What are the best aspects of this product?
A reliable payment gateway is a crucial tool in every online entrepreneur's toolbox, and 2Checkout fits the bill quite perfectly. Through it, I've been able to acquire more customers because it can process more payment options--from credit to debit and even Paypal. It's also been interesting to find out more about my customers' interactions with my store's webpages. This is all thanks to 2Checkout's integration with Google Analytics. I wouldn't trust my business elsewhere--2Checkout is just what I need.
What aspects are problematic or could work better?
It would be really helpful if the staff were more prompt in their response to inquiries. I sometimes get frustrated with how slow the support staff in 2Checkout are. When it comes to the nature of our business, we really need to be able to rely on our provider to give us quick solutions and answers. So far, 2Checkout fails in this department. 2Checkout has also made it difficult for me to change my withdrawal preferences. I initially enrolled my Payoneer account for withdrawing the sales I earned. But when I asked to have it sent to my bank account instead, I had to go through several verification processes just to successfully update it.
What specific problems in your company were solved by this product?
I've been able to build my business on Shopify and gain more customers just by offering more payment methods. I have 2Checkout to thank for this.
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