Always fantastic and helpful

What are the best aspects of this product?

Ben is awesome, I've had help from him in the past and this time, as he has always been, he was very fast and helpful. He quickly determined that I was out of disk space, deleted an old backup to create enough room to restart my services (not without confirming with me first, of course), and saved my butt again. I clearly need to do some housecleaning, but he bought me some time with my clients and I'm very grateful.

What aspects are problematic or could work better?

Grateful to use them!

Are you a current user of this product?

Yes