Techinline FixMe.IT REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.4

What is Techinline FixMe.IT?

Techinline FixMe.IT is a product that enables remote troubleshooting and users can view, diagnose, and resolve problems on computers located anywhere in the world. The specialist can be located anywhere, but the app makes it look like he or she is working on two machines placed on the same table.

You only need an internet connection and browser to launch a Techinline remote session between any two computers. Thus, it is an ideal app for instant access and on-demand customer support. Simply log into your Techinline account online to start the support session, then direct your customer to techinline.net to get a 6-digit Client ID number. Enter this number in the corresponding field on your end and start resolving your customer’s technical issues.

Overview of Techinline FixMe.IT Benefits

Key benefits include:

  • Unattended access
  • Remote reboot and reconnect (safe-mode included)
  • Unlimited simultaneous remote sessions
  • File transfer
  • Branding
  • Video recording
  • Restart as a system service

Reviewers regard Techinline as an easy-to-use and reasonably priced alternative to some of the complex and expensive remote support tools in the market.

Overview of Techinline FixMe.IT Features

  • 2-way desktop sharing
  • Browser-based solution
  • File and clipboard transfer
  • Instant messaging chat
  • Multi-monitor support
  • Logoff/logon & switch user
  • Whiteboard tools
  • Restart in safe mode
  • Reboot & automatically reconnect
  • Perform administrative tasks

What Problems Will Techinline FixMe.IT Solve?

Techinline is primarily used by IT personnel to provide remote support without the need to visit the site. Real-life scenarios include:

  1. Client located in a different region or country requires immediate technical support with their machine. The expert (account holder) connects to their machine using Techinline and resolves the technical issue remotely.
  2. Techinline can be used to share own desktop with a remote party. This makes Techinline an effective solution for remote training or demo purposes. The expert can share their desktop view/control with the remote party and demonstrate a project or operation on their screen.
  3. Techinline can be used for unattended access. The expert can connect to clients’ machines during after-hours to provide maintenance and support in the client’s absence.

Techinline FixMe.IT Position In Our Categories

Position of Techinline FixMe.IT in our main categories:

200

Techinline FixMe.IT is one of the top 200 Customer Support Software products

200

Techinline FixMe.IT is one of the top 200
Customer Support Software products


Techinline FixMe.IT is also listed in the following subcategories:

Category:Position:
Remote Support Software#11

It's crucial to realize that almost no software in the Customer Support Software category is going to be an ideal solution able to match all the goals of all company types, sizes and industries. It may be a good idea to read a few Techinline FixMe.IT reviews first as specific services may excel only in a very narrow set of applications or be created with a very specific industry in mind. Others might function with an idea of being easy and intuitive and consequently lack advanced functionalities needed by more experienced users. You can also find solutions that support a broad group of users and offer a powerful feature base, but this in most cases comes at a more significant price of such a software. Make sure you're aware of your requirements so that you purchase a solution that has all the functionalities you search for.

How Much Does Techinline FixMe.IT Cost?

Techinline FixMe.IT Pricing Plans For Enterprises & Small Business:

Techinline pricing is for two types of licenses:

Subscription License

  • Monthly subscription: $30
  • Quarterly subscription: $85
  • Semi-annual subscription: $160
  • Yearly subscription: $300

Features

  • Unlimited number of concurrent support sessions using a single license
  • Includes unattended access feature (up to 150 unattended computers per license)
  • Each license can be used on a single computer at a given time
  • Automatically renews at the end of each purchased term

Per-session License

  • 5 session bundle: $39
  • 20 session bundle: $119
  • 50 session bundle: $289
  • 100 session bundle: $569

Features

  • Pay for a number of support sessions rather than a specific time-period
  • Does not include unattended access feature
  • Unlimited number of concurrent support sessions using a single license
  • Can connect to same machine within 12 hours multiple times without being charged with additional session

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Techinline FixMe.IT reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Techinline FixMe.IT. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

1

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TICKETS

What are Techinline FixMe.IT pricing details?

Techinline FixMe.IT Pricing Plans:

Techinline pricing is for two types of licenses:

Subscription License

  • Monthly subscription: $30
  • Quarterly subscription: $85
  • Semi-annual subscription: $160
  • Yearly subscription: $300

Features

  • Unlimited number of concurrent support sessions using a single license
  • Includes unattended access feature (up to 150 unattended computers per license)
  • Each license can be used on a single computer at a given time
  • Automatically renews at the end of each purchased term

Per-session License

  • 5 session bundle: $39
  • 20 session bundle: $119
  • 50 session bundle: $289
  • 100 session bundle: $569

Features

  • Pay for a number of support sessions rather than a specific time-period
  • Does not include unattended access feature
  • Unlimited number of concurrent support sessions using a single license
  • Can connect to same machine within 12 hours multiple times without being charged with additional session

What integrations are available for Techinline FixMe.IT?

Information not available.

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