FixMe.IT Review
What is FixMe.IT?
FixMe.IT is a product that enables remote troubleshooting and users can view, diagnose, and resolve problems on computers located in any location around the world. The specialist can be located anywhere, but the app makes it look like he or she is working on two machines placed on the same table.
You only need an internet connection and browser to launch a FixMe.IT remote session between any two computers. Thus, it is an ideal app for instant access and on-demand customer support. Simply log into your FixMe.IT account online to start the support session, then direct your customer to the support team to get a 6-digit Client ID number. Enter this number in the corresponding field on your end and start resolving your customer’s technical issues.
FixMe.IT by Techinline is available only in the US, Canada, the UK, Australia, and New Zealand.
Show MoreOverview of FixMe.IT Benefits
Key benefits include:
- Unattended access
- Remote reboot and reconnect (safe-mode included)
- Unlimited simultaneous remote sessions
- File transfer
- Branding
- Video recording
- Restart as a system service
Reviewers regard FixMe.IT as an easy-to-use and reasonably priced alternative to some of the complex and expensive remote support tools in the market.
Show MoreOverview of FixMe.IT Features
- 2-way desktop sharing
- Browser-based solution
- File and clipboard transfer
- Instant messaging chat
- Multi-monitor support
- Logoff/logon & switch user
- Whiteboard tools
- Restart in safe mode
- Reboot & automatically reconnect
- Perform administrative tasks
What Problems Will FixMe.IT Solve?
FixMe.IT is primarily used by IT personnel to provide remote support without the need to visit the site. Real-life scenarios include:
- Client located in a different region or country requires immediate technical support with their machine. The expert (account holder) connects to their machine using FixMe.IT and resolves the technical issue remotely.
- FixMe.IT can be used to share own desktop with a remote party. This makes FixMe.IT an effective solution for remote training or demo purposes. The expert can share their desktop view/control with the remote party and demonstrate a project or operation on their screen.
- FixMe.IT can be used for unattended access. The expert can connect to clients’ machines during after-hours to provide maintenance and support in the client’s absence.
FixMe.IT Position In Our Categories
Because companies have specific business requirements, it is only rational that they abstain from picking a one-size-fits-all, ”best” software solution. Having said that, it is nearly futile to discover such application even among widely used software solutions. The logical step to do is to write the several important factors which demand consideration such as key features, price plans, technical skill competence of staff, organizational size, etc. The second step is, you should perform the product research systematically. Read these FixMe.IT reviews and scrutinize the other solutions in your list more closely. Such all-encompassing research can make sure you steer clear of poorly fit applications and pay for the system which provides all the features your company requires to achieve growth.
Position of FixMe.IT in our main categories:
TOP
200
FixMe.IT is one of the top 200 Customer Support Software products
Organizations have different wants and requirements and no software application can be just right in such a condition. It is useless to try to find a perfect out-of-the-box software app that meets all your business wants. The wise thing to do would be to customize the solution for your special needs, staff member skill levels, finances, and other factors. For these reasons, do not hasten and pay for well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your groundwork, check out each short-listed application in detail, read a few FixMe.IT Remote Support Software reviews, contact the maker for explanations, and finally settle for the application that provides what you want.
How Much Does FixMe.IT Cost?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
What are FixMe.IT pricing details?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
- Monthly Plan: $30
- Annual Plan: $300
Features
- Unlimited number of concurrent support sessions using a single seat
- Up to 150 unattended computers per seat
- Each seat can be used on a single computer at a given time
- Automatically renews at the end of each purchased term
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We know that when you choose to purchase a Remote Support Software it’s crucial not only to learn how professionals evaluate it in their reviews, but also to check if the actual people and companies that bought these solutions are actually happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FixMe.IT reviews across a wide array of social media sites. The data is then presented in a simple to digest way revealing how many customers had positive and negative experience with FixMe.IT. With that information at hand you should be ready to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FixMe.IT?
Information not available.
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