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Salesforce Order Management REVIEW

Inventory Management Software

No user reviews
USER SATISFACTION 91%
OUR SCORE 8.8

What is Salesforce Order Management?

Salesforce’s Order Management software is a component under the Salesforce Commerce Cloud platform. The order management solution helps you handle and deliver the buying, servicing, and fulfilling aspects of the shopping experience with order lifecycle management and real-time inventory visibility, among others. Since the customer journey doesn’t end once an order is placed, the flexible solution serves to support customers from product to payment and from shipment to return.

Order Management is fully integrated across both Commerce Cloud Digital and Endless Aisle, the other products in the Commerce Cloud platform, and acts as the central nervous system for all order information. It gives your customers the freedom to receive or return a product when, where, and how they want it such as buying online or picking up and returning in-store. The system ensures the delivery of seamless order fulfillment experiences by connecting shoppers to products every time.

Overview of Salesforce Order Management Benefits

Real-time inventory

With real-time inventory management shared across all channels, you’ll never miss an opportunity to offer customers an available product, regardless of where it is located, whether in another store, a warehouse, or an entirely different zip code. It gives you the peace of mind that shoppers are connected to products all the time for the best customer experience.

Simplified order management

The complexity of order management is eliminated since the software lets you manage cross-channel inventory and order data from a single dashboard, empowering store personnel with easy fulfillment tools while simplifying decision-making through intelligent algorithms.

Distributed order management engine

A robust order management engine allows you to streamline processes, maximize efficiencies, and provide the best possible experience to your customers. You get to consistently capture every single order regardless of how it is placed as well as optimize allocation and fulfillment with advanced order routing algorithms.

Role-based interfaces

The platform offers role-based interfaces that empower customer-facing employees such as customer service agents, store associates, or admin power users with order management tools tailored to their specific needs:

Unify commerce under one roof

The software enables you to unify order management across all channels with seamless, out-of-the-box integration with Salesforce’s Commerce Cloud Digital and Commerce Cloud Store, giving you a single, shared view of shoppers, inventory, orders, catalog, product, and pricing data.

Overview of Salesforce Order Management Features

  • Real-time inventory
  • Central hub for order information
  • Cross-channel orders & transactions
  • Extensible customization & integration
  • Integration with Commerce Cloud solutions
  • Routing algorithm
  • Single dashboard operation
  • Order management engine
  • Simple role-based interfaces

Salesforce Order Management Position In Our Categories

Salesforce Order Management is also listed in the following subcategories:

Category:Position:Category:Position:
Inventory Management Software#8
Category:Position:
Inventory Management Software#8

Enterprises have different wants and requirements and no software application can be perfect in such a condition. It is pointless to try to find a perfect off-the-shelf software app that fulfills all your business requirements. The intelligent thing to do would be to customize the system for your special wants, worker skill levels, budget, and other aspects. For these reasons, do not hurry and invest in well-publicized leading solutions. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your homework, look into each short-listed application in detail, read a few Salesforce Order Management reviews, speak to the seller for explanations, and finally settle for the product that provides what you need.

How Much Does Salesforce Order Management Cost?

Salesforce Order Management Pricing Plans:

Salesforce Order Management is offered through custom pricing. You can contact the vendor to request a quote.

User Satisfaction

We realize that when you make a decision to buy Inventory Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Salesforce Order Management reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Salesforce Order Management. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

29

NEGATIVE SOCIAL MENTIONS

2

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Salesforce Order Management pricing details?

Salesforce Order Management Pricing Plans:

Salesforce Order Management is offered through custom pricing. You can contact the vendor to request a quote.

What integrations are available for Salesforce Order Management?

Order Management integrates into your existing systems and critical operations easily, letting you share key information with other retail systems and customize the platform to create the perfect fit for both your business and your customers. Some third-party apps it connects with include:

  • Intercom
  • CloudSense
  • Sage Intacct
  • Demandware
  • GLOVIA OM
  • Accounting Seed
  • Goods Order Inventory
  • Rootstock
  • BarCloud
  • SkuVault
  • Mulesoft

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