FixMe.IT Review
What is FixMe.IT?
FixMe.IT is a product that enables remote troubleshooting and users can view, diagnose, and resolve problems on computers located in any location around the world. The specialist can be located anywhere, but the app makes it look like he or she is working on two machines placed on the same table.
You only need an internet connection and browser to launch a FixMe.IT remote session between any two computers. Thus, it is an ideal app for instant access and on-demand customer support. Simply log into your FixMe.IT account online to start the support session, then direct your customer to the support team to get a 6-digit Client ID number. Enter this number in the corresponding field on your end and start resolving your customer’s technical issues.
FixMe.IT by Techinline is available only in the US, Canada, the UK, Australia, and New Zealand.
Show MoreOverview of FixMe.IT Benefits
Key benefits include:
- Unattended access
- Remote reboot and reconnect (safe-mode included)
- Unlimited simultaneous remote sessions
- File transfer
- Branding
- Video recording
- Restart as a system service
Reviewers regard FixMe.IT as an easy-to-use and reasonably priced alternative to some of the complex and expensive remote support tools in the market.
Show MoreOverview of FixMe.IT Features
- 2-way desktop sharing
- Browser-based solution
- File and clipboard transfer
- Instant messaging chat
- Multi-monitor support
- Logoff/logon & switch user
- Whiteboard tools
- Restart in safe mode
- Reboot & automatically reconnect
- Perform administrative tasks
What Problems Will FixMe.IT Solve?
FixMe.IT is primarily used by IT personnel to provide remote support without the need to visit the site. Real-life scenarios include:
- Client located in a different region or country requires immediate technical support with their machine. The expert (account holder) connects to their machine using FixMe.IT and resolves the technical issue remotely.
- FixMe.IT can be used to share own desktop with a remote party. This makes FixMe.IT an effective solution for remote training or demo purposes. The expert can share their desktop view/control with the remote party and demonstrate a project or operation on their screen.
- FixMe.IT can be used for unattended access. The expert can connect to clients’ machines during after-hours to provide maintenance and support in the client’s absence.
FixMe.IT Position In Our Categories
Since companies have distinct business demands, it is reasonable they abstain from adopting a one-size-fits-all, “perfect” business program. Just the same, it would be difficult to come across such an app even among popular software products. The logical step to undertake can be to make a list of the different critical aspects which entail inspection like critical features, packages, skill levels of staff members, company size, etc. Next, you should perform the research fully. Have a look at some of these FixMe.IT reviews and look into each of the solutions in your list more closely. Such well-rounded research guarantee you take out ill-fitting software products and choose the system that meets all the benefits your company requires in growing the business.
Position of FixMe.IT in our main categories:
TOP
200
FixMe.IT is one of the top 200 Customer Support Software products
There are popular and widely used systems in each software group. But are they necessarily the best fit for your enterprise’s unique wants? A market-leading software solution may have thousands of customers, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few FixMe.IT Remote Support Software reviews and mull over the elements that you desire in the software such as the fees, main features, available integrations etc. Then, select a few solutions that fit your requirements. Try out the free trials of these apps, read online opinions, get information from the seller, and do your homework thoroughly. This in-depth homework is certain to assist you select the finest software application for your company’s special wants.
How Much Does FixMe.IT Cost?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
What are FixMe.IT pricing details?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
- Monthly Plan: $30
- Annual Plan: $300
Features
- Unlimited number of concurrent support sessions using a single seat
- Up to 150 unattended computers per seat
- Each seat can be used on a single computer at a given time
- Automatically renews at the end of each purchased term
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We know that when you make a decision to buy a Remote Support Software it’s important not only to find out how experts score it in their reviews, but also to discover whether the real users and companies that purchased it are indeed content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FixMe.IT reviews across a wide range of social media sites. The information is then featured in an easy to understand way indicating how many people had positive and negative experience with FixMe.IT. With that information available you will be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FixMe.IT?
Information not available.
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