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Stride Review

Stride
Our score: 8.8 User satisfaction: 95%
Logo of Stride

What is Stride?

Stride is a chat and messaging as well as collaboration software that was re-engineered from what was formerly HipChat. Both the current and former product is from Atlassian, the company that brought us popular tools such as Trello, Jira, Confluence, and Bitbucket. HipChat is still there but has been rebranded as a self-hosted team communication platform for enterprises. On the other hand, Stride is offered as a complete team communication solution that takes the best elements of HipChat, reinforced with smart features as well as natively hosted audio and video functionality.

Stride is positioned by Atlassian as a direct competitor and alternative to the hugely popular Slack. As such it has been equipped with new features aside from the normal chat and messaging functions offered by other similar software. One notable addition is the Actions and Decisions function where you can isolate and assign tasks as “to-do” messages, with completed actions posted so everyone in the chat room is aware. You can also isolate important decisions from conversations and save them for reference anytime.

Overview of Stride Benefits

Free and affordable plan. There are just two plans to choose from – a free one and another that goes for $3 per user per month. For all intents and purposes, even the freeware is enough for your team communication needs as it comes with unlimited users, group chat rooms, direct messaging, group video and voice meetings. It limits you to 5GB storage and 25K message history. The paid plan lifts all limitations and adds advanced functionality.

Do more, talk less. Stride’s Focus Mode function mutes all notifications and distractions, and lets you devote more hours on your work. But the system can still collect messages, decisions and assigned tasks (while you were in isolation), which you can review later on.

Instant audio or video meeting. Just a click away and you can turn your chat into audio or face to face video conferencing. You can quickly change a discussion into a presentation by sharing your screen from any video meeting.

Mark decisions and create/assign tasks. This nifty feature lets you allows you to mark chat as a decision and get back to it later if it has been completed. You also make tasks and assign them to persons in the chat room.

Collaborate and connect from any device. Stride supports any web-connected device and platform (Windows, Mac, Linux) and has mobile apps for Android and iOS, enabling team members to connect and collaborate anytime from any location on any device.

Integrate with hundreds of apps. Aside from offering deep integration with all the other apps in the Atlassian line up, Stride works with and supports hundreds (over 2,000 actually) of third party apps and services.

Overview of Stride Features

  • Group Chat
  • Direct Messaging
  • Video Chat
  • Voice Calling
  • Audio/Video Conferencing
  • File Sharing
  • Group Screen Sharing
  • Task and Decision Tracking
  • Guest Access
  • Message Editor
  • Advanced User Management
  • Search Function
  • Per Room Notifications
  • Status Setting
  • Focus Mode
  • Integration
  • Mobile Apps

Stride Position In Our Categories

Since companies have their own business wants, it is only practical that they steer clear of settling on a one-size-fits-all, ”best” software. Regardless, it would be almost impossible to try to come across such an app even among well-known software solutions.
The right thing to do should be to list the numerous essential aspects that call for a consideration such as key features, plans, skill capability of the employees, company size, etc. The second step is, you must conduct your product research systematically. Go over some of these Stride reviews and explore the other applications in your shortlist more closely. Such all-encompassing product research makes sure you keep away from poorly fit apps and pay for the system that includes all the function you require business requires to be successful.

Position of Stride in our main categories:

TOP 50

Stride is one of the top 50 Customer Support Software products

Stride is also listed in the following subcategories:

Every organization has different requirements and requires an application that can be personalized for their size, type of employees and buyers, and the specific industry they are in. For these reasons, no software can proffer perfect tools off-the-shelf. When you look for a software product, first be sure what you want it for. Read some Stride Customer Support Software reviews and ask yourself do you need basic tools or do you need advanced features? Are there any industry-specific tools that you are searching for? Find the answers to these queries to assist your search. There are multiple elements that you need to consider and these include your finances, particular business requirements, your company size, integration needs etc. Take your time, check out a few free trials, and finally choose the app that provides all that you require to boost your firm efficiency and productivity.

How Much Does Stride Cost?

Stride Pricing Plans:

Free Trial

Standard

$3 per user/month

Free

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • File sharing & 5GB storage
  • 10 apps or bots
  • Message history up to 25K messages

Standard – $3 per user/month

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • Unlimited file sharing & storage
  • Unlimited apps and bots
  • Unlimited message history
  • Advanced Meetings functionality
  • Group screen sharing
  • Remote desktop control
  • User management

User Satisfaction

Positive Social Media Mentions 122
Negative Social Media Mentions 6

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Stride reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Stride. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Stride pricing details?

Stride Pricing Plans:

Free Trial

Standard

$3 per user/month

Free

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • File sharing & 5GB storage
  • 10 apps or bots
  • Message history up to 25K messages

Standard – $3 per user/month

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • Unlimited file sharing & storage
  • Unlimited apps and bots
  • Unlimited message history
  • Advanced Meetings functionality
  • Group screen sharing
  • Remote desktop control
  • User management

What integrations are available for Stride?

Stride integrates with the rest of Atlassian’s tools and apps as well as hundreds of third-party software, platforms and services.

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Reviewed By Nestor Gilbert
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Stride has rebranded!
They're now called:

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