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PinPoint Review

PinPoint
Our score: 8.5 User satisfaction: 96%

What is PinPoint?

PinPoint by LSSP is a document management system designed to provide easier collaboration and improve organizational efficiency. The platform offers an automated explorer feature to help organize files, plus a workflow task manager to ensure that no tasks fall through the cracks. 

As a document management system, PinPoint’s strength lies in its ability to organize and secure your files. The system makes it easy for users to define cabinets and folders and set access levels at the user level and/or by group. You can store as many files as you need so your team can have all the files they need in one centralized platform. 

In addition to document management, PinPoint by LSSP offers a workflow task manager and contact management system. The task manager makes it easier for supervisors to monitor the workflow and keep track of appointments, contacts, and opportunities.

All these features help streamline your team’s workflow to improve productivity and ensure hassle-free collaboration and communication.

Overview of PinPoint Benefits

Robust document management features

PinPoint by LSSP comes with a built-in Automated Robot Integration Explorer (ARIE), which is designed to speed up your workflow. Using Optical Character Recognition, ARIE can automatically file documents based on content and provide full-text search capabilities. The system can also automatically name files based on your needs.

The platform allows you to store documents in any file format, but it also lets you easily create a PDF version of these files for annotation and digital signatures. 

More efficient communication and collaboration

PinPoint is designed to accommodate as many files as possible, so your team can share all the files they need to work as efficiently as possible. Managers can also choose how many users can access the PinPoint system and set security levels for each user. The workflow task manager makes it easier for you to monitor your team’s tasks and ensure that everything is completed on time. 

Ensured compliance with security standards

PinPoint complies with all data security standards, including FERPA, HIPAA, SOX, OSHA, DoD, and FDA. The system also offers a full audit trail of user activity, including date and time stamps, plus complete document lifecycles and versioning capabilities. For easier documentation, managers can generate and export reports as needed.

Access files anywhere, anytime

Users can access uploaded files anywhere, anytime through the system’s web application. The application is compatible with multiple operating systems and accessible from any web browser. Whether through tablets or mobile phones, users have ready access to the files they need. 

Built-in workflow automation

The platform comes with a workflow task manager that you can use to keep an eye on your team’s tasks. PinPoint also lets you reassign tasks and set automatic notifications to remind users of overdue tasks. Moreover, the system helps you keep track of appointments, campaigns, and opportunities. This way, you can save time and focus on higher-value tasks. 

Powerful contact management system

Aside from your organization’s documents, the platform also helps you organize contacts. The system lets you categorize contacts and accounts into groups and add tasks and reminders associated with these contacts. Users can also email each other about these tasks even without leaving the system.

Award-winning customer service

While the PinPoint system is designed to be easy to use, you also have access to the platform’s award-winning customer service whenever you need it. PinPoint also offers on-site and webcast training so you and your team can make the most of the system’s capabilities.

Overview of PinPoint Features

  • Automatic document filing
  • Unlimited amount of files
  • Unlimited users
  • Archive and export capabilities
  • File version control functions
  • Automated workflows
  • Task overdue reminders
  • Built-in content search manager and OR engine
  • Forms processing
  • Built-in Connectors for third-party software
  • Full API
  • Compliance with data security standards
  • Role-based security
  • Self-hosting option
  • Annotations and digital signatures
  • Contact management system

What Problems Will PinPoint Solve?

Problem #1: Time-consuming document filing

PinPoint helps you save time organizing and managing your files. Users can set up a “hot folder” to contain files for the software’s built-in automated explorer to automatically upload and file. The platform can also handle batches of files and break these into individual documents to be automatically filed away. These features help users focus on more important tasks.

Problem #2: Insufficient storage space and a limited number of users

PinPoint lets you store an unlimited number of files, so you don’t have to worry about running out of storage space on the system. Since the software has a per-user pricing basis, you can also easily set the number of users who can access the files on your PinPoint system.

Problem #3: Maintaining compliance standards

With PinPoint, you can rest assured that your organization meets data compliance standards, including FERPA, HIPAA, SOX, OSHA, DoD, and FDA. The software can also provide a full audit trail of all user activity. Moreover, you’ll be able to view the complete lifecycle of documents, including versions.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

PinPoint Position In Our Categories

Knowing that businesses have specific business-related needs, it is practical they steer clear of deciding on a one-size-fits-all, “perfect” software solution. Having said that, it would be almost impossible to pinpoint such an app even among sought-after software solutions. The sensible step to undertake should be to note down the numerous chief factors which demand careful thought like critical features, packages, technical skill ability of the employees, business size, etc. Next, you should perform the product research to a full extent. Have a look at some of these PinPoint evaluations and check out the other software products in your list more closely. Such comprehensive research ascertains you drop unfit apps and choose the one that offers all the benefits your business requires.

Position of PinPoint in our main categories:

TOP 100

PinPoint is one of the top 100 Collaboration Software products

PinPoint is also listed in the following subcategories:

It is important to keep in mind that hardly any app in the Document Management Software category will be an ideal solution able to match all the needs of various business types, sizes and industries. It may be a good idea to read a few PinPoint Document Management Software reviews first as certain solutions might dominate exclusively in a really small group of applications or be prepared with a really specific industry in mind. Others can operate with a goal of being easy and intuitive and therefore lack complex elements needed by more experienced users. There are also apps that focus on a broad group of users and give you a powerful feature toolbox, but this usually comes at a more significant cost of such a solution. Make sure you're aware of your requirements so that you choose a solution that has exactly the functionalities you search for.

How Much Does PinPoint Cost?

PinPoint Pricing Plans:

Free Trial

PinPoint Enterprise

$14/user/month

PinPoint offers only one pricing plan, but you can get lower pricing for more users:PinPoint Enterprise – $14/user/month

  • Secure file sharing
  • Secure DMS
  • Retention – Governance
  • Custom and ready-to-go templates
  • Check-in and out
  • Tagging
  • Version control and comparison
  • Role-based security
  • MS Office integration
  • Mobile access
  • API integration
  • Compliance with reporting tools
  • Two-factor authentication
  • Full text search
  • Workflow automation and routing
  • Zoned OCR capture
  • SalesForce integration
  • Audit trail
  • Onboarding
  • e-Signature integration
  • Docusign integration
  • Internal e-Signature
  • Business process automation
  • Contact management system
  • Accounting system integration
  • Direct scanning
  • File without template cover pages
  • Single sign-on
  • Sweeper application for file capture
  • Mail merge
  • Pattern matching
  • Document publishing/merge
  • Live online training
  • Direct chat support
  • Dedicated project manager from PinPoint
  • LMS with quizzes and reviews

 

User Satisfaction

Positive Social Media Mentions 177
Negative Social Media Mentions 8

We realize that when you make a decision to buy Document Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PinPoint reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with PinPoint. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are PinPoint pricing details?

PinPoint Pricing Plans:

Free Trial

PinPoint Enterprise

$14/user/month

PinPoint offers only one pricing plan, but you can get lower pricing for more users:PinPoint Enterprise – $14/user/month

  • Secure file sharing
  • Secure DMS
  • Retention – Governance
  • Custom and ready-to-go templates
  • Check-in and out
  • Tagging
  • Version control and comparison
  • Role-based security
  • MS Office integration
  • Mobile access
  • API integration
  • Compliance with reporting tools
  • Two-factor authentication
  • Full text search
  • Workflow automation and routing
  • Zoned OCR capture
  • SalesForce integration
  • Audit trail
  • Onboarding
  • e-Signature integration
  • Docusign integration
  • Internal e-Signature
  • Business process automation
  • Contact management system
  • Accounting system integration
  • Direct scanning
  • File without template cover pages
  • Single sign-on
  • Sweeper application for file capture
  • Mail merge
  • Pattern matching
  • Document publishing/merge
  • Live online training
  • Direct chat support
  • Dedicated project manager from PinPoint
  • LMS with quizzes and reviews

 

What integrations are available for PinPoint?

PinPoint’s API allows the software to easily integrate with third-party apps. Some integrations include:

  • MS Office
  • SalesForce
  • Docusign
  • QuickBooks
  • Great Plains
  • Sharepoint
  • OneDrive
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Reviewed By Nestor Gilbert
Page last modified
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An award given to products that have recently entered the market but are already becoming very popular
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