FixMe.IT Review
What is FixMe.IT?
FixMe.IT is a product that enables remote troubleshooting and users can view, diagnose, and resolve problems on computers located in any location around the world. The specialist can be located anywhere, but the app makes it look like he or she is working on two machines placed on the same table.
You only need an internet connection and browser to launch a FixMe.IT remote session between any two computers. Thus, it is an ideal app for instant access and on-demand customer support. Simply log into your FixMe.IT account online to start the support session, then direct your customer to the support team to get a 6-digit Client ID number. Enter this number in the corresponding field on your end and start resolving your customer’s technical issues.
FixMe.IT by Techinline is available only in the US, Canada, the UK, Australia, and New Zealand.
Show MoreOverview of FixMe.IT Benefits
Key benefits include:
- Unattended access
- Remote reboot and reconnect (safe-mode included)
- Unlimited simultaneous remote sessions
- File transfer
- Branding
- Video recording
- Restart as a system service
Reviewers regard FixMe.IT as an easy-to-use and reasonably priced alternative to some of the complex and expensive remote support tools in the market.
Show MoreOverview of FixMe.IT Features
- 2-way desktop sharing
- Browser-based solution
- File and clipboard transfer
- Instant messaging chat
- Multi-monitor support
- Logoff/logon & switch user
- Whiteboard tools
- Restart in safe mode
- Reboot & automatically reconnect
- Perform administrative tasks
What Problems Will FixMe.IT Solve?
FixMe.IT is primarily used by IT personnel to provide remote support without the need to visit the site. Real-life scenarios include:
- Client located in a different region or country requires immediate technical support with their machine. The expert (account holder) connects to their machine using FixMe.IT and resolves the technical issue remotely.
- FixMe.IT can be used to share own desktop with a remote party. This makes FixMe.IT an effective solution for remote training or demo purposes. The expert can share their desktop view/control with the remote party and demonstrate a project or operation on their screen.
- FixMe.IT can be used for unattended access. The expert can connect to clients’ machines during after-hours to provide maintenance and support in the client’s absence.
FixMe.IT Position In Our Categories
Because companies have particular business requirements, it is reasonable that they steer clear of settling on a one-size-fits-all, “perfect” software. Just the same, it is nearly futile to come across such application even among popular software systems. The practicable thing to do is to take note of the various key aspects that entail scrutiny like important features, packages, skill capability of staff members, organizational size, etc. After which, you must do the research fully. Read some of these FixMe.IT evaluations and scrutinize each of the software systems in your list in detail. Such all-encompassing research ensure you take out ill-fitting software products and choose the one that includes all the aspects your business requires.
Position of FixMe.IT in our main categories:
TOP
200
FixMe.IT is one of the top 200 Customer Support Software products
Every company has different requirements and requires a system that can be customized for their size, kind of workers and buyers, and the specific industry they are in. For these reasons, no software can provide perfect tools off-the-shelf. When you look for a software app, first be sure what you need it for. Read some FixMe.IT Remote Support Software reviews and ask yourself do you desire basic functionality or do you want sophisticated features? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these queries to aid your search. There are multiple elements that you need to mull over and these include your finances, particular business requirements, your company size, integration needs etc. Take your time, check out a few free trials, and finally choose the app that provides all that you require to improve your firm efficiency and productivity.
How Much Does FixMe.IT Cost?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
What are FixMe.IT pricing details?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
- Monthly Plan: $30
- Annual Plan: $300
Features
- Unlimited number of concurrent support sessions using a single seat
- Up to 150 unattended computers per seat
- Each seat can be used on a single computer at a given time
- Automatically renews at the end of each purchased term
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We know that when you make a decision to get a Remote Support Software it’s crucial not only to see how experts score it in their reviews, but also to check whether the real clients and companies that use these solutions are actually happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and FixMe.IT reviews across a wide array of social media sites. The data is then featured in an easy to understand form revealing how many people had positive and negative experience with FixMe.IT. With that information at hand you will be prepared to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FixMe.IT?
Information not available.
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