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2 months ago
Pros: It is simple all the way. You do not require much training to get the hang of things with this tool. It integrates well with other sales tools to give a seamless solution for your sales problem. This is necessitated by the integration API and in less than 2 weeks you will have integrated the system with another sales system. It is also easy to customize with Pipedrive. This is due to the simple interface this product has which makes things simple your part. I loved how nice it looks and offers great support for my sales needs.
Cons: It does not provide a way to distinguish from an important client to a potential one. There should be a way to highlight different accounts in the pipeline to help the user know which clients to pursue more. Key accounts should feature those clients that are big buyers on your business and other client should be heighted in their level of importance. Also, different users should have different sales pipeline to help evaluate performance of every user in terms of the management of leads and clients in general. This would help improve conversion and thus increase sales revenue as a result.
10 months ago
Pros: As a beginner, i found Pipedrive quite easy to use. It relieved me of using those yellow sticky notes to keep my contacts organised. It's fast and simple and quite affordable too. It was easy to set up and astonishingly, we were able to outgrow our company capabilities in the trial period only.
Cons: It's not particularly a great tool for businesses from the management point of view. It doesnt focus greatly on management aspects of an organization. It's good for a team that doenst need reminders and restrictions all the time. If you're thinking of having the control of operations at our end while your reps don't have the complete access, this software might not be for you then. This is one reason that the support staff will guide you correctly and they don't really make too many changes in the software.
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