ShopKeep Review

Our score: 9.0 User satisfaction: 95%

What is ShopKeep?

ShopKeep is an intuitive point-of-sale (POS) software that works on iPad and Android devices. Created by a merchant for merchants, ShopKeep aims to solve challenges common to POS systems in the simplest way possible. It is best used by small to medium retail and food and beverage businesses where quick service is often required.

As a cloud-based solution, ShopKeep helps users achieve and maintain convenient and streamlined staff, payments, inventory, and marketing management. The software can be utilized for both physical and ecommerce stores. It can also be used alongside the ShopKeep hardware, which is a complete POS system.

To make simplified management possible, ShopKeep can be integrated with top business tools that you’re probably already using in your business. These include Quickbooks, MailChimp, and Ecwid. ShopKeep also comes with iOS and Android apps that allow you to manage and monitor your inventory and staff even when you’re on-the-go.

As mentioned above, ShopKeep was created by a business owner who understands that every business has different needs. This is why ShopKeep’s quote-based plans are always customized.

Overview of ShopKeep Benefits

ShopKeep offers the following key benefits: 

Intuitive and user-friendly interface

Running a business can already be complex and stressful as it is. Thankfully, there are aspects that you can choose to simplify, including point-of-sale (POS) transactions and payment processing. With ShopKeep’s intuitive and user-friendly touchscreen interface, it’s possible.

ShopKeep was designed to capitalize on today’s touchscreen device technology. Because of this, anyone who will use ShopKeep won’t have a hard time figuring out the system. Your team will only need some hands-on practice and they can get around the program in no time.

Real-time and comprehensive reports

ShopKeep provides you with real-time and in-depth insights into how well your business is going. Comprehensive reports and analytics eliminate the guesswork, as you will be presented with actual data. You can also set up customized reports to get exactly the data you need. 

These reports will help you gauge your business’s performance, allowing you to plan for further development. Also, with these actionable analytics, you can always stay one step ahead of your game.

Simplified inventory management

As a full-featured POS system, ShopKeep also offers a simplified inventory system designed to help business owners and users save time and prevent costly mistakes. With ShopKeep, adding, modifying, and deleting inventory becomes a breeze.

ShopKeep’s inventory tool also lets you delegate inventory receiving to your staff without having to grant them full access to confidential or sensitive data. You can add items one by one or in bulk. So, whether you’re adding one or 1,000, there’s no need to worry.

Furthermore, you also get access to inventory reports that will give you insight into sales trends and inventory value. ShopKeep also simplifies inventory tracking and reordering.

Streamlined staff management

Managing a business requires a delicate balance. You have to run your company so that you ensure good revenue and profit. But aside from that, you also have to make sure that your human resource is maximized and taken care of at the same time.

ShopKeep is not just a simple payment processing system. It also serves as an employee management and tracking system. ShopKeep comes with a register app where your staff can easily clock in and out. You can also manage shifts and delegate tasks right in the program. With ShopKeep, you don’t have to purchase a separate time clock and scheduling system.

Smart integrations

ShopKeeps help you and your team do even more using just one system through integrations. You can integrate ShopKeep with QuickBooks Online so you can automate accounting. ShopKeep also integrates with MailChimp, letting you sync email marketing campaigns. ShopKeep can be linked with Ecwid as well.

Overview of ShopKeep Features

  • Real-time reports and analytics
  • Simplified inventory management
  • Sales trend reporting
  • Streamlined staff management
  • Easy labor tracking
  • Insights on-the-go
  • Automated accounting
  • Ecommerce support
  • Payment processing
  • Integrations and add-on features

ShopKeep Position In Our Categories

Knowing that businesses have specific business wants, it is only rational that they avoid going for an all-in-one, ”best” software solution. Regardless, it would be almost impossible to try to discover such a software solution even among sought-after software systems. The practicable thing to undertake is to make a list of the different important functions which entail consideration like major features, plans, technical skill aptitude of staff, business size, etc. After which, you should conduct the research thoroughly. Read some ShopKeep reviews and explore the other software products in your list more closely. Such comprehensive product research makes sure you drop ill-fitting apps and pay for the system which includes all the aspects your business requires.

Position of ShopKeep in our main categories:

TOP 10

ShopKeep is one of the top 10 Restaurant Management Software products

ShopKeep is also listed in the following subcategories:

Organizations have unique wants and requirements and no software application can be ideal in such a scenario. It is pointless to try to find an ideal out-of-the-box software app that fulfills all your business wants. The wise thing to do would be to customize the system for your specific wants, employee skill levels, budget, and other factors. For these reasons, do not hasten and pay for well-publicized popular applications. Though these may be widely used, they may not be the best fit for your unique requirements. Do your groundwork, check out each short-listed system in detail, read a few ShopKeep Restaurant Management Software reviews, contact the vendor for explanations, and finally choose the product that provides what you need.

How Much Does ShopKeep Cost?

ShopKeep Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ShopKeep offers simple pricing plans tailored to your business and needs. Every quote-based plan comes with the following features:

  • Intuitive register
  • Real-time analytics
  • Inventory management
  • Staff management tools
  • Unlimited inventory items
  • Unlimited users
  • Round-the-clock support

User Satisfaction

Positive Social Media Mentions 116
Negative Social Media Mentions 3

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ShopKeep reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ShopKeep. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ShopKeep pricing details?

ShopKeep Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ShopKeep offers simple pricing plans tailored to your business and needs. Every quote-based plan comes with the following features:

  • Intuitive register
  • Real-time analytics
  • Inventory management
  • Staff management tools
  • Unlimited inventory items
  • Unlimited users
  • Round-the-clock support

What integrations are available for ShopKeep?

ShopKeep integrates with a number of apps that you might be using for your store or business, including:

  • MailChimp
  • Bigcommerce
  • Quickbooks
  • Yext

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Reviewed By Jenny Chang
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