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9 months ago
Pros: ZAP's Cube Express lets us build any custom, simple to understand report easily. It does an amazing job of reading the relationships and having them ready for you when you go to build. Support has been very helpful to us as well.
Cons: I would have liked that the migration was covered if it is done within a certain number of months. That's not a deal breaker by any means though. We also haven’t upgraded to the latest version yet so we have yet to comment of any problems.
1 year ago
Pros: The instructor who helped us in installing ZAP was very well versed in her knowledge and rexperience with the tool. She was also interested in what we wanted to know and was willing to take the discussion further after class was done to help. I found the training to be spot on in addressing my need and not hard to understand.
Cons: My biggest challenge was the sudden changes as we are not on the newest version of the application. Being a few versions behind, they don't offer in class training on older versions. I do not fault ZAP for keeping up while my company has yet to do so.
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