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Zoho CRM REVIEW

CRM Software

20 user reviews
USER SATISFACTION 92%
OUR SCORE 9.4

User reviews


User reviews in total: 20

15
4
1
0
0

Average Rating:

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The most favorable review

Lynn

11 months ago


Pros: This tool is very simple and has an exhaustive set of features such as for lead management, allowing a salesperson to keep the track of all his leads. It also has a great dashboard that provides detailed and beautiful analytics, as well as integration with other applications like MailChimp, Google Apps, etc.

Cons: Its actions on redundant data need to be improved such that if there is redundant data, it should provide notification to admin as well as stakeholder's involved.

The least favorable review

Anonymous Reviewer

5 months ago


Pros: Reporting, field mapping, ease of being able to categorize our clients.

Cons: Very glitchy. A system glitch has created producers and split up some of our clients. The email, notes, and other sections go missing on occasion. Basically, this makes the CRM unusable. Customer support is always very very very slow in resolving any issues. Support is not able to help across Zoho products. Sometimes it really confuses them if you mention something else. The responses are canned. I often think that I am chatting with a bot.

Published 1 year ago
Verified
user
Great UI. Fast to work with. Zoho appears to be highly efficient. It's cost effective. A CRM that's really easy to use.



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
You can kick things off free of charge. A non-technical individual can get things going in a few days. That means having the ability to enter activities and leads;...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Zoho CRM offers flexible functionality for small businesses, start ups and non-profits at a fraction of the cost. The CRM not only allows us to manage contacts, but also...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Zoho is a great CRM for your small business if you are just starting out and you don't want to break the bank. It has a lot of features that you can take advantage of...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
Zoho CRM has been very flexible for our needs. Its attributes and pricing was a great fit. It also excels in integration, like its mail integration which was a huge plus...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
It's simple in managing the sales life cycle. It's helpful in acuquiring info within open potentials or leads that have yet been contacted. That way you can concentrate...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
Zoho CRM happens to be one fine software. It's quick and comes packaged with everything. For the past few months, I've been utilizing it for customer support, reporting,...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I love how it's within a reasonable price point. It's so simple to use (as long you know your way around tech). In my opinion, it's intuitive. The 2016 roll-out was...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
Zoho CRM is intuitive and easy to use with many features included while having reasonable prices. It can be integrated with all the system applications, marketing tools,...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
Zoho CRM happens to be a simplified CRM that I've seen throughout my sales career. It certainly has its upsides. It has simple integration with other internet apps....



What do you think about this review? Great Poor

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