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Pike13 Review

Pike13
Our score: 8.9 User satisfaction: 100%
Logo of Pike13

What is Pike13?

Pike13 is the rebranded version of Front Desk. It is a mobile client management system designed for the needs of personal services franchises and businesses. The app’s developers think that business owners should not spend their time on administrative tasks but rather focus on meeting the needs of their clients.

Pike13 offers effortless scheduling, client management, and payment processing. The application can be custom branded to fit your enterprise’s look and feel. On top of that, you can manage your business from any desktop computer, tablet, or smartphone.

Pike13 empowers you to track revenue, sales, and retention rates with real-time analytics and reporting. In addition, you can automate class waitlists, update or confirm the class roster, sign clients into class, and track attendance counts. The platform also helps you to manage staff payroll and accounting for commissions, bonuses, tips, and variable rates. Finally, you can automate and brand your email campaigns through smooth integrations with Emma and MailChimp.

Overview of Pike13 Benefits

Pike13 is a web-based platform that enables you to register clients for classes and appointments, accept payments, and manage your schedule, clients, and employees from any device. In addition, the software helps your clients to enroll in classes, view their personal schedules, manage their accounts, and make payments using any device.

You can use Pike13 to manage daily business tasks such as signing clients into classes, accepting monthly payments, and electronically signing waivers. This frees up your time to focus on growing your business. Pike13 is especially recommended for businesses with multiple locations as it operates in the cloud. This means it can be deployed as a management solution at any number of business locations and even in companies that do not have a fixed location.

With Pike13, you can schedule appointments, workshops, and classes with clients anywhere, anytime. You can access and update client profiles, notes, schedules, history, and photos – all on your mobile device. On top of that, you can set alerts for billing issues so that you can address them before they balloon into major problems.

Pike13 empowers you to sign clients into sessions, update the roster, and verify participant counts. Auto-enrollment and waitlists make scheduling effortless for clients and improve retention. Another advantage is the app offers smart reporting that provides actionable data and insights to enable you to measure the health of your business operations.

The vendor guarantees 99.9% platform uptime to help you keep your business open at all times. Plus, they provide a dedicated onboarding specialist to guide you through the software setup. If you run into any issues, you can quickly contact the expert customer service team for prompt assistance.

Overview of Pike13 Features

  • Automated billing and payments
  • Billing, schedule, and contract alerts and notifications
  • Richer user experience
  • Client profiles and history
  • Payrate creation and management
  • Payroll
  • Digital documents
  • Integrated email marketing
  • Manage attendance
  • Native mobile iOS apps
  • Payment processing
  • Real-time reporting and analytics
  • Scheduling
  • Simple pricing for businesses of all sizes
  • Staff and clients can access on any device

Pike13 Position In Our Categories

Because companies have distinctive business-related wants, it is wise they abstain from deciding on an all-encompassing, “perfect” software product. Be that as it may, it is almost impossible to discover such an app even among recognizable software solutions. The logical step to undertake would be to shortlist the several main functions that require research like important features, costing, skill levels of the employees, organizational size, etc. Next, you must follow through the research to a full extent. Browse through some of these Pike13 reviews and check out the other software products in your shortlist in detail. Such well-rounded product research can make sure you steer clear of mismatched software solutions and buy the one which meets all the tools your business requires.

Position of Pike13 in our main categories:

TOP 100

Pike13 is one of the top 100 Appointment Scheduling Software products

TOP 10

Pike13 is one of the 10 Club Management Software products

TOP 50

Pike13 is one of the top 50 Mobile Payment Systems products

If you are interested in Pike13 it could also be sensible to check out other subcategories of Club Management Software collected in our base of SaaS software reviews.

Every enterprise has different needs and requires a system that can be customized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no software can proffer perfect features out-of-the-box. When you search a software product, first be sure what you require it for. Read some Pike13 Club Management Software reviews and ask yourself do you want basic features or do you require complex features? Are there any industry-specific tools that you are looking for? Find the answers to these queries to help your search. There are multiple elements that you need to mull over and these include your budget, specific business requirements, your company size, integration needs etc. Take your time, check out a few free trials, and finally choose the app that offers all that you need to enhance your organization effectiveness and productivity.

How Much Does Pike13 Cost?

Pike13 Pricing Plans:

Free Trial

Business Plan

$129/month

Pro Plan

$179/month

Enterprise Plan

Contact vendor

Pike13 offers 3 enterprise pricing packages:

Business Plan – $129/month

  • Alerts and notifications
  • Automate billing and payments
  • Brand your Pike13 site to your business
  • Integrated merchant processing
  • Manage your schedule
  • Real-time reporting and analytics
  • Track attendance

Pro Plan – $179/month

Business Plan features, plus:

  • Access to Insights reporting
  • Customize the look and feel of your website
  • Design and automate email marketing campaigns
  • Digitally send and sign contracts
  • Embed your schedule on your website
  • Manage staff pay rates and run payroll
  • Sell merchandise in-person

Enterprise Plan – Custom pricing

Pro Plan features, plus:

  • A site manager for a bird’s eye view of the business
  • Analytics to check the health of your entire business
  • Easily manage multiple locations, franchisees, or licensees
  • Reporting lets you see performance of specific locations
  • Tools to quickly create new locations

All plans include:

  • Customer success manager
  • Guided setup and training
  • Help migrating your data
  • Staff app and Client Kiosk app

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Club Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pike13 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Pike13. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Pike13 pricing details?

Pike13 Pricing Plans:

Free Trial

Business Plan

$129/month

Pro Plan

$179/month

Enterprise Plan

Contact vendor

Pike13 offers 3 enterprise pricing packages:

Business Plan – $129/month

  • Alerts and notifications
  • Automate billing and payments
  • Brand your Pike13 site to your business
  • Integrated merchant processing
  • Manage your schedule
  • Real-time reporting and analytics
  • Track attendance

Pro Plan – $179/month

Business Plan features, plus:

  • Access to Insights reporting
  • Customize the look and feel of your website
  • Design and automate email marketing campaigns
  • Digitally send and sign contracts
  • Embed your schedule on your website
  • Manage staff pay rates and run payroll
  • Sell merchandise in-person

Enterprise Plan – Custom pricing

Pro Plan features, plus:

  • A site manager for a bird’s eye view of the business
  • Analytics to check the health of your entire business
  • Easily manage multiple locations, franchisees, or licensees
  • Reporting lets you see performance of specific locations
  • Tools to quickly create new locations

All plans include:

  • Customer success manager
  • Guided setup and training
  • Help migrating your data
  • Staff app and Client Kiosk app

What integrations are available for Pike13?

Pike13 integrates with the following business systems:

  • 10,000ft Insights
  • Campaign Manager
  • DocuSign
  • Emma
  • Google Analytics
  • Google Calendar
  • Infusionsoft
  • MailChimp
  • Microsoft Outlook
  • PayPal
  • Perkville
  • Trail Blazer
  • Zapier

 

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Reviewed By Nestor Gilbert
Page last modified
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