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Zoho Forms Review

Zoho Forms
Our score: 8.5 User satisfaction: 96%

What is Zoho Forms?

Zoho Forms is a powerful online-form builder that can create or collect forms from multiple systems, platform, and mobile apps, and to share those with other users. As pointed out, these forms are mobile-ready, and can be accessed/shared on the go. The program aims to help team members attach public links to their forms, and email them to colleagues or external collaborators. At the same time, data is well-organized, stored, and secured.

What Zoho Forms does is to transfer data in cloud, where it will be saved and protected far longer than in local systems. At the same time, it will be accessible to every assigned person on every location, a feature international companies find invaluable to save money and time. Zoho Forms is practical, easy to use, and affordable, which means that it was tailored to suit businesses of all scales.

Overview of Zoho Forms Benefits

Zoho Forms is an easy and flexible tool which will allow you to create forms using a drag-and-drop functionality, namely to move and transform fields easily in order to personalize your documentation. At the same time, Zoho Forms is mobile-friendly, which indicates that you will be able to create, share, and access content wherever you are. This is beneficial for global companies that have teams assigned in different locations. As a collateral consequence, the firm will also be able to save costly communication funds, as all employees will be able to work together and to share forms instantly.

Zoho gives forms that little detail that lacks to make them more personal, since they are customized easily, and the creator doesn’t have to follow any form rules but his own. He won’t even have to worry about validating inputs, because validation will happen automatically.

Another thing Zoho Forms handles well are digital signatures: using this program, you can enforce approvals and paper trails, and increase both the credibility and the awareness of your brand. On your behalf, you will confirm that building forms has never been friendlier, since the builder is extremely robust in features, fast, and able to store information in cloud.

Finally, Zoho Form will transform your working environment into a pleasant collaboration haven, where all members are connected and they share information on time. The risk of missing deadlines and losing data are minimal, and the same is protected from any potential intrusion or misuse.

Overview of Zoho Forms Features

  • Drag & Drop Elements
  • Responsive Forms
  • Team decisions
  • Record Summaries
  • Approvals
  • Sharing
  • Email Campaigns
  • Offline sharing with QR codes
  • Sheets
  • Analytics
  • Customization
  • Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Zoho Forms Position In Our Categories

Knowing that businesses have special business-related demands, it is wise that they avoid paying for an all-in-one, ”best” software solution. However, it would be futile to discover such a software solution even among branded software products. The practicable thing to undertake is to write the varied essential aspects that need inspection including important features, costing, technical skill competence of staff, company size, etc. Next, you must double down on the research exhaustively. Have a look at these Zoho Forms analyses and scrutinize the other solutions in your shortlist in detail. Such detailed product research can make sure you keep away from poorly fit software solutions and buy the system which has all the features you require company requires in sustaining growth.

Position of Zoho Forms in our main categories:

TOP 100

Zoho Forms is one of the top 100 Collaboration Software products

TOP 50

Zoho Forms is one of the top 50 Remote Work Software products

Zoho Forms is also listed in the following subcategories:

There are popular and widely used applications in each software group. But are they automatically the best fit for your organization’s specific needs? A trendy software solution may have thousands of users, but does it provide what you require? For this reason, do not blindly invest in popular systems. Read at least a few Zoho Forms Forms Automation Software reviews and mull over the aspects that you desire in the software such as the fees, main tools, available integrations etc. Then, select a few solutions that fit your needs. Check out the free trials of these products, read online reviews, get clarifications from the seller, and do your investigation meticulously. This exhaustive groundwork is certain to help you find the best software platform for your company’s special wants.

How Much Does Zoho Forms Cost?

Zoho Forms Pricing Plans:

Free Trial

Free Plan

Free

Basic Plan

$10.00/month

Standard Plan

$25.00/month

Professional Plan

$50.00/month

Premium Plan

$100.00/month

Zoho Forms is available in four different payment plans, each of them subject to consequence-free canceling:

Free Plan

  • 3 Forms
  • 500 submissions/month
  • Unlimited reports
  • 200MB File Storage

Basic Plan – $10.00/month (billed monthly) or $8/month (billed annually) plus tax, as applicable

  • 1 User
  • Unlimited Forms
  • 10,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 500 MB Storage
  • Built-in Custom Themes

Standard Plan – $25.00/month (billed monthly) or $20/month (billed annually) plus tax, as applicable

  • 10 Users
  • Unlimited Forms
  • 25,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 2 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

Professional Plan – $50.00/month (billed monthly) or $40/month (billed annually) plus tax, as applicable

  • 25 Users
  • Unlimited forms
  • 75,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 5 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

Premium Plan $100.00/month (billed monthly) or $80/month (billed annually) plus tax, as applicable

  • 100 Users
  • Unlimited Forms
  • 150,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 10 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

You may also choose to avail 10,000 additional submissions for only $96/year. They also offer 5 GB of extra storage for $48. These add-ons, however, are not applicable for the free plan.

User Satisfaction

Positive Social Media Mentions 96
Negative Social Media Mentions 4

We realize that when you make a decision to buy Forms Automation Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Forms reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Forms. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Zoho Forms Comparisons

Zoho Forms user reviews

ZOHO Forms – GREAT form creation but offers VERY poor folder organization for forms

Read full review >
Anonymous Reviewer
2/5

Overall impression

3/5

Customer Support

3/5

Value for Money

1/5

Ease of Use

Published on: 23.01.2019 Company Size: 11-50 Employees Industry: Media Production

What are Zoho Forms pricing details?

Zoho Forms Pricing Plans:

Free Trial

Free Plan

Free

Basic Plan

$10.00/month

Standard Plan

$25.00/month

Professional Plan

$50.00/month

Premium Plan

$100.00/month

Zoho Forms is available in four different payment plans, each of them subject to consequence-free canceling:

Free Plan

  • 3 Forms
  • 500 submissions/month
  • Unlimited reports
  • 200MB File Storage

Basic Plan – $10.00/month (billed monthly) or $8/month (billed annually) plus tax, as applicable

  • 1 User
  • Unlimited Forms
  • 10,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 500 MB Storage
  • Built-in Custom Themes

Standard Plan – $25.00/month (billed monthly) or $20/month (billed annually) plus tax, as applicable

  • 10 Users
  • Unlimited Forms
  • 25,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 2 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

Professional Plan – $50.00/month (billed monthly) or $40/month (billed annually) plus tax, as applicable

  • 25 Users
  • Unlimited forms
  • 75,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 5 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

Premium Plan $100.00/month (billed monthly) or $80/month (billed annually) plus tax, as applicable

  • 100 Users
  • Unlimited Forms
  • 150,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 10 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

You may also choose to avail 10,000 additional submissions for only $96/year. They also offer 5 GB of extra storage for $48. These add-ons, however, are not applicable for the free plan.

What integrations are available for Zoho Forms?

Zoho Forms can be integrated with all Zoho products, but also third-party apps and systems:

  • Zoho CRM
  • Zoho Support
  • Zoho Campaigns
  • Zoho Books
  • Zoho Creator
  • Zoho Recruit
  • Zoho Docs
  • Zoho People
  • Google Docs
  • MailChimp
  • WordPress

Zoho Forms average rating:

Average score
2.5/5 (1 user reviews)
2/5

Overall impression

4/5

Customer Support

1/5

Value for Money

3/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: The platform is pretty easy to use once you figure it out. Their documentation is very involved; some of it is REALLY intense especially for the non-programmer. The ability to add photos or images to your forms is a great feature.

CONS: There are NO folder structures WHATSOEVER with the platform. So, what does this mean? It means that if you have HUNDREDS and HUNDREDS of forms, you will need click through PAGE after PAGE to find the ONE you are looking for ---- OR ---- you will ALWAYS have to go to the very top of the page and type in the name of the form. ----- That is, if you EVEN REMEMBER the NAME of your form. I have no clue why a folder structure has not been implemented yet for users to simply organize their forms in separate folders, bins --- whatever you want to call it! If you can't get organized, what is the point of trying to run your business with forms that can't be organized? Sorry, but this is a MAJOR negative for zoho forms. One such, that we are very unhappy with. Being able to approve your forms' data can be confusing going back and forth from crm to forms, especially if your form user did not submit the required data in your form in order for it to be synched upon submission.

Reviewed 1 year ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The platform is pretty easy to use once you figure it out. Their documentation is very involved; some of it is REALLY intense especially for the non-programmer. The ability to add photos or images to your forms is a great feature.

CONS: There are NO folder structures WHATSOEVER with the platform. So, what does this mean? It means that if you have HUNDREDS and HUNDREDS of forms, you will need click through PAGE after PAGE to find the ONE you are looking for ---- OR ---- you will ALWAYS have to go to the very top of the page and type in the name of the form. ----- That is, if you EVEN REMEMBER the NAME of your form. I have no clue why a folder structure has not been implemented yet for users to simply organize their forms in separate folders, bins --- whatever you want to call it! If you can't get organized, what is the point of trying to run your business with forms that can't be organized? Sorry, but this is a MAJOR negative for zoho forms. One such, that we are very unhappy with. Being able to approve your forms' data can be confusing going back and forth from crm to forms, especially if your form user did not submit the required data in your form in order for it to be synched upon submission.

Reviewed 1 year ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

ZOHO Forms – GREAT form creation but offers VERY poor folder organization for forms

Read full review >
Anonymous Reviewer
2/5

Overall impression

3/5

Customer Support

3/5

Value for Money

1/5

Ease of Use

Published on: 23.01.2019 Company Size: 11-50 Employees Industry: Media Production

PROS: The platform is pretty easy to use once you figure it out. Their documentation is very involved; some of it is REALLY intense especially for the non-programmer. The ability to add photos or images to your forms is a great feature.

CONS: There are NO folder structures WHATSOEVER with the platform. So, what does this mean? It means that if you have HUNDREDS and HUNDREDS of forms, you will need click through PAGE after PAGE to find the ONE you are looking for ---- OR ---- you will ALWAYS have to go to the very top of the page and type in the name of the form. ----- That is, if you EVEN REMEMBER the NAME of your form. I have no clue why a folder structure has not been implemented yet for users to simply organize their forms in separate folders, bins --- whatever you want to call it! If you can't get organized, what is the point of trying to run your business with forms that can't be organized? Sorry, but this is a MAJOR negative for zoho forms. One such, that we are very unhappy with. Being able to approve your forms' data can be confusing going back and forth from crm to forms, especially if your form user did not submit the required data in your form in order for it to be synched upon submission.

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Reviewed By Louie Andre
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