What are the best aspects of this product?
Having that freedom to explore and do whatever it is you need from varying views without going through the extra steps is awesome. The UI is super-friendly. It gives a wide range of choices so you won't be led to doing things the wrong way. At the same time, you can manage things well to keep things at optimal performance.
What aspects are problematic or could work better?
Certain small UI issues are spotted in the Chrome browser. This needs to be fixed badly. For instance, when you try opening the bug view, and re-sizing the chrome browser, the view would somehow go missing. So far, that's the only actual bug that I've come across.
What specific problems in your company were solved by this product?
Management of time, analysis of project workflow, and mostly for fixing system bugs. Having clear communication and exposure with the team to gain an understanding of what happened before, what's happening now, and anticipating future situation for every project. The UI puts everyone in one page so the team can effectively collaborate and understand each other's skillset.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?