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ScreenSteps Review

ScreenSteps
Our score: 7.8 User satisfaction: N/A

What is ScreenSteps?

ScreenSteps is an online training platform for your new hires or customers. With this, you can your organization’s traditional guides and operations manuals to ensure the fast and streamlined onboarding of recently acquired talents or consumers.

You can also build your knowledgebases from scratch with ScreenSteps, allowing you to customize fully the content that you are going to serve to your learners. They are also searchable, which makes it easier for your employees and patrons to find the help article they need.

Furthermore, ScreenSteps has contextual help functionality. With this, you can assist your learners exactly where they might have queries. This results in faster acquisition of knowledge and greater productivity.

Overview of ScreenSteps Benefits

Searchable Knowledgebase

ScreenSteps can replace the traditional modes of teaching materials you have for your new employees or customers. With it, you can create knowledgebases where learners can find everything they need to gain additional knowledge and skills or familiarity with your products and services. They have built-in hierarchies and are searchable, too. This means finding the articles or help users need does not take much time and effort.

Articles & Courses Organization

When you upload articles to ScreenSteps, you can organize them into courses. Even when articles have been in the knowledgebases for long, you can still reorganize them. This way, you can create a learning platform that suits your changing organizational structure.

Additionally, you can assign courses to employees. This is especially beneficial when new hires or talents transferring to different positions require special training.

Contextual Assistance

ScreenSteps lets you put help right where it is needed. For example, when users are looking at a Salesforce element, you can configure the solution to suggest articles that may be of help. This functionality can be granular, too, to ensure that your learners find the articles that are specially prepared for them.

Interactive Content Creation

With ScreenSteps, you have access to a wide variety of tools that support full customization of learning materials. Among the features it has for that purpose are screen capture and annotation, text fields, and multimedia upload support. These components enable you to make your materials more engaging to keep the attention of your learners. On top of that, these can assist you in fully delivering knowledge and skills.

Overview of ScreenSteps Features

  • Keyword Search
  • Built-in Knowledgebase Hierarchy
  • Reusable Articles
  • Employee Feedback
  • Customizations
  • Viewing Permissions
  • Courses Management
  • Articles Organization
  • Course Assignments
  • Course Completion & Engagement Tracking
  • Granular Context Help
  • Group Views
  • Checklists
  • Built-in Screen Capture
  • Image Annotations
  • Text Fields
  • Checklists & Table of Contents
  • Multimedia Courses
  • Article Owners & Status
  • Article Drafting
  • Revision Management
  • Editor Notes
  • Activity Feed
  • Article Analytics
  • Checklist Analytics
  • Analytics Filters

ScreenSteps Position In Our Categories

Since businesses have special business-related wants, it is only rational they abstain from getting an all-encompassing, “perfect” software solution. Still, it would be almost impossible to chance on such a software system even among recognizable software products.
The right thing to do is to spell out the numerous vital factors which need inspection like key features, plans, technical skill aptitude of staff members, company size, etc. Next, you should perform the product research systematically. Browse over these ScreenSteps reviews and check out each of the software systems in your shortlist in detail. Such comprehensive product investigation guarantees you keep away from ill-fitting software solutions and pay for the system that provides all the tools you require company requires to achieve growth.

Position of ScreenSteps in our main categories:

TOP 200

ScreenSteps is one of the top 200 Learning Management System - LMS products

If you are interested in ScreenSteps it might also be a good idea to check out other subcategories of Learning Management System - LMS listed in our base of B2B software reviews.

There are popular and widely used solutions in each software group. But are they automatically the best fit for your enterprise’s special wants? A market-leading software solution may have thousands of customers, but does it present what you need? For this reason, do not blindly spend on popular systems. Read at least a few ScreenSteps Learning Management System - LMS reviews and consider the aspects that you desire in the software such as the price, main tools, available integrations etc. Then, choose a few systems that fit your wants. Try out the free trials of these products, read online reviews, get information from the seller, and do your homework systematically. This exhaustive groundwork is sure to aid you choose the most excellent software platform for your firm’s specific wants.

How Much Does ScreenSteps Cost?

ScreenSteps Pricing Plans:

Free Trial

Small Business

$109.00/month

Growing Business

$219.00/month

Medium Business

$329.00/month

Enterprise

Contact vendor

ScreenSteps has four tiers of enterprise pricing. With these, you can choose whether to pay monthly or annually. The details of these plans are also outlined below to help you come to a decision.

Small Business – $109.00/month or $99.00/month/annual billing

  • 5 Admins/Authors
  • 10 Active Learners
  • Up to 3 Knowledgebases
  • 10 Web Channels
  • 1 Single Sign-on Connection
  • Unlimited Knowledgebase Articles
  • Unlimited Readers
  • Reporting

Growing Business – $219.00/month or $199.00/month/annual billing

  • All Small Business Features
  • 12 Admins/Authors
  • 25 Active Learners
  • Up to 5 Knowledgebases
  • 25 Web Channels
  • 30 Courses
  • Multiple Single Sign-on Connections
  • Unlimited Checklists

Medium Business – $329.00/month or $299.00/month/annual billing

  • All Growing Business Features
  • 15 Admins/Authors
  • 50 Active Learners
  • Up to 5 Knowledgebases
  • 30 Web Channels
  • 100 Courses

Enterprise – custom pricing

  • Custom Plan

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Learning Management System - LMS it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ScreenSteps reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ScreenSteps. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ScreenSteps pricing details?

ScreenSteps Pricing Plans:

Free Trial

Small Business

$109.00/month

Growing Business

$219.00/month

Medium Business

$329.00/month

Enterprise

Contact vendor

ScreenSteps has four tiers of enterprise pricing. With these, you can choose whether to pay monthly or annually. The details of these plans are also outlined below to help you come to a decision.

Small Business – $109.00/month or $99.00/month/annual billing

  • 5 Admins/Authors
  • 10 Active Learners
  • Up to 3 Knowledgebases
  • 10 Web Channels
  • 1 Single Sign-on Connection
  • Unlimited Knowledgebase Articles
  • Unlimited Readers
  • Reporting

Growing Business – $219.00/month or $199.00/month/annual billing

  • All Small Business Features
  • 12 Admins/Authors
  • 25 Active Learners
  • Up to 5 Knowledgebases
  • 25 Web Channels
  • 30 Courses
  • Multiple Single Sign-on Connections
  • Unlimited Checklists

Medium Business – $329.00/month or $299.00/month/annual billing

  • All Growing Business Features
  • 15 Admins/Authors
  • 50 Active Learners
  • Up to 5 Knowledgebases
  • 30 Web Channels
  • 100 Courses

Enterprise – custom pricing

  • Custom Plan

What integrations are available for ScreenSteps?

ScreenSteps can integrate with:

  • Zendesk
  • Salesforce

To enable you to create connections with your preferred tools, the solution has robust APIs that you can utilize.

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Reviewed By Louie Andre
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