of user growth.
  • Add user licenses later at any time in counts of 25 or more (must have valid maintenance/support)

What integrations are available for Password Reset PRO?

Password Reset PRO supports integration with Microsoft Internet Information Services servers. It also integrates with the following business apps and systems:

  • Active Directory
  • Azure
  • Office 365
  • Outlook Web App
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Reviewed By Nestor Gilbert
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