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Site24x7 Review

Site24x7
Our score: 9.0 User satisfaction: 100%

What is Site24x7?

Site24x7 is a cloud-based integrated solution for monitoring from popular cloud software company Zoho. What sets it apart from the pack is that it has the necessary tools to conduct monitoring in one platform. As such, there is no longer any need for companies to have multiple software for the task.

To give you an idea of what you can expect from Site24x7, it has website monitoring, server monitoring, network monitoring, and application monitoring tools. Apart from its core functions, it also provides API and third-party integration capabilities. Moreover, you can find IT automation, AI-based alerting, and status page support from Site24x7.

The all-in-one plan starts at $35 per month if you pay annually. However, if you prefer to acquire standalone website monitoring, infrastructure, APM, and MSP plans, you can do so as well.

Overview of Site24x7 Benefits

All-in-one monitoring platform

What makes Site24x7 different is that it is an all-in-one-monitoring solution. This means that you do not have to look far for your website monitoring, server monitoring, and application monitoring needs. Because of that, you can reduce your overhead costs since you can consolidate your monitoring requirements.

Global perspective

Site24x7 gives you a global perspective of website performance from more than 100 locations worldwide, as often as every minute, and make sure your public-facing websites, intranet URLs, and APIs that access back-end services are up, performing well, and returning data that you expect.

Infrastructure monitoring

Infrastructure monitoring for cloud, containers, and virtual servers helps gain insight into the resource usage of your infrastructure regardless of wherever it is deployed—on-premises, cloud, or hybrid. You can view graphs for system metrics including CPU utilization, memory usage, disk, and network traffic. Site24x7 also lets you set up alerts on performance statistics for individual processes and gather metrics for popular application services like Redis, Apache web server, and more using its plugin integrations.

Proactive application performance monitoring

Site24x7 enables you to proactively monitor application performance and be the first to know when critical functionalities in your application breaks. Record and simulate user transactions like login/sign up, add to cart or check-out flows on a real browser like Chrome and Firefox on regular intervals, and address potential issues before they affect end-users.

Robust insights and analytics

Site24x7 offers a comprehensive insight into multiple cloud environments. Automatically discover and monitor resource usage and operational data for numerous resources in your Amazon Web Services (AWS), Microsoft Azure environment, and Google Cloud Platform (GCP) services.

Rich feature set

Site24x7 offers additional features that include log management, instant alerts, reporting, customizable dashboards, support for MSPs and CSPs, IT Automation tools to auto-remediate issues, root cause analysis, and more.

Overview of Site24x7 Features

  • Website Availability Monitoring
  • .NET Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange, etc.)
  • Web Page Defacement Monitoring
  • Java Application Monitoring
  • Ruby Monitoring
  • REST API Monitoring
  • Amazon Web Services (AWS) Monitoring
  • Microsoft Azure Monitoring
  • Google Cloud Platform (GCP) Monitoring
  • Mail Server Monitoring
  • PHP Monitoring
  • FTP Monitoring
  • VMware Monitoring
  • SSL Certificate Monitoring
  • SLA Management
  • Server Monitoring – Windows, Linux, FreeBSD & OS X
  • Application Performance Monitoring
  • POP3, SMTP, & IMAP Monitoring
  • DNS Monitoring
  • Network Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Transaction Monitoring
  • Website Application Monitoring (Real Browser Monitoring)
  • 50+ Plugin Integrations
  • Log Management

What Problems Will Site24x7 Solve?

Problem #1: Slow load times of client pages

Solution: Site24x7 can identify the root cause of the pages’ slow load times, whether it is in the front-end, a server-side matter, or an application-side issue. To that end, the solution will trace which transaction exactly is affected. Afterward, it will execute the necessary actions to solve the problem.

Problem #2: Downtime in a single geographic location

Solution: Site24x7 provides companies with over 100 monitoring locations. This way, they can conduct tests that enable them to discover whether a geographic issue is the cause of the problem. If not, the platform can still point them to the source for them to rectify it.

Problem #3: Custom data collection

Solution: Site24x7 has APIs and third-party integrations to allow organizations to gather data their own way.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Site24x7 Position In Our Categories

Because businesses have distinct business-related wants, it is only reasonable they abstain from seeking an all-encompassing, ”best” software product. Still, it would be futile to try to come across such a software system even among widely used software products. The better step to undertake would be to make a list of the different vital aspects which demand careful thought including essential features, price plans, technical skill levels of staff members, company size, etc. Then, you must double down on the research to a full extent. Read some of these Site24x7 review articles and scrutinize the other software systems in your list in detail. Such well-rounded product investigation makes sure you stay away from ill-fitting apps and choose the one which offers all the tools you require business requires.

Position of Site24x7 in our main categories:

TOP 10

Site24x7 is one of the top 10 Application Performance Monitoring Software products

TOP 20

Site24x7 is one of the 20 IT Management Software products

TOP 5

Site24x7 is one of the top 5 Network Management Software products

If you are interested in Site24x7 it may also be a good idea to investigate other subcategories of Application Performance Monitoring Software listed in our base of B2B software reviews.

It is important to note that hardly any software in the Application Performance Monitoring Software category will be a perfect solution that can match all the needs of all business types, sizes and industries. It may be a good idea to read a few Site24x7 Application Performance Monitoring Software reviews first as specific services may perform well exclusively in a very small group of applications or be created with a really specific type of industry in mind. Others may operate with an idea of being easy and intuitive and as a result lack complex functions desired by more experienced users. You can also find software that support a wide group of customers and provide a powerful feature base, however this frequently comes at a more significant price of such a service. Be certain that you're aware of your requirements so that you purchase a solution that offers exactly the features you search for.

How Much Does Site24x7 Cost?

Site24x7 Pricing Plans:

Free Trial

Pro

$35/month

Classic

$89/month

Elite

$225/month

Enterprise

$449/month

Site24x7 all-in-one platform has four enterprise pricing options. We have listed these below to help you determine which one is the best for your organization.

Pro – $35/month/annual billing

  • 40 Basic Monitoring
  • 3 Advanced Monitors
  • 5 Network Interfaces
  • 500 MB Logs
  • 500,000 RUM Pageviews & 5 Sites
  • 150 SMS/Voice Credits per Month
  • Multi-user
  • Third-party Integrations
  • Premium Support

Classic – $89/month/annual billing

  • All Pro Features
  • 100 Basic Monitoring
  • 5 Advanced Monitors
  • 10 Network Interfaces
  • 1 Million RUM Pageviews & 10 Sites
  • 250 SMS/Voice Credits per Month

Elite – $225/month/annual billing

  • All Classic Features
  • 250 Basic Monitoring
  • 10 Advanced Monitors
  • 50 Network Interfaces
  • 1 GB Logs
  • 5 Million RUM Pageviews & 10 Sites
  • 400 SMS/Voice Credits per Month

Enterprise – $449/month/annual billing

  • All Elite Features
  • 500 Basic Monitoring
  • 25 Advanced Monitors
  • 100 Network Interfaces
  • 10 Million RUM Pageviews & 10 Sites
  • 500 SMS/Voice Credits per Month

Site24x7 has various plans available for standalone website monitoring, infrastructure, APM, and MSP.

User Satisfaction

Positive Social Media Mentions 27
Negative Social Media Mentions 0

We realize that when you make a decision to buy Application Performance Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Site24x7 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Site24x7. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Swedish

Pricing Model

  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Site24x7 pricing details?

Site24x7 Pricing Plans:

Free Trial

Pro

$35/month

Classic

$89/month

Elite

$225/month

Enterprise

$449/month

Site24x7 all-in-one platform has four enterprise pricing options. We have listed these below to help you determine which one is the best for your organization.

Pro – $35/month/annual billing

  • 40 Basic Monitoring
  • 3 Advanced Monitors
  • 5 Network Interfaces
  • 500 MB Logs
  • 500,000 RUM Pageviews & 5 Sites
  • 150 SMS/Voice Credits per Month
  • Multi-user
  • Third-party Integrations
  • Premium Support

Classic – $89/month/annual billing

  • All Pro Features
  • 100 Basic Monitoring
  • 5 Advanced Monitors
  • 10 Network Interfaces
  • 1 Million RUM Pageviews & 10 Sites
  • 250 SMS/Voice Credits per Month

Elite – $225/month/annual billing

  • All Classic Features
  • 250 Basic Monitoring
  • 10 Advanced Monitors
  • 50 Network Interfaces
  • 1 GB Logs
  • 5 Million RUM Pageviews & 10 Sites
  • 400 SMS/Voice Credits per Month

Enterprise – $449/month/annual billing

  • All Elite Features
  • 500 Basic Monitoring
  • 25 Advanced Monitors
  • 100 Network Interfaces
  • 10 Million RUM Pageviews & 10 Sites
  • 500 SMS/Voice Credits per Month

Site24x7 has various plans available for standalone website monitoring, infrastructure, APM, and MSP.

What integrations are available for Site24x7?

Site24x7 has APIs, which lets you connect with any platform with ease. There are plugin integrations available as well. The following are only a few examples:

  • Jira
  • ConnectWise Manage
  • WebHooks
  • PagerDuty
  • Slack
  • Zapier
  • Microsoft Teams
  • ManageEngine AlarmsOne
  • ManageEngine ServiceDesk Plus MSP
  • HipChat
  • Stride
  • ServiceNow
  • OpsGenie
  • Nagios
  • Oracle
  • MongoDB
  • WordPress
  • Postgres
  • ActiveMQ
  • Kafka
  • Hadoop
  • Mule
  • Twilio
  • Python
  • SQL
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Reviewed By Jenny Chang
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