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Salesforce Bolt REVIEW

Online Community Software

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What is Salesforce Bolt?

Salesforce Bolt is an online community solution that helps you connect and build engaging digital experiences with your partners, employees, and customers without the complexity of setting it up. It addresses the need of companies to have speed in building and managing communities. This framework enables companies to jump start the creation of a customer-facing website, new communities, and next-generation portal in a shorter span of time and with a lower investment.

Since Bolt solutions are built on the Salesforce platform, you can leverage and maximize your CRM data which automatically captures each customer interaction with your company. It uses a drag-and-drop capability in building Bolt solutions with deep business logic and built-in workflows like case management, e-commerce, and recommendation engines, among others. This is used to enhance Lightning Components for developers in the Salesforce ecosystem.

Salesforce Bolt provides customers with out-of-the-box solutions developed with the expertise and experience of Salesforce’s leading partners. It contains integrated Lightning Components, Communities, Apps and industry process flows with the Salesforce platform and CRM. Bolt solutions are available via AppExchange with some examples including Employee Enablement & Engagement by Accenture, Supplier Relationship Management by PwC, and Employee Community by Appirio, among others.

Overview of Salesforce Bolt Benefits

Salesforce Bolt gives users the ability to quickly create and distribute industry-specific solutions to jumpstart new org capabilities. Here are some of the benefits you’ll get in using this solution:

Portable Package

The easy-to-build and distributable form helps you combine Lightning Community pages and templates, custom Lightning apps, and business process workflows. You can share or sell your Bolt Solution in Salesforce’s AppExchange. You may also configure automation or facilitate a community with a new look or turnkey solution.

Leverage CRM Data

Customers, employees, and partners can access your Salesforce data and business processes. This paves the way for leveraging the power of your CRM with Communities. Each employee stays connected with people, content, and apps through the internal community you build. Self-service portals enable customers to browse FAQ pages, log cases, and update orders independently. Agents, distributors, resellers, and suppliers can access the data they need in your partner community.

Branded Communities and Portals

Coding is not required in creating a custom-branded community. Instead, you can easily build one in only a few clicks. This helps you design a completely customized experience and quickly launching a community using templates. The creation is expedited using prebuilt Bolt templates and integrated with your business processes for portals and communities.

Smart AI-Powered Insights

Empower your communities to be smarter with Salesforce’s Einstein AI-powered insights. Einstein Analytics operates through each community. This generates deep insights by combining your user-generated content, CRM data and site analytics that you can use for making smarter decisions and data-driven predictions of customer behavior.

Overview of Salesforce Bolt Features

  • Branded Communities and Portals
  • Prebuilt Templates
  • Internal Community
  • Self-Service Portal
  • Partner Community
  • Einstein Analytics
  • Flow Categories
  • Custom Apps
  • Automation
  • Deep Business Logic
  • Built-in Workflow
  • Industry-Specific Templates

What Problems Will Salesforce Bolt Solve?

Problem #1: Launching new solutions takes too much time

Salesforce Bolt helps you build and export a solution with ease. It is specialized according to your industry with the features you need. For instance, you can automate alerts, build custom apps for your business (such as finding mortgages or estimating insurance coverage), design a unique look. It makes launching new solutions faster as you can create solution’s bulk in your organization and distribute it to your customers.

Problem #2: Time-consuming process of building new, similar partner communities

Salesforce Bolt helps you not to build your partner communities from scratch if you have already created similar ones. This happens when you’ve built and customized the Partner Central template according to features that your business needs. Instead, you can reuse and create as many branded communities you need simply by exporting your custom template.

Problem #3: Disconnected from your customers

Salesforce Bolt automates various business workflows such as sending your customers notifications about relevant updates. Manually doing so is not only time-consuming, but it risks not keeping your customers on the same page with you. Hence, it centralizes business process flows and bundles app your app in a single package that you can easily distribute to your customers for installation via the AppExchange market solution or Salesforce organizations.

Salesforce Bolt Position In Our Categories

Salesforce Bolt is also listed in the following subcategories:

Online Community Software#7
Online Community Software#7

Every enterprise is different, and might call for a specific Online Community Software solution that will be designed for their business size, type of customers and staff and even individual industry they cater to. It's not wise to count on getting a perfect software that will work for every company regardless of their background is. It may be a good idea to read a few Salesforce Bolt reviews first and even then you should remember what the software is intended to do for your business and your staff. Do you require a simple and straightforward solution with just basic features? Will you actually make use of the complex tools needed by pros and big enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to locate a reliable app that will match your budget.

How Much Does Salesforce Bolt Cost?

Salesforce Bolt Pricing Plans:

Salesforce Bolt is one of the products of the Salesforce Platform. It is included in the solution’s plans along with other modules:

  • Lightning Platform Starter – $25/user/month
  • Lightning Platform Plus – $100/user/month
  • Lightning Platform Unlimited – Custom pricing

Monthly subscriptions are billed annually.

User Satisfaction

We realize that when you make a decision to buy Online Community Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Salesforce Bolt reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Salesforce Bolt. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Chinese
  • Spanish
  • French
  • Italian
  • Dutch
  • Portugese
  • Swedish
Pricing Model
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?


What are Salesforce Bolt pricing details?

Salesforce Bolt Pricing Plans:

Salesforce Bolt is one of the products of the Salesforce Platform. It is included in the solution’s plans along with other modules:

  • Lightning Platform Starter – $25/user/month
  • Lightning Platform Plus – $100/user/month
  • Lightning Platform Unlimited – Custom pricing

Monthly subscriptions are billed annually.

What integrations are available for Salesforce Bolt?

Salesforce Bolt integrates with the Salesforce platform and CRM.

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