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ShipBob Review

ShipBob
Our score: 9.1 User satisfaction: 97%

What is ShipBob?

ShipBob is a modern and innovative e-commerce fulfillment provider. The platform promises to combine your e-commerce portal, inventory management, and control of orders all in one place. That means the system can be your logistics partner that can effectively manage all aspects of your business, from inventories to delivery. It is ideal for small and medium-sized shops with limited manpower.

The platform makes it easy to fulfill your customers’ orders by partnering with a network of centers across different states. It can strategically assign orders on various fulfillment centers based on the location of the customer. ShipBob also automatically finds the quickest and most cost-effective delivery methods for each order.

The system also includes an intuitive dashboard so you can monitor your stocks and inventory in real-time. You can use various tools to replenish your supplies ahead of orders. This means you will never miss any sales opportunities due to products being out of stock.

ShipBob’s innovative and smart delivery system and distributed fulfillment centers will allow you to offer 2-day shipping to your customers. You can easily track each delivery right on the system so you can ensure that your customers receive their products.

The platform easily integrates with most popular e-commerce shops. Installation is quick and straightforward. Your database of products is synced between your store and ShipBob in real-time. The two-way communication between your online shop and ShipBob makes monitoring your inventory and orders efficiently.

ShipBob offers customized platforms and services for each customer. If you want to explore various options and solutions, you can contact the company for a quote.

Overview of ShipBob Benefits

ShipBob takes a modern approach to order fulfillment. The company provides complete tools so you can manage your inventory and stock, control orders, and monitor shipments.

Here are some of ShipBob’s benefits:

Efficient Inventory Management Across Distributed Inventory

ShipBob provides software with an intuitive dashboard so you can manage your inventory across different fulfillment centers. The company owns and operates centers across different states for efficient delivery. Their system will help you strategically split your inventory, depending on various demands. It will automatically select the right warehouse and delivery carrier that will deliver the fastest turnaround time at the best price. This will allow you to offer same-day and two-day delivery to your customers. 

Easily Manage Orders and Returns 

The platform allows you to track and manage orders from the moment the customer clicks the checkout button until they receive their products. You can easily see a big-picture view by filtering orders by status, locations, and more. Also, you can search for specific orders, and even monitor the order’s progression in real-time, complete with appropriate time stamps. The system also allows you to change details post-purchase for your direct-to-customer and wholesale shipments.

You can keep your customers updated about the whereabouts of their orders by automatically sharing tracking information. Furthermore, it is easy to map your store’s shipping options to ensure efficiency throughout the whole process. 

Because ShipBob is an end-to-end fulfillment provider, it also offers return management right in the same software. Your customers can initiate returns and receive confirmation quickly. Additionally, you can automate your whole returns processes, which allow customers to generate their own return shipping labels and track the return in real-time.

Integrated Service On Different E-commerce Platforms

ShipBob aims to make e-commerce operations as easy as possible for merchants. You can integrate the software with various e-commerce platforms such as eBay, Shopify, BigCommerce, WooCommerce, and Amazon. It provides two-way communication, so your orders and inventory are always in sync among multiple systems. That means you can import orders and send information back and forth. Additionally, the platform provides reorder notifications, so you’ll know when your stocks are about to run out. You can also create product bundles for promotions, initiate inventory transfers, and more.  

Overview of ShipBob Features

  • E-commerce integrations
  • Inventory management
  • Distributed inventory
  • A network of fulfillment centers
  • Same-day shipping
  • Two-day shipping
  • Order management
  • Return management
  • Delivery management
  • Standard order packaging
  • Discounted shipping rates
  • Customer support
  • Reporting and analysis
  • Product warehousing
  • On-site customer success representatives
  • International shipping
  • Warehouse kitting
  • Wholesale and B2B orders
  • Fulfillment by Amazon (FBA) preparation services
  • Delivery tie-up with FedEx, UPS, DHL, and United States Postal Service

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

ShipBob Position In Our Categories

Keeping in mind companies have their own business requirements, it is only rational they steer clear of choosing a one-size-fits-all, ideal software product. Having said that, it is futile to discover such application even among well-known software systems. The rational thing to undertake is to note down the various critical factors that need careful thought including critical features, budget, skill aptitude of staff, business size, etc. Thereafter, you should conduct your research thoroughly. Browse over some ShipBob review articles and look into each of the applications in your list more closely. Such comprehensive product investigation ensure you take out ill-fitting applications and subscribe to the system that delivers all the function you require company requires.

Position of ShipBob in our main categories:

TOP 20

ShipBob is one of the top 20 eCommerce Software products

TOP 20

ShipBob is one of the 20 Warehouse Management Software products

ShipBob is also listed in the following subcategories:

Organizations have diverse needs and requirements and no software platform can be ideal in such a scenario. It is futile to try to find an ideal out-of-the-box software product that meets all your business wants. The intelligent thing to do would be to adapt the application for your unique wants, employee skill levels, finances, and other factors. For these reasons, do not hurry and invest in well-publicized leading applications. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your groundwork, investigate each short-listed system in detail, read a few ShipBob eCommerce Software reviews, call the vendor for clarifications, and finally select the app that presents what you need.

How Much Does ShipBob Cost?

ShipBob Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ShipBob provides customized services and order fulfillment. The company recognizes that each business is unique. Their tech-first approach to order and fulfillment is flexible and ready to accommodate any type of enterprise. If you have specific needs, you can contact one of ShipBob’s experts for a price quote.

User Satisfaction

Positive Social Media Mentions 92
Negative Social Media Mentions 3

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ShipBob reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ShipBob. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ShipBob pricing details?

ShipBob Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ShipBob provides customized services and order fulfillment. The company recognizes that each business is unique. Their tech-first approach to order and fulfillment is flexible and ready to accommodate any type of enterprise. If you have specific needs, you can contact one of ShipBob’s experts for a price quote.

What integrations are available for ShipBob?

ShipBob integrates easily with many e-commerce platforms in just a few clicks. You can use multiple channels or one exclusive store to connect to your ShipBob account. In just a few steps, you can integrate the software with eBay, Amazon, BigCommerce, Shopify, and WooCommerce. The system includes two-way communication with third-party platforms which means you can easily import orders and send data back for real-time syncing.

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Reviewed By Louie Andre
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